EPISODE · Nov 26, 2025 · 17 MIN
You Built This Culture, Now Fix the Results
from CX RIOT RADIO · host David Powers
Customer retention in the trades is won or lost in tiny “moments of truth.” In this episode, we break down how booking failures, bad invoices, and late technicians can destroy loyalty—and how to turn those moments into magic that keeps customers for life.Here's the LinkTree: https://linktr.ee/caffcx
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You Built This Culture, Now Fix the Results
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