Your Humanity Is the Strategy: Why AI Averages Everything Out and Communicators Are the Differentiator w/ Keith Berman, Director Internal Comms @ Vertafore

Keith Berman joins the show to talk about why internal comms is fighting its way back to the strategic table—and why that fight matters more now than ever. The conversation covers the global change-management moment created by AI and external chaos, the trust erosion happening when audiences assume everything is machine-generated, and the double standard that lets every other function own its expertise while comms gets redlined by committee. Keith makes the case that communicators already have the skills the C-suite says it wants—strategy, persuasion, narrative, emotional intelligence—and that the path from internal comms to CEO is shorter than most orgs realize. We also get into why LinkedIn still works as a trust-building platform, the human moat against AI-generated sameness, and why the first and last draft of anything that matters has to come from a person.