EPISODE · Nov 10, 2018 · 10 MIN
Yoni Epstein - itelbpo
from CX Files
Yoni Epstein is the founder and chairman of itelbpo, based in Jamaica. In the podcast Yoni talks about automation, AI, bots, and what this all means for the contact centre - and the team working inside contact centres. www.itelbpo.com
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Yoni Epstein - itelbpo
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