You Don’t Get Exceptional Customer Service Without Exceptions

Exceptional customer service is critical whether you are a start up or a major cooperation. In this episode, Tom and Tracy discuss why 3D print companies need to eliminate the finger pointing and solve the problem at hand. Examples of companies that have done it right, done it wrong, and some that made Tom into the investigator but still worked to fix the problem. To send us a message, go to 3dstartpoint.com or shoot us a message at [email protected] or on our facebook or twitter! Its absolutely free, so ask away and and don’t forget to subscribe so you can hear more on our regularly scheduled Thursday podcast episodes!