“You have to have enough knowledge to be dangerous”  with Mark Cockerill, Senior Vice-President, ServiceNow and Head of ServiceNow Ireland.

It’s all about knowing when to shift gears and to channel rage in this conversation with Mark Cockerill. Mark says that “AI is changing everything, every 90 days” and explains what this means for leaders and what it means for him as a leader with “… one of the fastest growing software companies in the world”. He also explains that being a compelling storyteller is what separates leaders from managers and he gives his advice on how to manage below par performance.   Explainers: “SaaS based company” means a company that provides software as a service. “Floppy disks” are removable, magnetic storage media that were a primary way to store and transfer computer data from the 1970s to the 1990’s.