PODCAST · technology
AI at Work
by Neil C. Hughes
What does AI really mean for the modern workplace, and are we ready for what comes next? AI at Work is a podcast from the Tech Talks Network, the home of conversations that showcase the voices at the heart of enterprise technology. You may know me from Tech Talks Daily, where we explore a different area of innovation in every episode. This show takes a focused look at one of the biggest shifts in business: how artificial intelligence is transforming the way we work. From intelligent automation to agentic AI and from the promise of workplace efficiency to the risks of unintended consequences, we aim to provide a grounded and accessible perspective on how AI is shaping the future of work. If you’re using AI in your business or thinking about how to get started, this podcast is your chance to learn from the people already doing it.
Episodes
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Proving the Business Value of AI With Equiteq
What evidence shows that AI is making a business more productive, more resilient, and more valuable to a potential buyer? In this episode of AI At Work, I speak with Robby Riggs, Global Chief Transformation and Operations Officer and Head of Coverage at Equiteq. Robby previously built a…
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SAP on Why the Autonomous Enterprise Needs a New Kind of Leadership,
Are businesses investing in tomorrow's artificial intelligence while continuing to operate with yesterday's organizational structures? And could that explain why so many enterprise AI initiatives struggle to deliver the results leaders expect? In this episode of AI at Work, Neil C. Hughes is…
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Turning Cargo Data Into Five Second Decisions With CargoSeer
How can customs agencies inspect vast volumes of cargo without slowing legitimate trade or handing consequential decisions entirely to an algorithm? In this episode of AI at Work, I speak with David Smason, founder of CargoSeer and Head of Customs AI at BigBear.ai, about a form of workplace AI…
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Why Model Choice Is the Wrong AI Obsession
Why are so many enterprise AI programs still stuck in pilot mode when powerful models are widely available? In this episode of AI at Work, I speak with Emma McGrattan, Chief Technology Officer at Actian, about why model selection may be receiving more attention than it deserves. Emma argues that...
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Who Controls AI Agents When Software Starts Acting Alone With Oasis Security
What happens when software can reason like a person, move at machine speed, and use every permission it receives? In this episode of AI at Work, I speak with Adam Ochayon, VP of Product Strategy at Oasis Security, about why autonomous AI agents create a different identity and access problem from...
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Measuring Whether AI Is Actually Working With Nexthink
How can a business tell whether workplace AI is producing a meaningful result rather than another encouraging adoption chart? In this episode of AI at Work, I speak with Scott Pope, Director of Value Advisory at Nexthink, about a problem facing many technology leaders. AI tools are reaching...
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Redesigning Enterprise Work Around AI Employees With Ema
What happens when companies stop adding isolated AI tools and begin redesigning entire business processes around AI employees? In this episode of AI at Work, I speak with Surojit Chatterjee, founder and CEO of Ema, which stands for Enterprise Machine Assistant. We discuss why the debate about AI...
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How SS&C Blue Prism Helps Businesses Escape AI Pilot Purgatory
Why are some businesses generating measurable value from AI while others remain surrounded by pilots, rising costs and impressive demonstrations that never reach daily operations? In this episode of AI at Work, I speak with Brad Hairston, Director of Strategy at SS&C Blue Prism, about the...
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Keeping Human Intent at the Center of AI Creativity With Freepik
If anyone can produce a professional-looking image or video with AI, what will make audiences care about one piece of content over another? In this episode of AI at Work, I speak with Joaquín Cuenca, co-founder and CEO of Freepik, about how generative AI is changing creative work, business...
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Keeping Humans Accountable in an AI First Workplace With Nansen
What does an AI first workplace look like when every employee has an agent but every person remains responsible for the outcome? In this episode of AI at Work, I speak with Alex Svanevik, co-founder and CEO of Nansen, about how his company is integrating AI agents into daily operations while...
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Rethinking Legal Work Through Agentic Law With Norm AI
In this episode of Tech Talks Daily, I speak with John Nay, founder and CEO of Norm Ai, about Agentic Law, AI native legal services, outcome based pricing, and the proposed legal framework for companies managed by AI agents. John has worked on the application of AI to law and public policy for...
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How Bridge Uses AI to Remove Workplace Communication Friction
How much productive time disappears because somebody misheard an instruction, missed part of a meeting, or could not fully express an idea? In this episode of AI at Work, I speak with Paul Lee, CEO of Bridge and InnoCaption, about communication friction and why it deserves greater attention in…
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How Taxd Is Building AI Tax Automation With Humans in the Loop
Would you trust an AI system to prepare your taxes if it could not reliably tell HMRC guidance from information published by the IRS? In this episode of AI at Work, I speak with Arjun Kumar, cofounder of Taxd, about AI tax automation, digital tax filing, and the continuing role of human judgment…
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Taking Agentic AI Beyond Chatbots With EliseAI
What separates an AI agent that becomes part of everyday operations from one that remains trapped inside an impressive demonstration? In this episode of AI at Work, I speak with Jacob Kosior, who leads client strategy at EliseAI. The company builds vertical AI agents for the housing industry,...
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Measuring AI ROI Through Expertise Compounding With Kantata
How do you know whether AI is making your company smarter rather than simply filling dashboards with impressive activity? In this episode of AI at Work, I speak with Michael Speranza, CEO of Kantata, about why familiar productivity metrics may be giving business leaders an incomplete picture of…
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What Omnissa Learned From a 1000% Rise in Workplace AI Apps
What should IT leaders do when employees adopt AI tools faster than their organization can evaluate or approve them? In this episode of AI at Work, I speak with Hemant Sahani, Vice President of Product Management for Workspace ONE at Omnissa, about the rapid growth of unsanctioned AI applications...
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Why Tomorrow's Leaders Still Need Today's Entry-Level Jobs with ICIMS
Is artificial intelligence really eliminating entry-level jobs, or is something much bigger happening beneath the surface? As businesses race to improve productivity and invest in AI, many graduates and early-career professionals are wondering whether the first rung of the career ladder is…
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Why Digital Ownership Matters More Than Ever with lilAgents
What if your business doesn't actually own its website, customer data, or digital marketing infrastructure? It's an uncomfortable question, but one that many founders never ask until they try to switch providers and discover just how difficult it is to leave. In this episode of AI at Work, I...
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Fleetio on Why Customers Want Results, Not More Features
What if the next competitive advantage in business isn't working faster with AI, but making better decisions because of it? As organizations rush to become AI-native, many conversations still focus on productivity, automation, and shipping work more quickly. But is speed really the outcome that...
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Single Player AI vs Multiplayer AI in the Workplace and Why It Matters
What if the biggest obstacle to AI success isn't the technology at all, but the way your business actually works? In this episode of AI at Work, I sit down with Justin Watt, CEO and Co-founder of Switchboard, to discuss why so many AI initiatives disappoint and what organizations should focus on...
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How Thoughtly Is Turning AI Voice Into A Competitive Advantage
What does it take for AI agents to move beyond impressive demonstrations and become part of the working day? In this episode of AI at Work, I speak with Will Del Principe from Thoughtly about what happens when AI voice agents are deployed into live customer and revenue operations. While many...
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Why Travelport Believes The Real AI Opportunity Starts With People
What if the biggest AI challenge facing organizations has nothing to do with technology at all? In this episode of AI at Work, I sit down with Lee Senderov, Chief Transformation Officer at Travelport, to discuss why AI should be viewed as a workforce transformation rather than a technology…
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How LaunchDarkly Is Helping Enterprises Control Shadow AI in DevOps
What happens when AI-generated code ships faster than humans can properly review it, and who takes the blame when something breaks? In this episode of AI at Work, I sit down with Cameron Etezadi, Chief Technology Officer at LaunchDarkly, to tackle one of the most uncomfortable questions facing...
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KPMG - Why AI ROI Depends More on Workforce Behavior Than Technology
Why are so many organizations investing millions into AI while still struggling to prove meaningful productivity gains? In this episode of AI at Work, I spoke with Rahsaan Shears, Principal and AIQ Program Lead at KPMG, about a major new study conducted alongside the McCombs School of Business at...
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LaunchLemonade Founder Cien Solon On Building The Canva For AI Agents
What happens when AI agent creation stops being the job of engineers and starts landing in the hands of the people who actually understand the business problem? In this episode of AI At Work, I sat down with Cien Solon, CEO and Founder of LaunchLemonade, to talk about why the next chapter of AI…
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Building The Workforce of Tomorrow With AI Co-Workers
What happens when software stops being something we use and starts becoming something that works alongside us? In this episode of AI at Work, I sat down with Mark Skelton, CTO at Node4, to explore how AI is moving beyond content generation and into something far more transformative. Mark has…
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AI At Work: Dave West On Scrum, AI, And Better Stakeholder Collaboration
How do you keep product teams aligned when AI is speeding everything up, but people, priorities, and expectations are still pulling in different directions? In this episode of AI At Work, I sat down with Dave West, CEO of Scrum.org, to talk about one of the most overlooked challenges in modern...
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The Great Upheaval: What AI Is Really Changing At Work Why Most AI Pilots Fail, And What To Do Instead
What does AI actually change once you move beyond the pilot phase and into the messy reality of live deployment? In this episode of AI at Work, I sit down with Jack Siney, CRO and co-founder of FrontRace, to separate operational truth from industry hype and explore what he calls the “Great...
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The Future Of Workplace Negotiation: AI As Your Thinking Partner
What if the best way to improve your negotiation skills was to rehearse the conversation before it ever happened? In this episode of AI at Work, I sit down with Professor Alexandra Mislin from American University’s Kogod School of Business to explore how AI is quietly reshaping the way...
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Hiver: Building An AI-Powered Customer Service Platform That Delivers ROI
How do you move AI from a flashy demo on a conference stage to something that can handle real customer pressure on a Monday morning when the tickets are piling up? In this episode of AI At Work, I sit down with Niraj Ranjan Rout, Founder and CEO of Hiver, to unpack what it really takes to build…
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AI at Work: What monday.com’s Data Reveals About How Teams Use AI
What does AI at work really look like once the hype fades and the day-to-day reality sets in? In this episode of AI at Work, I’m joined by Nicole Leib, Regional Vice President of People for the Americas and Global Head of Inclusion at monday.com, for a grounded, refreshingly honest conversation...
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SAS on Agentic AI and the Future of Work Inside the Enterprise
What if the most important jobs of the next decade already exist, but we just have not named them yet? In this episode of AI at Work, I sit down with Marinela Profi from SAS to unpack how artificial intelligence is reshaping work at a deeper level than most headlines suggest. We are not just...
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Deputy’s View on AI, ROI, and the Human Side of Workforce Management
What happens when eighty percent of the global workforce receives less than one percent of technology investment, and why has this imbalance gone largely unchallenged for so long? In this episode, I sat down with Emma Seymour, Chief Financial Officer of Deputy, to unpack the realities facing the...
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Agentic AI, Governance, and the Future of Work Inside the Enterprise
Are today’s AI tools actually doing the work, or are they still sitting on the sidelines offering advice that humans have to act on? In this episode of the AI at Work podcast, I sat down with Oren Michels, Founder and CEO of Barndoor AI, to explore why so much enterprise AI still feels stuck in...
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Writer and the Real ROI of AI at Work, Beyond Productivity Metrics
What does AI at work really look like once the conference buzz fades and teams have to turn ambition into execution? In this episode of the AI at Work Podcast, I sit down with Diego Lomanto, Chief Marketing Officer at Writer, to unpack how marketing teams are actually using AI and agents inside...
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How RingCentral Uses AI to Improve Conversations Without Losing the Human Touch
As AI moves beyond hype and into everyday operations, many organizations are asking harder questions about impact, trust, and return on investment. Three years on from ChatGPT’s breakout moment, leaders are no longer experimenting for novelty’s sake. They want to know where AI genuinely improves...
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How SMBs Can Stay Visible in an AI Driven Holiday Season
What happens when holiday shopping habits shift faster than most small businesses can keep up, and AI becomes the first stop for gift ideas, local searches, and product discovery? In my conversation with Alicia Pringle, Senior Director of Online Marketing at Network Solutions, we look at how the...
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What Designed AGI Means for Business Leaders
What happens when a field races forward faster than society can understand it, let alone shape it? And how do we balance the promise of superintelligence with the responsibility to ensure it reflects the values of the people it will eventually serve? In this episode of AI at Work, I sit down with...
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The HR Revolution You Haven’t Heard About Yet: AI That Empowers People
I sit down with Toby Hough, Vice President of People and Culture at HiBob, for a grounded and human conversation about how AI is reshaping the world of work, not by replacing people but by amplifying them. As an HR leader inside a company that builds HR technology, Toby brings a rare perspective…
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The Future of Work: HGS on Adaptability, AI, and Human Advantage
The arrival of generative AI has sparked an uncomfortable question for many young professionals: What happens to entry-level jobs when machines can now write, analyze, and even converse as well as humans? In this episode of the AI at Work Podcast, I reconnect with Anshuman Singh, CEO of HGS UK…
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Inside LaunchDarkly’s Mission to Make AI Safer for Software Delivery
In this episode of AI at Work, I sit down with Tom Totenberg, Head of Release Automation and Observability at LaunchDarkly, to explore what happens when artificial intelligence starts writing and shipping our software faster than humans can think. Tom brings a rare blend of technical insight and...
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The Business-First Approach to AI Adoption at Work
I invited Kyle Hauptfleisch, Chief Growth Officer at Daemon, to strip the buzzwords out of AI and talk plainly about what moves the needle at work. The conversation began with an honest look at why so many pilots stall. It ended with a calm, workable path for leaders who want results they can...
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The Three Pillars of Sitecore’s Agentic AI Strategy
In this episode I sit down with Mo Cherif, Vice President of AI Innovation at Sitecore, to explore one of the biggest shifts in business today: the rise of agentic AI. Unlike traditional AI models that focus on narrow tasks, agentic AI brings autonomy, reasoning, and collaboration between...
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AWS on Powering Real-World AI Applications for Global Brands
When access to advanced AI models is no longer the big differentiator, the real advantage comes from how effectively a business can connect those models to its own unique data. That was the central theme of my conversation with Rahul Pathak, Vice President of Data and AI Go-to-Market at AWS,...
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ZOE Health App: AI, and the Fight Against Ultra-Processed Food
What if the food we eat every day is silently undermining our health, and AI holds the key to reversing it? In this episode of AI at Work, I sit down with Jonathan Wolf, co-founder and CEO of Zoe, to explore the intersection of AI, microbiome science, and the future of personalized nutrition. If...
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Work Without the Overload: Atlassian’s Vision for Seamless Collaboration and AI Agents
What if your tools could finally talk to each other and reduce meetings, manual tasks, and copy-paste chaos in the process? In this episode of AI at Work, I sit down with Sanchan Saxena, Head of Product for Work Management at Atlassian, to unpack the thinking behind their new Teamwork Collection....
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How Thoughtworks Sees AI Maturing Beyond Hype in 2025
In this episode of AI at Work, I sit down with Mike Mason, Chief AI Officer at Thoughtworks, to explore what happens when the generative AI hype starts to settle and businesses begin asking the real questions. What’s working, what’s not, and what does mature adoption actually look like in 2025?...
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How Orange Business Sees AI and Automation Rebuilding Manufacturing
In this episode of AI at Work, I’m joined by Simon Ranyard, Managing Director for Northwest Europe at Orange Business, to challenge old assumptions about manufacturing and reveal how technology is rewriting the rules. We discuss how AI, automation, augmented reality and 5G are giving…
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AI That Works: How Freshworks Turns Hype into Real ROI
In this episode of AI at Work, I sit down with Dennis Woodside, CEO of Freshworks, to uncover how real companies are getting true value from AI. Dennis shares how Freshworks has built AI tools that help businesses resolve routine questions automatically, boost agent productivity, and give…
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How OpenUK is Driving Open Technology, AI Transparency, and Global Standards
In this episode of AI at Work, I catch up with Amanda Brock, CEO of OpenUK, for a wide-ranging conversation on the changing landscape of open technology, AI transparency, and international collaboration. We explore how OpenUK is working ahead of the market, helping shape policies and support for...
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ABOUT THIS SHOW
What does AI really mean for the modern workplace, and are we ready for what comes next?
AI at Work is a podcast from the Tech Talks Network, the home of conversations that showcase the voices at the heart of enterprise technology. You may know me from Tech Talks Daily, where we explore a different area of innovation in every episode. This show takes a focused look at one of the biggest shifts in business: how artificial intelligence is transforming the way we work.
From intelligent automation to agentic AI and from the promise of workplace efficiency to the risks of unintended consequences, we aim to provide a grounded and accessible perspective on how AI is shaping the future of work.
If you’re using AI in your business or thinking about how to get started, this podcast is your chance to learn from the people already doing it.
HOSTED BY
Neil C. Hughes
CATEGORIES
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Frequently Asked Questions
How many episodes does AI at Work have?
AI at Work currently has 55 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is AI at Work about?
What does AI really mean for the modern workplace, and are we ready for what comes next? AI at Work is a podcast from the Tech Talks Network, the home of conversations that showcase the voices at the heart of enterprise technology. You may know me from Tech Talks Daily, where we explore a different...
How often does AI at Work release new episodes?
AI at Work has 55 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to AI at Work?
You can listen to AI at Work on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts AI at Work?
AI at Work is created and hosted by Neil C. Hughes.
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