Xs and Os - It's All About the Experience Now episode artwork

EPISODE · Jun 10, 2020 · 54 MIN

Xs and Os - It's All About the Experience Now

from DM Radio

Guests: Stephanie Thum, Consultant Julia Ahlfeldt, Consultant Mada Seghete, Branch Janelle Estes, User Testing We all know Xs and Os from football schematics, but there's a story to be told in the modern world of Customer Experience (CX), which has become the new battleground for consumer commerce. Perhaps set back somewhat by #COVID19 and its long tails, CX will remain a critical success factor going forward. Learn more by checking out this episode of DM Radio!

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Xs and Os - It's All About the Experience Now

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This episode is 54 minutes long.

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This episode was published on June 10, 2020.

What is this episode about?

Guests: Stephanie Thum, Consultant Julia Ahlfeldt, Consultant Mada Seghete, Branch Janelle Estes, User Testing We all know Xs and Os from football schematics, but there's a story to be told in the modern world of Customer Experience (CX), which has...

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