You Said You Understood

Everyone said they understood. So why did nobody know what to do?In this episode of Lead with Learning, you'll hear an unexpected lesson from a circuit class at the gym—and the surprisingly powerful leadership lesson hiding inside it.We'll explore the difference between receiving information and actually learning, and why this distinction matters so much for leaders. When employees don't implement something we've explained, our first instinct may be to assume they weren't listening, don't care, or aren't willing to change. But what if they simply haven't learned how to apply what we've told them?Drawing on more than 20 years of experience in education, instructional coaching, and learning design, Tess explores what leaders can do differently—from modeling and practice to feedback and checking for understanding—in order to move people from “I know” to “I can.”Because hearing something isn't the same as learning it.And saying “yes, I understand” doesn't necessarily mean you do.