Your Customer Shouldn't Need the CEO | The Observation Room Episode 7 episode artwork

EPISODE · Aug 28, 2026 · 26 MIN

Your Customer Shouldn't Need the CEO | The Observation Room Episode 7

from The Observation Room · host Michelle Vaughn

Customers can feel the difference between someone who is answering them and someone who owns what happens next. In this episode, Michelle looks at why customer confidence often changes when the CEO enters the conversation and what a company has to tran...

Episode metadata supplied by the publisher feed · Published Aug 28, 2026

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Your Customer Shouldn't Need the CEO | The Observation Room Episode 7

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