Zoom Discusses Its New Conversational Intelligence Solution

from CX Today · host CXToday.com

CX Today's Charlie Mitchell hosts Josh Dulberger, Head of Product, Data and AI, at Zoom. In this session, we explore the release of its new conversational intelligence solution, discussing:The entrance of Zoom into the conversational analytics space How the solution may improve contact center conversations What differentiates this offering to competitors? The future of Zoom in CCaaS

Episode metadata supplied by the publisher feed · Published Apr 22, 2022

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Zoom Discusses Its New Conversational Intelligence Solution

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