ZCS021: Steph Crowder on How to Manage and Motivate Your Membership Community

Thinking about launching a membership site? It can be a lot of work. And Steph Crowder knows all about it. Steph manages the membership community of Fizzle, a training site for online entrepreneurs. In this episode, we discuss strategies for managing members, motivation and growth in your membership site. Enjoy! In This Episode, You'll Learn:• The pros and cons of having a membership site.• Why Steph left her great job at Groupon to become an entrepreneur• How she managed the fear and challenges of running a side-hustle while working full-time• The one shift in perspective that will help you succeed in your side-hustle• How much work it takes to run a membership site.• What Steph's average day of member support looks like• How to approach hiring moderators for your community• Strategies to help motivate members• The key to getting past fear• The tools the Fizzle team uses to manage their community• How to emphasize action in your membership community Links to References and Tools that Steph Mentioned:• Fizzle.co*• The Fizzle Show• Intercom (for customer management & support email)• Slack* (for team communication)• Trello (for project & goal tracking)• Asana (for task management)• GoToMeeting (for group coaching & webinars)• Twitter & Instagram handle: @stephcrowder_ (Full disclosure: Starred items are affiliate links. If you click and purchase, you'll be supporting the The Zen Courses Show. Thanks!) Thanks for Listening!If you enjoyed this episode, please consider leaving an honest review for The Zen Courses Show on iTunes! Ratings and reviews boost ratings & help new listeners find the show. I read every review and I'd love to read yours. Click here to leave a review. And, finally, don’t forget to subscribe to the show on iTunes to get automatic updates. If you have an Android phone, you can subscribe on Stitcher. Lastly, I want to say THANK YOU to Steph for sharing her insight with us on The Zen Courses Show!