PODCAST · business
Andi Deeks MIoD MIMI's show
by Andi Deeks MIoD MIMI
Customer experience/ development and advocacy
Episodes
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Understand motivation
As our children, god - children and in some cases grandchildren go back to school, it’s worth understanding the motives behind motivated to succeed to do better. the old adage of the stick and carrot maybe we need to understand what motivation really is
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Collaboration between business and sport
By understanding the potential and development of your business by collaborating and partnering with a sports athlete team or event will give you a greater return on investment than normal marketing and advertising will do
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Building loyalty
Understanding the way you treat your customers will have a big impact on what you do with your business how your business will grow just take time take your business hat off and put your customers hat on
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Developing your brand identity
By understanding how we are controlled by the brands we use we can then understand how we would like our customers to become controlled by the brands that we sell them so have a listen and let me know your thoughts
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Building repeat customers
How do you encourage new customers / more to the point do you know your customers
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Business development
Understanding the fact you have built a brand and image and the customer base is that strong enough to develop the future growth for the next 3, 5 or 10 years
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Your business is off-line as well and she choose online your brand your image your customers see you talk about you 24 seven 365 days a year
It is the time to take a step back and realise that in this economic world your business can be seen online and off-line 24 hours a day seven days a week the way your staff walk talk and what they wear and how they wear it your brand and your image your online presence are you going forward…
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Quick catch up and talk about your business future steps
A quick catch up before the festive season part of the book chapter we are up to talks about your business as your baby is it now taking its first steps developing its own personality and character are you letting business grow and develop
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Festive catch up
A quick catch up before the festive season talking brand image customer engagement and putting plans for next year enjoy your festive season
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Customer for live
Understanding your business and your customers how long is the journey for your customers are you selling for today tomorrow this year next year this generation of future generations
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Understanding what a brand means to a business
To go alongside my article on LinkedIn worth understanding the importance of a strong brand in your business
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Small things to make a big difference to the way your brand is seen
Understanding some of the small things you can do to improve your brand and image
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Understanding the motto doing the right thing because it’s the right thing to do
By understanding what is your driver the reason you do what you do and the reason for my motto doing the right thing because it’s the right thing to do you can only improve
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Change your business and personal mindset
Understanding how a simple mind shift and change your business and personal life is understanding the way you think understanding the way your staff think will enable you to grow your business and develop for the future
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Do you work in on or for your business
People look at your business see your business feel your business and experience your business more than you do you in most cases work in your business for your business rather than on your business and it’s worth understanding there are major differences
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Understanding you as a brand ambassador
Understanding the importance of you as a personal brand your business as its brand& image, more importantly understanding you and your staff are brand ambassadors
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Value added business development
By giving value to your customers not just financially emotionally mentally you will be able to bring a new value of human to human perspective about giving value to somebody’s life and then later reaping the rewards think about it as a bank you don’t go to the bank and extra money if you’ve…
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Customer engagement
Understanding you need to have a personal relationship with your customers building rapport building a relationship develops doing the right thing because it’s the right thing to do
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The 5 points of development as in step one VITALS
Was talking about the five points of personal development I thought we should touch on the vitals values what does the vitals of your own personal development mean
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Creating customer loyalty
Understanding the fundamentals of customer loyalty in three easy steps empathy, trust, being human
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Understanding you as a brand
Understanding the importance of you as a brand as much as your business has a brand
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Understanding why sport is aiding business development
Understanding the importance of sport and how it can improve and impact on your business
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Business spotlight practice to perform
Training your staff properly so they can deliver your mission statement improve the brand from the image engaging customers
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Business image
Understanding your image the one your putting out to the image the customer see’s is it the same?
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History v future
Sometimes we have to look back to understand what we are doing to go forward look at your business five years 10 years ago your facts your figures what have you done to improve develop and grow
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Purpose of your business
How to understand the purpose of your business the reason your business exists what it does who it does it for and will it last
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Business window on your world
Understanding the window both looking in and looking out from the business and customers perspective
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Business ( window on your world)
Understanding your business ( window to the world )
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Customer data
Understanding customer feedback
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Business brand
Building a successful brand for a small business
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ABOUT THIS SHOW
Customer experience/ development and advocacy
HOSTED BY
Andi Deeks MIoD MIMI
CATEGORIES
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Andi Deeks MIoD MIMI's show currently has 31 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
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Customer experience/ development and advocacy
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