You Don't Get a Super Team by Hiring Superstars

Read the show notes and full transcript on our site: growyourcreditunion.com The best teams run circles around everyone else, and it isn't because they hired the best people. It's because they built a system underneath those people that makes it safe to take a swing and miss. Most credit unions have the talent already. What they're missing is the platform that lets it perform. In this episode: Why high-performing teams come from operating models, not star hires Why the growth stall everyone is panicking about may be the wrong thing to watch Why credit unions keep failing to personalize the digital experience they promise Plus we talk with Jack Smith, CEO and Co-founder of Pure IT, about how credit unions can finally get past AI inaction and put it to work. A huge thanks to Pure IT for sponsoring this episode. Learn more at pureitcuso.com. Host: Joshua Barclay Co-host: Becky Reed Guest: Myrto Koimtzoglou, Chief Operating Officer, Farmers Insurance Federal Credit Union