2W Conversations

Unlock the secrets to successful technology adoption in organizations. In this episode, discover why buy-in is more than just a "yes," how to overcome resistance, and the critical roles that drive change—from executive sponsors to frontline users. Hear practical strategies, real-world analogies, and actionable tips for navigating ERP, AI, and managed services transitions. Perfect for leaders and change agents seeking to drive lasting impact and avoid common pitfalls.

Join Danielle and Rachel, 2W’s Microsoft Alliance Manager, for a candid conversation about what a Microsoft Alliance Manager really does—and how Rachel’s work makes a real impact for our clients.

Kinetic Custom Cloud. Powered by 2W Tech, Sold by Epicor, and Built on Microsoft Azure for Enterprise-Grade Security and Reliability. Join Danielle as she sits down with Tom, CTO at 2W Technologies, INC., as he describes a new cloud offering for your Epicor ERP, Custom Cloud. They discuss the recent Epicor announcement regarding the future release of 2028.1, being the final on-prem release that will include new features and updates, and the options customers have: 1) Remain on-prem and receive active support through 2029, then transition to sustaining support with limited technical and application assistance. 2) Migrate to Epicor SaaS 3) Migrate to a Custom Cloud environment. Reach out to us to start your migration plan, or with any questions! [email protected] / (262) 686 5070 / 2WTech.com ----- 2W Conversations is a collection of conversations where we dive deep into popular tech topics. We bring together the brightest minds from inside and outside of 2W Technologies, INC. Our experts share their knowledge, insights, and experience in areas such as Azure, Business Intelligence, Modern Workplace solutions, and Epicor Kinetic ERP systems. Find us wherever you listen to your podcasts.

Join Danielle as she sits down with Robb Marr, Director of Corporate IT at DNP Imaging America, to discuss the challenges and strategies behind integrating acquisitions, modernizing IT infrastructure, and balancing security with innovation. Robb shares insights on ERP integration, automation initiatives, managing evolving technology expectations, and the importance of transparency and partnership in IT leadership.

In this episode, Mark, our President & CEO, takes us behind the scenes of how our latest webinar series, Modern Shop Floor, came to life. Discover the inspiration, planning, and vision that drove the creation of this innovative series, designed to empower manufacturers with actionable strategies and insights to thrive in today’s ever-evolving shop floor environment. Tune in now to get an exclusive look at the journey from idea to execution! P.S. Watch the webinar series here: https://2wtech.com/resource/modern-shop-floor-series-s1-building-the-foundation-with-it-infrastructure/

In the spirit of Halloween and Cybersecurity Awareness Month, I brought in some people who have seen it all! Jared, Alex, Tom, and Mark sit down and share their IT horror stories. It's the perfect mix of experiences from their personal life and past clients. This episode is packed with real-life IT horror stories, technical mishaps, and lessons learned. The team shares unforgettable anecdotes—from catastrophic data loss and ransomware close calls to servers stored in showers and lunchrooms, and network outages caused by painters and old microwaves. Hear how poor planning, ignoring backups, and skipping MFA led to expensive disasters, and get practical tips to avoid becoming the next cautionary tale. Whether you’re an IT pro or want to keep your business safe, this episode delivers expert advice, laughs, and a reminder: cybersecurity is everyone’s responsibility!

Join Danielle and Zach Eikenberry, CEO and co-founder of Hook Security, as they dive into cybersecurity awareness, phishing prevention, security training, and the impact of AI on modern cyber threats. Discover how humor, psychology, and innovative training methods are transforming security culture for managed service providers and small businesses. Perfect for IT leaders, MSPs, and anyone interested in the future of cybersecurity education. Connect with Zach: https://www.linkedin.com/in/zbey/ Learn more about Hook Security: https://www.hooksecurity.co/ Connect with 2W: https://linktr.ee/2wtech

In this episode of 2W Conversations, we delve into the intersection of Business Intelligence (BI) and Artificial Intelligence (AI) from an executive's perspective. Mark, our President & CEO, shares insights on how he leverages BI tools like Power BI to track key performance indicators, sales forecasts, and service level agreements. Discover the importance of data in decision-making and how real-time dashboards empower leadership to swiftly identify challenges. We also explore the practical applications of AI in enhancing research, content creation, and operational efficiency. Join us as we outline the evolving role of data-driven strategies in today's fast-paced business landscape and how they can transform organisational performance. Want to learn more? Watch this webinar: https://youtu.be/PdGCxvoLDsA

Explore practical AI and BI use cases in manufacturing, including quick ROI strategies, safety data sheet automation, Power BI for maintenance tracking, tribal knowledge consolidation, automated purchase order processing, review aggregation, and inventory management. Learn how AI-driven help desk bots, client portal integrations, and product configurators streamline operations, while Power BI templates enhance reporting, alerting, and legacy ERP data visualization. Discover actionable insights for improving efficiency, reducing human error, and leveraging data-driven decision-making in industrial environments. Want to learn more? Watch this webinar: https://youtu.be/PdGCxvoLDsA

Grab your morning coffee, afternoon tea, or late-night beer and listen in as Brad zooms out and discusses all things Microsoft Defender. Brad is our Modern Work Practice Manager, spending his days guiding organizations towards a modern, efficient, and collaborative workplace. Tune in to learn: What Microsoft Defender Includes What makes it different than other solutions How it protects your business Want to dive deeper? We have a webinar published on Microsoft Defender for Identity. Check it out here: https://youtu.be/nbebLpeB2DA Connect with Brad: Brad Chaney | LinkedInConnect with us: 2wtech | Instagram, Facebook | Linktree #TechnologyInBusiness #MicrosoftDefender #Cybersecurity

Unlocking AI: Practical Use Cases, Challenges, and Starting Small | Podcast EpisodeIn this episode, we sit down with two of our most popular guests to chat about Artificial Intelligence (AI) and its real-world applications for businesses. Whether you’re just getting started with AI or looking for practical ways to integrate it into your workflow, this conversation offers actionable insights and strategies.What You’ll Learn in This Episode:Why starting small with AI implementation is the key to success.Real-world use cases: From automating tasks to summarizing complex data.How AI tools like Copilot, Grok, and ResolveIQ are transforming productivity.The surprising advancements in AI-driven content creation and brand monitoring.Challenges businesses face when moving from AI pilot projects to production.Mentioned AI Tools:Copilot: Automating workflows and creating polished presentations.ResolveIQ: AI-driven task automation and customer sentiment analysis.Grok: Advanced reasoning and deep search capabilities from X (formerly Twitter).Adobe Firefly: Revolutionizing content creation through AI.Whether you're a tech enthusiast, a business leader, or someone curious about AI's practical potential, this episode is packed with insights to help you take the next step.Watch full webinar here: https://youtu.be/4-PWG1losys?Connect with us: https://linktr.ee/2wtech Connect with Mark: https://linktr.ee/MarkJamieson Connect with Tom: https://www.linkedin.com/in/tomgeairn/

In this discussion, we explore the importance of leadership during times of rapid growth. Alan, our COO at 2W Tech, speaks to the differences between leading mature companies and those in the early stages of growth. Key topics include: The significance of focusing on leadership to drive company growth. Strategies for defining and optimizing mature versus growing organizations. The role of hiring and empowering talent in dynamic environments. Creating a vision and fostering a culture of accountability and responsibility. Practical examples of implementing structure and allowing for failure to encourage learning and innovation. Join us to gain valuable insights into effective leadership practices that can help your company thrive in a competitive market. Connect with Alan: (18) Alan Winegar | LinkedIn Connect with us: 2wtech | Instagram, Facebook | Linktree

In this episode, we dive into the upcoming transition from classic screens to Kinetic screens within the Epicor ERP system, expected with the 2026.1 update. Our guest, Zack, who recently hosted a webinar on this topic, shares insights on the tools available for both on-premises and SaaS clients to manage their customizations and prepare for the transition. We discuss the importance of evaluating current customizations, the use of tools like the Unique Business Component Dashboard and ERP Analyzer, and the benefits of the Kinetic UI, including improved performance and enhanced security. Watch the full webinar here: https://youtu.be/sanDBnRhRoUKey Topics: Transition from classic to Kinetic screens Tools for managing customizations Benefits of Kinetic UI Steps for a smooth migration Importance of early preparation Connect with Zack: https://www.linkedin.com/in/zack-williams-268609b6/ Connect with us: https://linktr.ee/2wtech

Tune in for a fun and honest chat about what it's really like working with family. Our guests (Mark, Joan, and Alex) spill the beans on how they ended up working together at 2W Technologies and the ups and downs that come with it. From setting boundaries to keeping work and home life separate (or not!), they share how trust and communication play a big role in their success. Whether you work with family or just curious, this episode is packed with relatable stories and practical tips on balancing family ties with business goals!Connect with them:https://www.linkedin.com/in/joan-jamieson-507918125/https://www.linkedin.com/in/jamiesonmark/https://www.linkedin.com/in/alex-m-jamieson/Connect with us: https://linktr.ee/2wtech

Dive into the latest episode of 2W Conversations, where cybersecurity takes center stage! In this episode, we're joined by Alex, our solutions engineer, and Jared, a solution architect, to wrap up Cybersecurity Awareness Month with essential insights and practical tips. Discover how to spot phishing attempts, craft strong and unique passwords, and leverage multi-factor authentication to safeguard your digital world. Plus, learn why keeping your software updated is a crucial line of defense against cyber threats. Whether you're a cybersecurity novice or a seasoned pro, this discussion is packed with valuable advice to help you stay one step ahead of cybercriminals. Don't miss out on these expert tips that could save your business from potential cyber pitfalls.🔒 Topics Covered:Phishing Scams: How to Recognize and Avoid ThemThe Art of Crafting Secure PasswordsMulti-Factor Authentication: Your Second Layer of DefenseThe Importance of Regular Software Updates📅 Cybersecurity isn't just for October—it's an ongoing priority. Ensure your business remains secure all year round!👉 If you have any doubts or need assistance, reach out to us at 2W Tech. And don't forget to like, subscribe, and hit the bell for more insightful conversations on technology and cybersecurity!Connect with us: https://linktr.ee/2wtech #Cybersecurity #Phishing #PasswordSecurity #MFA #SoftwareUpdates #2WConversations #2WTech

Join us for this enlightening episode of 2W Conversations, where IT Supervisor Ryan from 2W and Sales Manager Paul from Western NRG delve into the vital topic of firewalls. With over 30 years of experience, Western NRG has established itself as a top-tier security firm focused on specialized solutions. In this episode, we unravel:The fundamental role of firewalls in network security. The evolution of cybersecurity and the importance of adapting to new threats. Insights on advanced threat protection features like DPI SSL and Capture Advanced Threat Protection.The conversation emphasizes a layered security approach, blending technology and user education to ensure robust defense against cyber threats. Don't miss this engaging discussion addressing how businesses can stay secure in an increasingly complex digital landscape.Listen to gain valuable insights that can help you enhance your organization’s security strategy!Learn more about Western NRG: https://www.westernnrg.com/total-internet-securityConnect with us: https://linktr.ee/2wtech

Welcome back to 2W Conversations! In this episode, Danielle hosts Joan and Colleen, key players in shaping the vibrant culture at 2W Technologies. We delve into the deeper aspects of company culture, beyond perks like free lunches and casual dress codes. Discover how core values, collaboration, and open communication drive engagement and productivity. Join us as we discuss: The importance of a supportive work environment How leadership fosters a culture of growth Strategies for maintaining culture amidst company growth Real examples of career progression within 2W Tune in for practical insights to enhance workplace culture, whether you're a new hire or a seasoned team member. Don't forget to like, share, and subscribe for more episodes! Click here to see our open positions: Recruitment (adp.com)

In this episode, you'll learn about: The fundamental differences between backups and DR. How cloud technology is revolutionizing data recovery processes. Real-world scenarios where robust DR plans saved businesses from catastrophic losses. The importance of regular DR testing and verification. Integrating cloud backups with traditional on-premises solutions. Future trends and innovations in the field of backups and disaster recovery. How modern DR solutions can make data recovery seamless and quick. The role of Axcient's technology in ensuring business continuity. Practical advice for MSPs and end-users on building a robust disaster recovery strategy. 👉 Bryce will be turning the tables and having Mark on as a guest on Axcient's MSP Experience Lounge on LinkedIn! Make sure to check it out: https://www.linkedin.com/events/mspxperiencelounge-thepowerofmi7226268056434417666/theater/ 🔔 Subscribe to our channel and hit the bell icon so you never miss an episode! 👍 If you find this episode helpful, give us a thumbs up and share it with your network! 💬 Stay connected with us: https://linktr.ee/2wtech Mark: ⁠https://linktr.ee/MarkJamieson Bryce: https://www.linkedin.com/in/bryceproberts/ Learn more about Axcient: https://axcient.com/ Have questions or comments? Drop them below! #Backups #DisasterRecovery #CloudTechnology #Axcient #2WTech #BusinessContinuity #DataSecurity #MSP #Podcast

Welcome back to another episode of 2W Conversations, the podcast where eavesdropping is highly encouraged! In this special episode, we sit down with Bill Curran, Senior Director of Information Technology at PNY Technologies. Join us as Bill shares his unique insights and the incredible journey of PNY's 7-year partnership with 2W Tech, culminating in their impressive migration to the cloud. What to Expect: The challenges and triumphs of upgrading from Epicor E9 to E10 Real-world examples of leveraging cloud-first strategies for business scalability The intricacies of managing on-premises to cloud migration The ongoing partnership and collaboration that keeps both PNY Technologies and 2W Tech ahead of the curve Don't miss out on this deep dive into cloud transformation, the future of enterprise IT, and how strategic partnerships drive technological excellence. Whether you're considering a move to the cloud or just seeking expert IT insights, this episode is packed with valuable information! 🔔 Subscribe to 2W Tech’s channel 👍 Like this episode if you found it helpful! 💬 Comment below with your thoughts or questions! 🔗 Stay connected: https://linktr.ee/2wtech Connect with Bill:   / bcurran   Stay tuned for more conversations with industry leaders and tech pioneers. If there's a specific area or guest you'd like to hear from, let us know! #CloudMigration #ITTransformation #Epicor #2WConversations #TechPodcast #CloudExcellence #DigitalTransformation #EnterpriseIT #PNYTechnologies #CloudFirst #Azure #TechLeadership #StrategicPartnership #ITInnovation

Welcome back to 2W Conversations, the podcast where eavesdropping is not just allowed but encouraged! 🎙️ In this episode, Danielle and her seasoned co-hosts Mark, Jon, and Keleen dive deep into the ever-relevant topic of meetings. From the nostalgic days of traditional in-person meetings to the modern digital age of virtual gatherings, we explore: The nuances of meeting etiquette in a virtual world The shift in dynamics when moving from physical rooms to virtual spaces Practical tips on maintaining engagement and professionalism during video calls Highlights include discussions on: Eye-contact challenges and the need for disciplined camera focus The importance of lighting and professional backgrounds How to effectively prepare and run meetings to keep them productive The benefits and quirky aspects of virtual meeting features like screen sharing and transcriptions Whether you're new to virtual meetings or a seasoned professional looking to optimize your approach, this episode offers valuable insights to help you navigate the digital meeting landscape. 🔗 Don't forget to like and subscribe for more engaging conversations! Connect with us: https://linktr.ee/2wtech Keleen: https://www.linkedin.com/in/keleen-kaye-20693b125/ Mark: https://www.linkedin.com/in/jamiesonmark/ Jon: https://www.linkedin.com/in/jon-dickey-56b12813/ #Podcast #2WConversations #VirtualMeetings #RemoteWork #MeetingEtiquette #VideoConferencing #WorkFromHome #Productivity #Professionalism #DigitalTransformation #BusinessPodcast #WFH #TeamCollaboration #TechPodcast

In this thought-provoking episode of 2W Conversations, join Danielle as she flips the script, sitting on the opposite side of the table to discuss the ever-evolving landscape of social media and its integral role in B2B marketing. Danielle dives deep into how 2W Technologies uses platforms like LinkedIn, YouTube, and Instagram to build brand awareness, engage audiences, and drive conversions. Discover the critical strategies behind creating compelling content that stops the endless scroll, the importance of real-time engagement, and the underlying metrics that define success in this dynamic digital age. Hear firsthand how Danielle measures effectiveness, navigates generational differences, and stays ahead of emerging trends to keep 2W Tech at the forefront of social media innovation. Whether you're a seasoned marketer or a curious professional looking to enhance your social media acumen, this episode offers invaluable insights into the power of authentic, creative, and strategic online presence. Tune in and learn how to transform your social media from a casual scroll to a business tool powerhouse. Find out how B2B companies can strike the perfect balance between creativity and value, and how consistency across platforms can exponentially increase your presence and engagement. Don't miss this engaging and informative discussion with actionable insights to elevate your social media game! Connect with Danielle: Danielle Goddard | LinkedIn

Welcome to our latest podcast episode where we explore the fascinating journeys of individuals who have made a bold leap from various industries into the tech world. In this episode, our guests share their unique stories, the challenges they faced, and the triumphs they celebrated as they transitioned into the tech industry. 🔹 What's Inside: Personal Journeys: Hear from a former Educator and Quality Manager who have pivoted to the tech industry. Insights and Advice: Gain valuable insights on navigating career changes and what it takes to succeed in tech. Inspiration: Get inspired by stories of resilience and determination that led to fulfilling careers in technology. 🎧 Tune in to learn how diverse backgrounds enrich the tech industry and discover tips for making your own career switch. Whether you're considering a move into tech or just love a good success story, this episode is for you! 👉 Don't forget to subscribe for more episodes and leave us a review if you enjoyed the show! Connect with us: 2wtech | Twitter, Instagram, Facebook | Linktree

Want to eavesdrop on a conversation between our CEO & CTO? Join us in this enlightening episode of our modern work miniseries where we chat with 2W Technologies' dynamic duo, Mark, President and CEO, and Tom, our CTO. Broadcasting from the sunlit podcast room at our headquarters, this discussion delves deep into the evolving role of Artificial Intelligence (AI) in shaping our technological and business landscapes. Discover how AI is seamlessly becoming a part of our daily technological interactions, enhancing connectivity, and making vast data sources more accessible than ever before. Mark and Tom share their visionary insights on the shift from traditional computing devices to interconnected smart devices, emphasizing the growing importance of smartphones and tablets in our digital ecosystem. The conversation takes a serious turn into the critical areas of security and ethics, addressing the sophisticated challenges like AI-driven phishing attacks and the necessity for robust security measures to safeguard user data. Furthermore, dive into the strategic business implications of AI, exploring how it drives efficiencies and transforms client interactions at 2W Technologies. Our leaders discuss real-world applications, including significant reductions in process times and the integration of AI in client-facing tools. Whether you're a tech enthusiast, a business leader, or someone curious about the future of AI, this episode offers valuable insights and foresights into how AI is and will continue to revolutionize our world. Connect with us: 2wtech | Twitter, Instagram, Facebook | Linktree Connect with Mark: (1) Mark Jamieson | LinkedIn Connect with Tom: (1) Tom Geairn | LinkedIn #AIInsights #TechLeaders #FutureOfAI #InnovationTalk #2WTechnologies #ModernWork #TechPodcast #ArtificialIntelligence #DigitalTransformation #SmartTech

Join us in this episode as we dive into the innovative world of talent acquisition with our expert talent recruiter, Collen! Discover the cutting-edge tools and technologies that are reshaping the way we recruit and onboard top talent. From leveraging AI-powered platforms to embracing collaborative software for seamless integration, learn how we're streamlining the hiring process to build a stronger, more connected workforce. Tune in to gain valuable insights and take your recruitment strategy to the next level. Connect with us: https://linktr.ee/2wtech Connect with Colleen: https://www.linkedin.com/in/colleen-jaeger-o-donnell-b0a933151/

Join us in this insightful episode as we dive deeper into our miniseries on modern work! Our Solutions Engineer, Alex, and Modern Work Practice Manager, Brad, return to shed light on the simplicity and power of the security tools.. Learn about the importance of protecting information, managing security, and ensuring compliance in a landscape where technology is constantly evolving. Discover how Microsoft Defender plays a pivotal role in threat protection and how 2W Tech ensures robust security measures are in place for our clients. 🔗 For more information on modern work solutions and security, visit our website: https://2wtech.com/ 📞 Need assistance? Contact us at [email protected] or call 312.533.4033. 🔔 Subscribe to our channel and stay tuned for Part 3 of our Modern Work series! Connect with us: https://linktr.ee/2wtech #ModernWork #Microsoft365 #Security #Compliance #2WConversations #TechnologyPodcast #BusinessSolutions #TechTalk

Welcome to the Modern Work Series: Part 1 We explore the intersection of technology and simplicity. Join us as we dive into the world of modern work, discussing how technology can streamline your business operations and enhance collaboration, whether you're in the office or working remotely. In this episode, Danielle, Brad, and Alex, unpack the tools and strategies that make up a modern workplace. From Microsoft Teams to SharePoint and OneDrive, we cover how these tools not only facilitate remote work but also bring efficiency and cohesion to in-office environments. Whether you're a small business owner or part of a larger enterprise, this podcast will provide insights into how you can leverage technology to stay ahead in today's fast-paced world. Tune in to learn how to transform your business into a modern work powerhouse! Part 2 coming soon. Connect with us! Alex: https://www.linkedin.com/in/alex-m-jamieson/ Brad: https://www.linkedin.com/in/bradchaney/ 2W Technologies, Inc: https://www.linkedin.com/company/994600/admin/feed/posts/

This short video demystifies the Business Process Review steps for clients using Epicor. The conversation highlights the various scenarios prompting a Business Process Review, such as growth, downsizing, staffing changes, or the desire to utilize more of what Epicor offers. They emphasize the goal of aligning Epicor with a company's current business practices and identifying opportunities for further integration, such as eliminating external workarounds. 2W Tech:   / 2wtechnologies   Keleen:   / keleen-kaye-20693b125   Keith:   / keith-wesolowski-8012a220  

Join Chelsea, one of our Account Executives, as she dives into the complexities of evaluating an ERP system! She'll guide you through the process of selecting and implementing ERP solutions, focusing on the needs of SMBs and mid-market companies. Learn about the four tiers of ERP systems, understand the "crawl, walk, run" approach to implementation that 2W Tech advocates, and gain insights into the planning and preparation necessary for success. Whether you're considering an upgrade or new to the world of ERP, this discussion is a must-listen! Want to learn more? Connect with us on LinkedIn! 2W Tech:   / 2wtechnologies   Chelsea:  / chelseasciarrino  

Get the answers to the burning questions around artificial intelligence. Learn about our internal 2W Tech artificial intelligence solution and how it varies from some other AI solutions out there and so much more. Want to learn more? Connect with us! 2W Technologies: https://linktr.ee/2wtech

Join us in this insightful episode as we sit down with Jon Dickey, our Director of Sales at 2W! With over 20 years of experience leading sales teams, Jon brings a wealth of knowledge to the table. In this conversation, we chat about the world of Managed IT Services, exploring how it can revolutionize the way businesses operate. Jon shares his expertise on the benefits of Managed IT, including enhanced security, improved efficiency, and the peace of mind that comes with having a team of experts overseeing your IT infrastructure. Whether you're a small business owner or part of a larger enterprise, you'll discover valuable insights on how Managed IT Services can support and drive your business success. Connect with Jon on LinkedIn:   / jon-dickey-56b12813   Connect with 2W: https://linktr.ee/2wtech