You Don't Need More Leads (ft. Jason Friedman)

Send us Fan Mail00:0000:23 Today's Guest04:32 What is the CXFormula07:39 A Mission to Help Small Business11:00 What Is Small Business Missing When It Comes to Customer Service15:34 How To Position Yourself and Your Company in the Mind of Your Customer21:54 An Example of What Happen's When You Start to Focus on the Customer Experience25:07 Growing VS Scaling31:40 How To Start Improving the Customer Experience32:17 What Does Your Ideal Customer Look Like?33:36 Shop Your Experience/Buy From Yourself34:41 Where is the Friction Points In Your Company35:57 STOP Overdelivering All The Time43:16 Quick Steps You Can Take50:57 Learn More About CXFormulaHost: Brandon WelchSpecial Guest: Jason Friedman of CXFormula https://www.cxformula.com/Executive Producer: Carter BreauxAudio/Video Producer: Nate the Camera GuyOur Website: https://frankandmaven.com/Instagram: https://www.instagram.com/frankandmavenmarketing/TikTok: https://www.tiktok.com/@frankandmavenTwitter: https://twitter.com/frankandmavenLinkedIn: https://www.linkedin.com/company/frank-and-maven/Do you have a marketing problem you'd like us to help solve? Send it to [email protected]!Get a copy of our Best-Selling Book, The Maven Marketer Here: https://a.co/d/1clpm8a