EPISODE · Nov 16, 2023 · 9 MIN
World Kindness Day, The Mistakes That Make Us, and Help From Karyn Ross
from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban
Blog post tl;dr summary: Karyn Ross enlightened me about World Kindness Day and provided invaluable feedback on my book, The Mistakes That Make Us. Her insights particularly helped me replace the term “grace” with “kindness,” enhancing the book's inclusivity. She also helped me better distinguish between being “nice” and “kind.”
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World Kindness Day, The Mistakes That Make Us, and Help From Karyn Ross
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