PODCAST · business
ADAPT Insider
by ADAPT
This is ADAPT Insider. Proudly A/NZ first. For more than 15 years, ADAPT has empowered Australia and New Zealand’s executive community with trusted data, insights, and connections so leaders can make better decisions with confidence. Because this region is different. Our markets are unique. And the challenges facing enterprise leaders from legacy technology to transformation are only getting bigger. Each year, through in-depth research, benchmarking and executive-only events, ADAPT engages with over 2,000 senior leaders across the region’s most influential enterprise and government organisations. ADAPT Insider brings you inside those conversations. Real perspectives from technology and business leaders. Independent research grounded in local data. And practical intelligence you can actually use. This is not theory. It is insight for leaders driving modernisation. Welcome to ADAPT Insider. Built for A/NZ leaders. Backed by data. Designed to help you move with confidence.
Episodes
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Incremental AI wins turn infrastructure investment into business value
Most AI initiatives stall when ambition outruns clarity. Dean Nelson outlines how leaders can reduce that risk by applying first principles, proving value through targeted use cases, then using each result to guide the next investment. His perspective links practical AI adoption to the...
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The real AI shift is the repricing of cognition, says Wisely Co-Founder
For the first time, organisations can measure and buy certain kinds of cognitive work at scale. Once thinking becomes measurable through tokens, the economics underneath a business start to shift. Work that once sat inside roles, teams, and service models can now be broken apart, reassessed, and...
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Productivity gains create little value without a plan for saved time, says Work Futurist Dom Price
Saving time creates little value when organisations have no deliberate use for the capacity released. In this ADAPT Insider episode, Dom Price, Work Futurist and Visionary at Be Luminous, examines why conventional productivity metrics reveal too little about the conditions that sustain…
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What enterprise AI looks like when leadership and governance are built in
DBS built AI into the bank through leadership ownership, digital and data foundations, and governance built into the workflow. In this ADAPT Insider conversation, Sanjoy Sen, MD – Group Head of Consumer Bank at DBS Bank (Singapore), shares how that shift helped move AI from isolated use cases…
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Why AI strategies fail when leaders delegate them, according to Pathfindr CEO
AI strategies often stall because the people expected to lead them are too far from the technology itself. When AI gets handed off to a project team or parked inside the technology function, business leaders stay disconnected from where it actually creates value. In this ADAPT Insider…
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High-performing organisations connect AI to impact before efficiency, says Alyve CEO
The organisations getting the most from AI are using it to expand what the business can do, where it can grow, and how quickly it can adapt. In this ADAPT Insider conversation, Mark Cameron, ADAPT Executive Advisor and CEO & Director at Alyve, argues that this shift starts with leadership. When...
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Better baselines and end-to-end measures improve AI ROI, says Teachers Mutual Bank’s CIO
Many AI programs can show momentum, but not what actually changed for the business. In this ADAPT Insider conversation, Dan Chesterman, CIO at Teachers Mutual Bank Limited, argues that the issue usually starts earlier. Organisations need a clearer view of what they are trying to improve, how that...
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What leaders in disrupted industries need to redefine first, according to Southern Cross Media’s Director of Data and Growth
Disruption puts pressure on more than revenue.It puts pressure on how people inside the business understand value, relevance, and their own future in it. In this ADAPT Insider conversation, Andrew Brain, Director of Data and Growth at Southern Cross Media, argues that leadership in disrupted...
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Why retail teams need sharper trade offs between speed, cost, and quality
In retail, speed only becomes useful when it helps move a business metric without creating a bigger operational problem somewhere else. Sakshee Kohli, Head of Technology - Store Customer Experiences at Coles, says technology earns its place when it helps move a real business number, gets into...
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How Australian government agencies can get more from AI through smaller bets than big programs
Government is under pressure to do more with less, and AI is now part of that conversation. That does not mean moving fast. In government, the cost of getting AI wrong is higher, which makes caution a strength rather than a weakness. In this ADAPT Insider conversation with Anthony Saba, Managing...
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Strong foundations and human adoption will decide who gets real value from AI, says Commonwealth Superannuation CTIO
AI conversations are getting noisier, but the real divide is still familiar. Some organisations are strengthening core systems, simplifying complexity, and building the discipline to use new tools well. Others are layering AI over weak architecture, fragmented data, and unclear ownership, then...
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Why healthcare AI must improve work without intensifying burnout, according to ADHA CDO
Healthcare productivity is often measured too narrowly. Internal efficiency still matters, but in health the larger gains come from what the system enables for clinicians and patients. In this ADAPT Insider conversation, Peter O’Halloran, Chief Digital Officer at the Australian Digital Health...
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Construction productivity depends on shared data, says Built’s CDIO
Construction productivity improves when project data stops sitting with individual players and starts working across the full build ecosystem. Construction has talked about productivity for years. The harder question is what actually shifts it. Kurt Brissett argues that the answer sits less in...
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Why most AI pilots fail after the demo, according to an ASX 30 transformation leader
The pilot can make enterprise AI look further along than it really is. Once systems hit live workflows, organisations start dealing with messier user behaviour, weaker ownership, and economics that no longer match the original case. In a conversation with Anthony Saba, Partner & Managing…
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Cyber investment is won before it reaches the board, says Orica Australia’s CISO
Boards need enough cyber detail to judge exposure, understand whether key controls are working, and decide where intervention or investment is required. Cyber lands better when it is framed around governance, business risk, and investment choices rather than technical complexity. Jamie Rossato,...
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Personalisation at scale raises the stakes on trust and governance, says Village Roadshow’s cyber lead
Customer experience, data strategy, and resilience do not operate the same way across every business model. At Village Roadshow, the challenge is sharper because cinemas, theme parks, and film distribution each run on different customer expectations, planning cycles, and technology needs. Keyur...
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AI creates more value when guardrails open it up to everyone, says EBOS Group’s Chief Data Officer
As AI moves from specialist teams into everyday business use, data leaders have to focus less on scarcity and more on safe, scalable adoption across the organisation. Artak Amirbekyan, Chief Data Officer at EBOS Group, argues that this shift should not be resisted. Wider use is where the value...
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Business process owners should carry AI ownership, says the University of Sydney’s CDAO
Enterprise AI programmes stall when they are treated as technical capability rather than organisational responsibility. AI adoption is a governance and ownership challenge. In conversation with ADAPT’s Head of Analytics & Insights, Gabby Fredkin, David Scott argues that lasting impact comes from...
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Why AI strategy fails when it starts with productivity instead of purpose
Most organisations approach AI through an efficiency lens and are surprised when value fails to scale. According to Dr Jon Whittle, ADAPT Advisor & former Managing Director of Data61 at CSIRO, AI must be a purpose led transformation. He argues that sustainable impact comes from aligning AI to...
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Boards are asking the wrong AI questions, says Sovereign AI Australia’s CEO
Pilot mode persists when three groups lose confidence at the same time: the CFO cannot justify the return, the chief risk officer cannot map the risk, and the board cannot govern what it does not understand. Simon Kriss uses that breakdown to explain why AI scale in Australia is being held back...
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AI scales through people, not just platforms, says CommBank's AI Acceleration lead
Rolling out AI access across a large organisation is the easy part. Building the judgement, safeguards, and leadership momentum needed to use it well at scale is far harder. That is the challenge CommBank faced. With 50,000 employees and responsible AI established as a long-term strategic…
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Assessment is becoming the real AI challenge for universities, says the University of Sydney’s Interim CIO
AI pressure is hitting universities differently from most organisations. It is being driven from the ground up by students, academics, and researchers already testing where AI helps and where it starts to distort learning. Kerry Holling, Interim CIO at the University of Sydney, explains how that...
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How the Australian government uses AI to solve complex public problems safely and at scale
What does safe scale look like when the cost of getting AI wrong is measured in public trust? In this ADAPT Insider podcast episode, Daniela Polit, Public Sector Transformation Executive, outlines a clear test for government AI. It should help solve complex public problems, reduce friction for...
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What it takes to scale agentic AI in a regulated environment, according to CareSuper’s CTO
Agentic AI is creating new opportunities for efficiency and service improvement, but regulated organisations do not have the luxury of scaling it loosely. Governance, trust, and accountability have to mature alongside the technology. CareSuper CTO Simon Reiter talks about how the fund is…
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Agentic AI is forcing leaders to rebuild the business from the inside out
AI is moving into the core of how organisations operate, and that is changing the leadership task. ADAPT Executive Advisors Claudine Ogilvie, CEO at HivePix and former CIO at Jetstar, Mark Cameron, CEO and Director at Alyve, and Brett Raven, Fractional CTO and CIO at The Consulting CIO, examine…
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AI should strengthen care, not replace human connection, says Uniting’s CDIO
What happens when AI removes admin from frontline care without taking people out of the process? Andrew Dome, Chief Digital Information Officer at Uniting, explains how the organisation is using AI to reduce documentation friction, keep people in the loop, and build towards safer care outcomes.…
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ABOUT THIS SHOW
This is ADAPT Insider. Proudly A/NZ first. For more than 15 years, ADAPT has empowered Australia and New Zealand’s executive community with trusted data, insights, and connections so leaders can make better decisions with confidence. Because this region is different. Our markets are unique. And the challenges facing enterprise leaders from legacy technology to transformation are only getting bigger. Each year, through in-depth research, benchmarking and executive-only events, ADAPT engages with over 2,000 senior leaders across the region’s most influential enterprise and government organisations. ADAPT Insider brings you inside those conversations. Real perspectives from technology and business leaders. Independent research grounded in local data. And practical intelligence you can actually use. This is not theory. It is insight for leaders driving modernisation. Welcome to ADAPT Insider. Built for A/NZ leaders. Backed by data. Designed to help you move with confidence.
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