You Bought Software - IT Got a Project

Send us Fan Mail"Software is sold as a product. It's consumed as a project."Every enterprise software deal has a number on the contract and a much larger number on IT's calendar. The gap between the two is where most of the disappointment in enterprise software actually lives, and it's almost always invisible at the moment the organization says yes.In Episode 6, Robert Brindle tells four stories. An HR system selection where price beat performance and the productivity loss ate the savings inside two years. A SaaS purchase that ran a year with none of the security or identity controls procurement and IT exist to put in place. A major ERP transformation where the supplier low-balled the bid, knowing the change orders would deliver the margin. And one platform that worked, because the joint intake happened before any supplier got near the room.For the C-suite, suppliers, IT leaders, stakeholders, and procurement professionals.---New episodes every Monday. Subscribe wherever you listen. Website: https://procurexcellence.com Email: [email protected] Topics covered: vendor proposals, procurement rejection, discovery process, risk management, mission-driven purchasing, stakeholder alignment, supplier relationships