Your Pricing Tool Isn't the Problem: Where Software Ends and Strategy Begins ft. Heather Richer

Welcome to The Revenue Playbook, a new recurring series on RevLabs by PriceLabs, featuring Heather Richer, Founder of Richer Logic. Each episode tackles one strategic revenue management challenge facing today's vacation rental operators and provides practical frameworks you can apply to your own business.In our first episode, we dive into a question many operators ask when performance starts to slip: "Is my pricing tool the problem?" Heather explains why the answer is often much bigger than software. From setting the right goals and configuring your tech stack to understanding market data, automation, and business processes, this conversation reveals what truly separates high-performing revenue teams from everyone else.In this episode, you'll learn:✅ How experienced revenue managers diagnose performance issues before changing prices✅ Why software configuration, not just the software itself, is your competitive advantage✅ Common mistakes operators make when relying too heavily (or not enough) on automation✅ Why human expertise and strategic thinking remain essential in the age of AIWhether you're managing 100 or 1000 vacation rentals, this episode will help you think beyond pricing and build a stronger, more effective revenue management strategy.To learn more, visit https://hello.pricelabs.co/enterprise/Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1dThinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up