Wyndham Hotels and Resorts

Many years ago I was an editor with the business they now call Wyndham Hotels and Resorts.So I decided to give it an AI makeover - with my co-hosts recommending opportunities for the hospitality industry to embrace this new technology to drive growth, boost productivity, and keep everyone happy.On today's show we learn how AI can analyse guest data, predict market trends, and personalise customer experiences to stay ahead of the competition.You'll find out how to automate repetitive tasks, optimise marketing campaigns, and enhance guest services with AI-powered chatbots that provide 24/7 multilingual support.We'll take a look at how AI can predict maintenance issues, streamline compliance, and protect sensitive data, ensuring ethical AI implementation.And you'll hear how to drive change management strategies getting employees on board, and build a culture of innovation.Join us to uncover the potential of AI in transforming your business, improving efficiency, and creating exceptional experiences for customers and employees alike.