YAY! I'm an MSL…Now What?

In this episode, Julie Chen shares her journey transitioning to an MSL role at Janssen, highlighting initial challenges and the significance of training and KOL engagement. She emphasizes the importance of building relationships with teammates and mentors, while discussing the adaptation to virtual interactions during COVID-19 and its effects on healthcare provider engagements. Julie delves into the role of emotional intelligence in fostering strong MSL relationships and shares resources for maintaining relevance. She provides practical advice for new MSLs in their first 90 days, including re-strategizing and managing expectations, and concludes with insights on the evolving landscape of MSL interactions.