Episodes
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Being customer-centric, with Richard McCathron
Richard McCathron on how Hippo Insurance has reimagined home insurance, why insurers need to listen to customers and the meritocracy of a good idea. Tune into the Accenture #InsuranceInfluencers podcast.
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Keys to effective leadership, with Don Bailey
Why does an individual’s aptitude for leadership depend on their relationship with adversity? Why is trust so essential for leaders — and how do they unconsciously damage it? In this podcast episode, leadership coach Don Bailey shares keys to effective leadership that everyone should know about,...
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Leadership in insurance, with Don Bailey
Insurance veteran and leadership coach Don Bailey shares three impediments to leadership in the industry, the mindset and skillset of effective leadership—and why insurance needs high-performing leaders today. Tune into the Accenture #InsuranceInfluencers podcast.
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Transforming legacy, with Tracey Petkovic
It’s one thing to move fast and break things when you’re a scrappy start-up, but what if you’re a 170-year-old insurer? In this podcast episode, CIO Tracey Petkovic shares a behind-the-scenes look at two technology transformations at Westfield: what happened, where it got stuck and how it got...
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How to scale culture, with Jennifer Fitzgerald
Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why talent has been critical to the company’s success, how it has operationalized its values — and the key decision points that have helped the start-up scale to include more than 200 people. Tune into the Accenture...
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How to build an insurtech, with Jennifer Fitzgerald
Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why the company started in life and disability, why owning the customer experience has been central to their success — and why telling prospects about the insurance they don’t need has been a differentiator. Tune into…
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Five elements of modern insurance, with Coverager
Avi and Shefi Ben-Hutta are the siblings behind Coverager, the insurance industry’s essential source for intel and analysis. In this episode, they explain the five elements of modern insurance and why insurers should revisit their assumptions about millennials. Tune into the Accenture...
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Seeing insurance opportunities, with Coverager
Avi and Shefi Ben-Hutta are the siblings behind Coverager. In this podcast episode, they explain how their three pillars—news, knowledge and network—have helped them become the insurance industry’s go-to source for intel and analysis. Tune into the Accenture #InsuranceInfluencers podcast.
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Risk, failure and innovation, with Caribou Honig
In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how to reduce the risk of trying something new, the importance of culture—and why failure and innovation go hand in hand. Tune into the Accenture #InsuranceInfluencers podcast.
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Next steps for insurtech, with Ruth Foxe Blader
Ruth Foxe Blader works with early-stage fintech startups at Anthemis, a leading global venture investment firm. In this episode, she looks at the need for insurtechs to scale, gaps in how the industry is using data—and why the future of insurance is embedded. Tune into the Accenture...
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Trends in insurance, with Caribou Honig
In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how insurtech is upending the customer experience; how data is enabling new risks, businesses and operating models—and why insurers should aspire to be dentists, not toothbrushes. Tune into...
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Anticipating change, with Ruth Foxe Blader
Ruth Foxe Blader was a digital change agent at PepsiCo before she joined Allianz Ventures. Now, at Anthemis, she invests in early-stage fintech start-ups. In this episode, she explains how to effectively anticipate and manage change—and why conflict is crucial for innovation. Tune into the...
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The evolution of insurtech, with Caribou Honig
Caribou Honig is the co-founder and chairman of InsureTech Connect. In this episode of the Accenture Insurance Influencers podcast, he looks at the state of the industry, how a harebrained scheme became go-to insurtech conference—and why it’s time for start-ups to prove themselves. Tune into the...
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The art of the pivot, with Scott Walchek
Scott Walchek has founded and successfully exited four tech start-ups—and now he’s turned his sights to insurtech. In this episode, he shares how and why Trov has made several micro-pivots since its launch in 2012—and what he’s learned about insurtech in the process. Tune into the Accenture...
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Inclusion, innovation and reinvention, with Eric Joost
How prepared is the insurance workforce for a digitally-driven future? Are insurers equipped to attract new, more diverse talent? And how does it all plug into a sustainable future for the industry? Eric Joost from Willis Towers Watson explains why innovation is non-negotiable—and why inclusion...
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Reframing risk & disruption, with Eric Joost
Insurers are in the business of assessing, pricing and covering risk—but are they using risk as a lever to improve customer outcomes? Eric Joost from Willis Towers Watson talks about what happens at the intersection of risk, people and business strategy.
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How technology is changing insurance fraud, with Matthew Smith
Technology makes it easier to streamline the customer experience—but it also opens up insurers to new kinds of fraud. Matthew Smith of The Coalition Against Insurance Fraud on what should be in an insurer’s fraud detection toolkit.
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The new faces of insurance fraud, with Matthew Smith
Who commits insurance fraud? Matthew Smith from The Coalition Against Insurance Fraud looks at who commits fraud—and why—and what insurers can do about it.
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The ethics of AI in insurance, with Lex Sokolin
AI was supposed to be objective; instead, it’s a reflection of implicit human biases. Lex Sokolin, futurist and fintech entrepreneur, on what AI bias means for insurers—and why there are no easy fixes.
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How AI is changing insurance, with Lex Sokolin
From chatbots to claims, artificial intelligence is transforming insurance. Futurist and fintech entrepreneur Lex Sokolin explains how.
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Lessons learned from fintech, with Lex Sokolin
What can insurance leaders learn from disruption to banking and wealth management? Plenty. Lex Sokolin, futurist and fintech entrepreneur, explains why customer-centricity is the key to insurance innovation.
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When technology outpaces regulation, with Ryan Stein
Self-driving cars are just one example of technology outpacing regulation. Ryan Stein from Insurance Bureau of Canada explains why insurers need to be more proactive with new technology.
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How to insure self-driving cars, with Ryan Stein
How equipped is the current auto insurance landscape to handle accidents involving self-driving cars? Not very, says Ryan Stein from Insurance Bureau of Canada.
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Self-driving cars and insurance, with Ryan Stein
What assumptions are baked into our auto insurance policies, and how do self-driving cars challenge them? Ryan Stein from Insurance Bureau of Canada on the implications of self-driving cars on today’s auto insurance laws.
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Enabling innovation in insurance, with Eric Joost
Customer experience. Innovation. Data. Eric Joost of Willis Towers Watson explains why insurers and insurance brokers need to get these three things right.
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The future of fraud detection, with Matthew Smith
IoT, AI and other technologies are changing how insurers detect—and prevent—fraud. Matthew Smith of The Coalition Against Insurance Fraud on the future of fraud detection.
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The future of insurance, with Lex Sokolin
What will insurance look like in 10 to 15 years? Lex Sokolin, futurist and fintech entrepreneur, talks trendspotting, going digital and creating value amid disruption.
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Insurance trends, challenges and opportunities with Ryan Stein
What are the trends shaping the future of insurance? Ryan Stein from the Insurance Bureau of Canada shared his thoughts on mobility, automation and self-driving cars.
About this show
The Accenture Insurance Influencers podcast brings together leading thinkers to discuss the trends, opportunities and challenges in the insurance industry today.
Hosted by
Insurance Influencers
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