Zoe Scaman on The Unseen Source of Value Destruction

For this episode, Seth sits down with strategist Zoe Scaman, who has spent two decades working inside and alongside companies like Droga5, Lego, Netflix, L'Oreal, Tesco, and with Mark Cuban and Luka Doncic. Their conversation covers a lot of ground from why brands don't create meaning but rather create the conditions for it; why misaligned incentives are the single biggest source of value destruction; why she believes executive leadership is good at spotting what could create value but almost universally unwilling to examine what's destroying it; and Zoe’s perspective on why the current race toward AI adoption is hollowing out what she calls the heartwood of organizations, the accumulated culture and knowledge that took decades to build but can't be regrown on any reasonable timeline. Create or Destroy: Reimagining Marketing with Seth Matlins is produced by Wisdomous and the Vox Media Podcast Network. Follow the podcast on Instagram / TikTok: @createordestroypod Learn more about your ad choices. Visit podcastchoices.com/adchoices