Your Team in the Clinic and Hospital

-Your team and how patients evaluate you. -Keeping your team in sync. How to avoid sending conflicting messages to the same patient.-Dealing with today's limited resources.-The critical pre-flight briefing with your staff. How a daily morning meeting gets everyone off to the right start.-The risk of having a staff member who is out of sync with you. -Patients judge you and your staff together. Under performing or even rude staff can undermine your ability to provide medical care.-I'm so busy. How can I find time to monitor my staff?-Your staff members are the gateway to health care. Make sure they know how important they are to the mission.-Using surveys and direct staff feedback to evaluate and improve performance.-Referring physicians. They are also part of your team and critically important to your practice.-How to deal with difficult colleagues or partners. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit peerspectrum.substack.com