You don’t have a trust problem – you have a clarity problem

While many teams focus on building trust to improve performance, it's actually clarity that needs to be addressed first.Research shows that teams need clear roles, goals and processes before they can effectively build trust and collaborate. This represents a significant shift from traditional thinking about team development, and the data shows that improving clarity drives up trust results, whilst working directly on trust doesn't impact clarity scores.In this episode, Squadify’s Chief Data Officer, Juliet Owen re-joins Dan and Pia to discuss the role clarity plays in driving team performance.This episode will help youBuild team trust by first establishing clarity around roles, goals and processes rather than focusing directly on trust-building exercisesCreate effective one-page team documents that capture why the team exists, their collective goals, and non-negotiable behavioursDrive better team performance by shifting from individual KPIs to collective team goals that encourage collaboration rather than competitionEpisode highlights[00:09:34] How teams are coping with change today[00:15:30] What we mean by trust[00:20:03] The trust gap[00:26:29] Case studies on building trust[00:33:12] What can you do?[00:34:59] Pia and Juliet's media recommendations[00:37:24] Takeaways from Pia and DanLinksThe Five Dysfunctions of a Team: A Leadership Fable, by Patrick LencioniYou Can’t Ask That – Pia’s mdia recommendationThe Ministry of Time, by Kaliane BradleyConnect with Juliet via LinkedInTrack and improve your team performance with SquadifyLeave us a voice note