Your Word Is Your Bond

TIAA CEO Thasunda Brown Duckett told a room full of Wharton MBA graduates something that stopped everyone in their tracks: "I rent my title, but I own my character." In this episode, John unpacks why that five word lesson is the foundation of everything. "I rent my title, but I own my character." — Thasunda Brown Duckett, CEO of TIAA Titles are temporary. Your word, your character, and how you treat people while you hold that title — those are the things that last. Grab John's book, The Optimistic Outlook on Amazon.