Written Warning Issued to ‘Hanshin Bus’ After Electric Wheelchair User Refused Boarding

According to the bureau, at around 4:30 p.m. on May 19, a woman using an electric wheelchair attempted to board a bus at the Higashinada Ward Office bus stop in Kobe’s Higashinada Ward. The driver refused her request, citing overcrowding. In fact, only the front part of the bus was crowded, and the bureau determined that the driver had failed to assess the situation properly or ask other passengers for their cooperation. Episode notes: ‘Written Warning Issued to ‘Hanshin Bus’ After Electric Wheelchair User Refused Boarding’: https://barrierfreejapan.com/2026/08/13/written-warning-issued-to-hanshin-bus-after-electric-wheelchair-user-refused-boarding/