EPISODE · Nov 13, 2023 · 32 MIN
You're Not the Arbiter of Your Patient's Finances
from Pelvic PT Rising · host Nicole Cozean, PT, DPT, WCS & Jesse Cozean
Are you letting your own money mindset issues - whether you work in an insurance or cash-based practice - get in the way of your patient's success?It's important to realize our patients come to us for our medical advice. Not our financial planning expertise! So how often are you thinking about your patient's finances? And when we say it out loud....doesn't it feel a little condescending to be making financial decisions for someone else? Deciding - based on our own money mindset - what is 'worth it' for them?This is a remix (redo) of a 'sode we did way back in 2020 that most of you haven't heard, yet we think it's one of our most important topics. So we wanted to tackle it again and make it better for y'all!So what does letting your own money issues get in the way look like?Recommending a plan of care based on their insurance benefits instead of what they really needTrying to get a patient out of the door as soon as possibleNot referring a patient to a cash-practice if you can no longer see them in an insurance settingNot recommending tools, supplements or other treatment you think might be effective because you're concerned about the cost for them.In a cash-based practice you might be spreading out their visits (even though it's not optimal care)Going over on time or sending a bunch of follow-up resources or emails (time-sucking nonsense) to provide more 'value'Assuming patients are leaving because of costAt the end of the day, we owe our patients clinical honesty. Your job is to give your expert medical advice.It's the patient's responsibility to make decisions with that information.PelviCon 2024!We've finalized and announced the speaker lineup for PelviCon 2024 - make sure to go to www.pelvicon.com to check it out!Tickets go on sale Black Friday, so make sure to be on the wait list for first priority - we do expect they will sell out!Business Accelerator ProgramIf you're a cash-based pelvic health practice owner and struggling with money mindset issues, look into joining us for the newest cohort of the Business Accelerator Program (www.pelvicptrising.com/accelerator)! This six-month business intensive starts in January and has a whole focus on Clinical Excellence in addition to business skills to make sure you have a well-rounded practice that treats patients the way you really believe!About UsNicole and Jesse Cozean founded Pelvic PT Rising to provide clinical and business resources to physical therapists to change the way we treat pelvic health. PelvicSanity Physical Therapy together in 2016. It grew quickly into one of the largest cash-based physical therapy practices in the country.Through Pelvic PT Rising, Nicole has created clinical courses (www.pelvicptrising.com/clinical) to help pelvic health providers gain confidence in their skills and provide frameworks to get better patient outcomes. Together, Jesse and Nicole have helped 400+ pelvic practices start and grow through the Pelvic PT Rising Business Programs (www.pelvicptrising.com/business) to build a practice that works for them! Get in Touch!Learn more at www.pelvicptrising.com, follow Nicole @nicolecozeandpt (www.instagram.com/nicolecozeandpt) or reach out via email ([email protected]).Check out our Clinical Courses, Business Resources and learn more about us at Pelvic PT Rising...Let's Continue to Rise!
What this episode covers
Are you letting your own money mindset issues - whether you work in an insurance or cash-based practice - get in the way of your patient's success? It's important to realize our patients come to us for our medical advice. Not our financial planning expertise! So how often are you thinking about your patient's finances? And when we say it out loud....doesn't it feel a little condescending to be making financial decisions for someone else? Deciding - based on our own m...
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You're Not the Arbiter of Your Patient's Finances
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