You Don't Know Why Your Customers Are Really Buying From You episode artwork

EPISODE · Apr 15, 2025 · 26 MIN

You Don't Know Why Your Customers Are Really Buying From You

from We Live to Build

You Don't Know Why Your Customers Are Really Buying From You. In this interview, RevHeat founder and CEO Ken Lundin argues that most founders, even those at $200 million companies, are clueless about why their customers truly buy from them . He explains that founders often think customers are buying features (like a report with four colors), but for any high-ticket item, the real reason is much deeper and solving a much bigger problem. Ken also reveals why your first sales hire will likely be the biggest disaster of your career, and shares his unpopular opinion that AI could completely replace salespeople in the future because sales is 75% framework and science. Check out the company: https://revheat.com----------------------------------------------------------------------------------------------------------------------------📚 NETWORK BEFORE YOU NEED IT (6 LESSONS THAT MADE SEAN $15M)----------------------------------------------------------------------------------------------------------------------------▶ Get my eBook free - https://welivetobuild.com/network-----------------------------------📈 WORK WITH ME-----------------------------------▶ Buy 300 Lessons From 300 Founders: https://welivetobuild.com/300-lessons-ebook▶ Book a Paid Advisory Session: https://welivetobuild.com/book-a-call▶ Startup Fundraising: https://welivetobuild.com/fundraising▶ Sponsor the Channel: https://www.welivetobuild.com/sponsorship---------------------------------------------👀 CONNECT WITH SEAN---------------------------------------------▶ LinkedIn: https://linkedin.com/in/seanweisbrot▶ Inquiries: [email protected]🕒 CHAPTERS---------------------------00:00 - The Difference Between Being the Best and the Best-Known01:28 - The #1 Reason Founders Can't Scale Past $100k/Month02:18 - Why Your First Sales Hire Will Be a "Disaster"03:52 - You Don't Know Why Your Customers Are Really Buying From You05:08 - The Fatal Flaw of Most Technical Founders11:20 - The Rise of the Micro-SaaS Business Model12:45 - An Unpopular Opinion: AI Will Completely Replace Salespeople15:54 - The AI Note-Taker That's a "Game Changer" for Sales Calls19:18 - How I Use AI to Overcome My Hatred of Writing25:32 - The Final Rule: Sales is a Science, Not an ArtLeave a Review (it truly helps us grow): https://welivetobuild.com/review Hosted on Acast. See acast.com/privacy for more information.

You Don't Know Why Your Customers Are Really Buying From You. In this interview, RevHeat founder and CEO Ken Lundin argues that most founders, even those at $200 million companies, are clueless about why their customers truly buy from them . He explains that founders often think customers are buying features (like a report with four colors), but for any high-ticket item, the real reason is much deeper and solving a much bigger problem. Ken also reveals why your first sales hire will likely be the biggest disaster of your career, and shares his unpopular opinion that AI could completely replace salespeople in the future because sales is 75% framework and science. Check out the company: https://revheat.com----------------------------------------------------------------------------------------------------------------------------📚 NETWORK BEFORE YOU NEED IT (6 LESSONS THAT MADE SEAN $15M)----------------------------------------------------------------------------------------------------------------------------▶ Get my eBook free - https://welivetobuild.com/network-----------------------------------📈 WORK WITH ME-----------------------------------▶ Buy 300 Lessons From 300 Founders: https://welivetobuild.com/300-lessons-ebook▶ Book a Paid Advisory Session: https://welivetobuild.com/book-a-call▶ Startup Fundraising: https://welivetobuild.com/fundraising▶ Sponsor the Channel: https://www.welivetobuild.com/sponsorship---------------------------------------------👀 CONNECT WITH SEAN---------------------------------------------▶ LinkedIn: https://linkedin.com/in/seanweisbrot▶ Inquiries: [email protected]🕒 CHAPTERS---------------------------00:00 - The Difference Between Being the Best and the Best-Known01:28 - The #1 Reason Founders Can't Scale Past $100k/Month02:18 - Why Your First Sales Hire Will Be a "Disaster"03:52 - You Don't Know Why Your Customers Are Really Buying From You05:08 - The Fatal Flaw of Most Technical Founders11:20 - The Rise of the Micro-SaaS Business Model12:45 - An Unpopular Opinion: AI Will Completely Replace Salespeople15:54 - The AI Note-Taker That's a "Game Changer" for Sales Calls19:18 - How I Use AI to Overcome My Hatred of Writing25:32 - The Final Rule: Sales is a Science, Not an ArtLeave a Review (it truly helps us grow): https://welivetobuild.com/review Hosted on Acast. See acast.com/privacy for more information.

NOW PLAYING

You Don't Know Why Your Customers Are Really Buying From You

0:00 26:09

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

MG Show MG Show The MG Show, hosted by Jeffrey Pedersen and Shannon Townsend, is a leading alternative media platform dedicated to uncovering the truth behind today’s most pressing political issues. Launched in 2019, the show has grown exponentially, offering unfiltered insights, comprehensive research, and real-time analysis. With a commitment to independent journalism and factual integrity, the MG Show empowers its audience with knowledge and encourages active participation in the political discourse. Breaking News Show | eTurboNews Juergen Thomas Steinmetz News is relevant to the global travel and tourism industry, human rights and global issues.Breaking news when it happens and only from the source. Eat to Live Jenna Fuhrman, Dr. Fuhrman Our health is our most precious gift and smart nutrition can change your life. Each month, join Dr. Fuhrman and his daughter, Jenna Fuhrman as they discuss important topics in the world of nutrition. Eat to Live will change the way you eat and think about food. French Your Way Jessica: Native French teacher founder of French Your Way Boost your French listening skills and test your comprehension with this one of a kind series of podcasts. Get the chance to listen to a real conversation between native speakers talking at normal speed AND customise your learning experience through carefully designed sets of questions (2 levels of difficulty) available for download at www.frenchvoicespodcast.com. All interviews also come with the transcript. French teacher Jessica interviews native speakers of French from around the world who share a bit of their life and passion. Where else would you meet in one same place a French yoga teacher based in Melbourne, a soap manufacturer from Provence, or a couple cycling around the world?

Frequently Asked Questions

How long is this episode of We Live to Build?

This episode is 26 minutes long.

When was this We Live to Build episode published?

This episode was published on April 15, 2025.

What is this episode about?

You Don't Know Why Your Customers Are Really Buying From You. In this interview, RevHeat founder and CEO Ken Lundin argues that most founders, even those at $200 million companies, are clueless about why their customers truly buy from them . He...

Can I download this We Live to Build episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!