Your Customer’s Worst Day: How to Be Ready When Cybercrime Hits, Charlotte Hooper, The Cyber Helpline (#25)

from Regulated Digital · host Sam Kendall, Mailock by Beyond Encryption

Are your teams prepared for a customer’s worst day - when cybercrime turns a routine interaction into a crisis?Charlotte Hooper, Head of Operations at The Cyber Helpline, shares how fraud, hacking, and online abuse affect real people, and what organisations can do to support them.This episode uncovers the human impact of cybercrime and explores how businesses can protect trust by responding with clarity, empathy, and practical support.Learn more on our website.

Episode metadata supplied by the publisher feed · Published Aug 26, 2025

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Your Customer’s Worst Day: How to Be Ready When Cybercrime Hits, Charlotte Hooper, The Cyber Helpline (#25)

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