You Don't Know Why Your Customers Are Really Buying From You episode artwork

EPISODE · Apr 15, 2025 · 26 MIN

You Don't Know Why Your Customers Are Really Buying From You

from We Live to Build

You Don't Know Why Your Customers Are Really Buying From You. In this interview, RevHeat founder and CEO Ken Lundin argues that most founders, even those at $200 million companies, are clueless about why their customers truly buy from them . He explains that founders often think customers are buying features (like a report with four colors), but for any high-ticket item, the real reason is much deeper and solving a much bigger problem. Ken also reveals why your first sales hire will likely be the biggest disaster of your career, and shares his unpopular opinion that AI could completely replace salespeople in the future because sales is 75% framework and science. Check out the company: https://revheat.com----------------------------------------------------------------------------------------------------------------------------📚 NETWORK BEFORE YOU NEED IT (6 LESSONS THAT MADE SEAN $15M)----------------------------------------------------------------------------------------------------------------------------▶ Get my eBook free - https://welivetobuild.com/network-----------------------------------📈 WORK WITH ME-----------------------------------▶ Buy 300 Lessons From 300 Founders: https://welivetobuild.com/300-lessons-ebook▶ Book a Paid Advisory Session: https://welivetobuild.com/book-a-call▶ Startup Fundraising: https://welivetobuild.com/fundraising▶ Sponsor the Channel: https://www.welivetobuild.com/sponsorship---------------------------------------------👀 CONNECT WITH SEAN---------------------------------------------▶ LinkedIn: https://linkedin.com/in/seanweisbrot▶ Inquiries: [email protected]🕒 CHAPTERS---------------------------00:00 - The Difference Between Being the Best and the Best-Known01:28 - The #1 Reason Founders Can't Scale Past $100k/Month02:18 - Why Your First Sales Hire Will Be a "Disaster"03:52 - You Don't Know Why Your Customers Are Really Buying From You05:08 - The Fatal Flaw of Most Technical Founders11:20 - The Rise of the Micro-SaaS Business Model12:45 - An Unpopular Opinion: AI Will Completely Replace Salespeople15:54 - The AI Note-Taker That's a "Game Changer" for Sales Calls19:18 - How I Use AI to Overcome My Hatred of Writing25:32 - The Final Rule: Sales is a Science, Not an ArtLeave a Review (it truly helps us grow): https://welivetobuild.com/review Hosted on Acast. See acast.com/privacy for more information.

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