Your Chatbot Got a Promotion: When AI Stops Answering and Starts Acting

Reflect w/ Ed Fassio — where AI tells the stories that matter. This week, OpenAI launched ChatGPT Work — and it didn't just add a feature. It changed what ChatGPT fundamentally does. For years, AI answered your questions. Now it takes actions. It emails your clients, modifies your files, books your calendar, builds your spreadsheets, and stays with a project for hours. Over a million people are already using it. But the real story isn't the technology. It's the question nobody's asking: when your AI acts on your behalf and gets it wrong, who's responsible? We trace this from the Sorcerer's Apprentice to HAL 9000 to the mundane, competent mistakes that are already happening in offices around the world. Your Move: Before you hand your AI the keys, define what it can touch, what requires your approval, and what happens when it gets it wrong. Because it will get something wrong. — Reflect w/ Ed Fassio | reflectpodcast.comSend us Fan Mail Support the showLISTEN TO MORE EPISODES: https://www.reflectpodcast.com