Would You Pay More Than the Person Next to You?

What this episode covers

This Omni Talk Retail Fast Five segment explores New York's proposed legislation aimed at limiting AI-powered personalized pricing. Chris Walton and Chap Achen discuss the fine line between personalization and surveillance pricing, why retailers should tread carefully, and how AI can still enhance the customer experience without eroding trust. The conversation also highlights the growing regulatory questions surrounding AI in commerce and whether retailers can balance innovation with consumer confidence. ⏩ Tune in for the full episode here: https://youtu.be/BYxUBG-sSTQ #AI #DynamicPricing #Personalization #RetailTechnology #RetailNews #ArtificialIntelligence #CustomerExperience #RetailStrategy #Commerce #OmniTalk

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Frequently Asked Questions

How long is this episode of Omni Talk Retail?

This episode is 9 minutes long.

When was this Omni Talk Retail episode published?

This episode was published on June 12, 2026.

What is this episode about?

This Omni Talk Retail Fast Five segment explores New York's proposed legislation aimed at limiting AI-powered personalized pricing. Chris Walton and Chap Achen discuss the fine line between personalization and surveillance pricing, why retailers...

Can I download this Omni Talk Retail episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.