EPISODE · Jul 8, 2025 · 16 MIN
【宜真醫週報】有效的醫病溝通，病房有哪些”雷”？
from 宜真醫週報 · host 中國醫藥大學新竹附設醫院
中國醫藥大學新竹附設醫院護理部病房督導陳美娟提到，有些病患要求護理師更換床單，有些家屬不想學術後護理，甚至客訴護理師。面對不理性的病患和家屬，護理師要怎麼善用有效醫病溝通化解危機？ 1． 穩住自己的情緒 2． 傾聽與同理 3． 重述問題 4． 提供可的解決方案 5． 啟動支援機制 -- Hosting provided by SoundOn
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【宜真醫週報】有效的醫病溝通，病房有哪些”雷”？
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