Your Customer Rules! by Bill Price, David Jaffe

https://thebookvoice.com/podcasts/2/audible/98655 to listen full audiobooks. Title: Your Customer Rules! Author: Bill Price, David Jaffe Narrator: Steven Cooper Format: mp3 Length: 7 hrs and 4 mins Release date: 07-27-20 Ratings: 4 out of 5 stars, 1 rating Genres: Customer Service Publisher's Summary: Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips - and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance of power, and every company must come to terms with the fact that the customer is in control. Interacting with customers in the way they want is an essential business strategy and, in many industries, the key to business success.