PODCAST · business
At Your Convenience
by At Your Convenience
“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.
Episodes
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New NACS Chairman Lonnie McQuirter on building community and the power of independent c-stores
Lonnie McQuirter, the 2026-27 NACS chairman, stopped by CSP’s booth at the NACS Show on Oct. 8 in Las Vegas to record this episode of “At Your Convenience” with CSP’s Group Managing Editor Hannah Hammond. The two talked about how McQuirter has built a true community hub at his store, 36 Lyn…
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C-Store Women Speaker Diana Buttu talks negotiation skills you can use every day
Negotiation is a skill we use every day, often without realizing it, according to Diana Buttu, international lawyer, negotiation expert and instructor at Harvard's Division of Continuing Education. In this special edition of “At Your Convenience,” Buttu talks to CSP Conference Content Manager...
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Asset-protection expert talks convenience-store crime
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie (left) talks with John Wandell, director of asset protection at Knoxville, Tennessee-based Pilot Co., about the state of losses at convenience stores today. The two spoke Aug. 5 at CSP and Informa Connect’s Outlook Leadership event,...
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Aisha Jefferson of QuikTrip talks about retailer’s growth plans
In this episode of “At Your Convenience,” CSP Editor Diane Adam (pictured left) talks with Aisha Jefferson, corporate communications manager of QuikTrip, about the retailer’s strategic growth and what is driving it. The two spoke on Aug. 5 at CSP and Informa Connect’s Outlook Leadership event…
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LV Petroleum talent chief shares recruitment strategies
In this episode of “At Your Convenience,” CSP Group Managing Editor Hannah Hammond (pictured left) talks with Stace Anne Benu, chief talent officer at LV Petroleum. The two spoke in early August at CSP and Informa Connect’s Outlook Leadership event, held in Rancho Palos Verdes, California. LV...
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‘Customer experience is paramount to everything we do,’ ExtraMile president tells CSP
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie (left) talks with Brian Sardelich (right), president of ExtraMile Convenience Stores, about the convenience-store being a finalist in CSP and Intouch Insight's Mystery Shop audit. The two spoke Aug. 4 at CSP and Informa Connect’s...
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Essential strategies for convenience-store success
Diane Adam (left) talks with Joe Hamza, chief operating officer of Nouria Energy Corp., Worcester, Massachusetts, about the convenience-store being a finalist in the 2026 CSP Intouch Insight Mystery Shop audit. Nouria, the winner in 2024 and 2025, is a 321-store chain in its fifth year in the...
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How loyalty and personalization strategies are evolving
Patron Points President Erik Ogren and Director of Marketing Heather Webb talk with CSP's Vice President of Content Strategy Abbey Lewis for a special episode of the "At Your Convenience" podcast about their company's involvement in the Outlook Report, sharing insights on customer loyalty in...
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7-Eleven exec shares retailer’s expansion plans
In this episode of “At Your Convenience,” CSP Editor Diane Adam (left) talks with Terri Micklin of 7-Eleven, Irving, Texas, about the future of 7-Eleven and its plans to open roughly 1,300 additional New Standard stores by 2030. 7-Eleven’s New Standard stores were developed from lessons learned...
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How AI and data integration will define the future of convenience retail
The convenience-store industry is at a critical inflection point where data infrastructure and artificial intelligence will determine which retailers thrive and which fall behind, according to Thomas Weinandy, economist at Upside. Weinandy shared these insights during a recent episode of CSP's…
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Here’s what it takes to be a convenience-store winner
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Suzanne Kramer, vice president of human resources, and Alan King, director of training, both from Rutter’s, about the convenience-store being a finalist in the 2026 CSP Intouch Insight Mystery Shop audit. The three at…
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What stood out to CSP editors at Outlook Leadership
Convenience-store retailers, suppliers and more traveled to Rancho Palos Verdes, California, for three days to learn and network at CSP and Informa Connect’s Outlook Leadership event. In this episode of “At Your Convenience,” CSP Group Managing Editor Hannah Hammond and CSP Editors Chuck Ulie and...
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Behind the agenda: A preview of Outlook Leadership 2026
In this episode of “At Your Convenience,” CSP Group Managing Editor Hannah Hammond talks with Rachel Gignac, conference content manager at Informa, for a preview of the conversations shaping this year’s Outlook Leadership Conference. On this podcast, recorded ahead of the 2026 Outlook Leadership...
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How 2 c-store cannabis pioneers are elevating the THC beverage segment
In this episode of "At Your Convenience," Melissa Vonder Haar, chair of the CSP C-Store Cannabis Board, sits down with two pioneers of the THC beverage industry: Josie Johnson of 36Lyn Refuel Station in Minneapolis and Angus Rittenhouse, co-founder of Wynk Beverages. Johnson and Rittenhouse share...
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Brake Time Corner Market exec shares how he’s elevating the c-store chain’s foodservice
In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Rene Dacosta, vice president for food, beverage and QSR at Brake Time Corner Market (BTCM). The Houston-based chain of more than 240 convenience stores was featured on the cover of CSP magazine’s July issue....
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THC beverages double sales in convenience stores as category gains momentum
On a recent edition of the “At Your Convenience” podcast, experts discuss how THC beverages are proving to be a strong performer in convenience stores, with GPM Investments doubling sales after adding dedicated coolers in April. Shane Mabry of GPM, which operates 1,100+ stores across 27 states,...
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Hemp-derived THC products face November deadline as convenience stores urged to advocate for regulation
In this episode of “At Your Convenience,” Melissa Vonder Haar, managing director of TradeWorks for iSee Store Innovations and chair of CSP’s C-Store Cannabis Board, talks to Diana Eberlein at the inaugural CSP Cannabis Forum. Eberlein is the chair of the Coalition for Adult Beverage Alternatives...
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Hemp Beverages in Chicago: Exploring the Market Potential
In a recent edition of CSP's "At Your Convenience" podcast, our team talked to industry experts Dan Razowsky from R-Marts and Rick Schepp from GTI and Rhythm, discussing the current trends, challenges and opportunities for hemp beverages in the Chicago market. As the hemp beverage market…
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How c-store chains can maximize their center store
In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Matt Van Gilder, vice president of omnichannel at NexChapter. On this podcast, recorded June 24 at the CSP Center Store Forum by Informa, the two discussed digital shelf and other technology strategies c-store retailers can...
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How retailers can turn in-store media networks into revenue-generating businesses
In a recent episode of CSP's “At Your Convenience” podcast, Drew Walls, sales director for retail media at Broadsign, discussed the challenges retailers face when building retail media networks. Walls said retailers often focus on deploying screens first without considering monetization strategy,...
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Consultant discusses how to craft promotions with purpose
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Liza Salaria, senior vice president – category management and foodservice, at Chicago-based W. Capra, about crafting promotions with purpose. The two spoke at CSP’s Foodservice Forum on June 11 in Schaumburg, Illinois. On...
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Economist provides insights for c-store retailers navigating uncertainty
In this episode of “At Your Convenience,” CSP Conference Content Manager Rachel Gignac talks to Arjun Chakravarti, managing partner at Cogknition Analytics, Chicago. Chakravarti discusses critical factors affecting consumer behavior and strategies for convenience-store retailers navigating...
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President of Bump Williams Consulting shares how c-store chains can maximize their alcohol portfolio
In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Dave Williams, president of Bump Williams Consulting. On this podcast, recorded May 13 at the CSP Cold Vault Forum by Informa, the two discussed category trends and how to maximize a convenience store’s alcohol portfolio.…
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Kwik Trip's Retail Media Playbook
Join CSP Executive Editor Hannah Hammond in an exclusive conversation with Stu Heifetz, senior sales manager of Retail Media at Kwik Trip, as he shares insights into building and scaling one of convenience retail's most successful in-house retail media networks. In this episode, Stu reveals how...
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Post-transaction advertising offers new revenue stream for convenience stores
Convenience stores looking to monetize their digital platforms have a new opportunity in post-transaction advertising, according to Jon Nolz, CEO and co-founder of MomentScience. Speaking on CSP's "At Your Convenience" podcast in May at the RMN Forum in Chicago, Knowles explained how c-store...
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‘Having a good cup of coffee can make a huge difference when it comes down to loyalty’
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talked with Yannis Apostolopoulos, CEO of the Irvine, California-based Specialty Coffee Association, at CSP’s Dispensed Beverages Forum in Lombard, Illinois. “We want to foster a global coffee community and support activities to make...
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Retail media success hinges on outcomes, not just scale
Retail media networks need to shift their focus from scale and impressions to measurable outcomes if they want to earn sustained brand investment, according to Jake Kaiser, general manager at Par Retail. Speaking on CSP's "At Your Convenience" podcast in May at the RMN Forum in Chicago, Kaiser...
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Circle K's Retail Media Network Journey
Join CSP Executive Editor Hannah Hammond as she sits down with Joelle Robinson, Director of Retail Media at Circle K, at the Retail Media Network Forum in Chicago. In this insightful conversation, Joelle shares her journey from building Giant Eagle GetGo's retail media network to now leading…
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Swig president talks speed, focus groups, making a customer’s day and more
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Todd Smith (left), president of Sandy, Utah-based Swig, which is known as the home of the original dirty soda. The two talked in April at CSP’s Dispensed Beverages Forum in Lombard, Illinois. A dirty soda, Smith said, is a...
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Love's Media Group leader shares insights on building a retail media network
In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Tommy Greenberg, senior director of Love’s Media Group for Love’s Travel Stops & Country Stores. The podcast was recorded at CSP’s Retail Media Network Forum, which was held May 4-6 in Chicago. Love’s is tied…
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Weigel's Marketing Director: 'We Need to Treat Marketing Like QSRs Do'
In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Nick Triantafellou, director of marketing at Weigel’s. On this podcast, recorded April 15 at the annual Midwest Fuel and Convenience Trade Show, M-PACT, in Indianapolis, the two discussed foodservice and how Powell,...
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Intoxicating hemp Beverages find sweet spot in c-stores as category gains momentum
On CSP's “At Your Convenience” podcast, recorded at the inaugural CSP Cannabis Forum, Scott Estrella from Majors Management, LLC and Blake Patterson from Keef Brands discussed how hemp beverages are successfully launching in the convenience channel, revealing strong consumer demand and strategic...
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Inside the evolution of c-store mystery shopping
In this episode of “At Your Convenience,” Rachel Gignac, conference content manager at Informa, talks to Cameron Watt, president and CEO of Intouch Insight. Their conversation explores how the annual Mystery Shop audit, which CSP partners with Intouch Insight for, has evolved over the past two...
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The Future of Hemp Beverages: Navigating Regulations and Opportunities
In this episode of “At Your Convenience,” Melissa Vonder Haar, CSP Cannabis Forum Board chair and managing director of TradeWorks for iSee Store Innovations, speaks with Cann Co-founder Jake Bullock and Chris Bambury, president of Bonneau Markets. The conversation took place at the inaugural CSP...
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Wearing ‘a lot of hats’ goes with being part of small, family-run c-store chain
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Brayton Heinz (left), inside sales director at Coffee Cup Travel Plazas, Sioux Falls, South Dakota. Heinz talks about being part of a four-store, family-run convenience-store chain—as well as data analysis, negotiating to...
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The evolution of cannabis in the c-store industry
In this episode of “At Your Convenience,” Scott Estrella, senior category manager at Majors Management, speaks with CSP Cannabis Forum Board Chair and Managing Director of TradeWorks for iSee Store Innovations Melissa Vonder Haar, and her father, Joe Vonder Haar, co-founder of iSee Store...
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What it takes to carry hemp-THC in convenience stores
In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Josie Johnson, manager of 36 Lyn Refuel Station in South Minneapolis. On this podcast, recorded March 25 at the CSP Cannabis Forum in Lombard, Illinois, Johnson, who is a member of CSP's C-Store Cannabis Board, discusses…
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How global events are shaping U.S. fuel prices: Insights from Dr. Thomas Weinandy
In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Dr. Thomas Weinandy, principal research economist at Upside. The two discussed the conflict in Iran and how measures like the Jones Act waiver are aiming to help supply chain disruptions in the oil market....
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How digital channels are transforming foodservice in convenience stores
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Matt Van Gilder, vice president of omnichannel at Des Moines, Iowa-based consulting firm NexChapter, which helps retailers with loyalty, retail media and digital commerce strategy. Their discussion focuses on foodservice…
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CSP’s Category Manager of the Year finalists answer 3 questions
This episode of “At Your Convenience” is part two of CSP’s conversations with the 2026 Category Manager of the Year (CMOY) finalists. Listen to part one here. Finalists were named in seven categories: behind the counter, center store, dispensed beverages, foodservice, loyalty + tech/operations,...
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Core-Mark’s Matt Hautau unpacks what’s driving consumer behavior in convenience stores
In this episode of “At Your Convenience,” CSP Editor Diane Adam talks to Matt Hautau, vice president of merchandising of Core-Mark, a wholesale distributor to the convenience channel based in Westlake, Texas. In this podcast, recorded Feb. 11 at the Core-Mark Midwest Expo in Indianapolis, Hautau...
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Hear from CSP’s Category Manager of the Year finalists
In this episode of “At Your Convenience,” CSP talks with the 2026 Category Manager of the Year finalists. Finalists were named in seven categories: behind the counter, center store, dispensed beverages, foodservice, loyalty + tech/operations, nonalcohol and alcohol. And winners were announced...
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TXB CEO Kevin Smartt shares how the c-store chain has built and maintained its brand
In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Kevin Smartt, the CEO of Spicewood, Texas-based TXB. The two spoke on Wednesday during CSP’s Convenience Retailing University event in Austin, Texas. Smartt talked about how Kwik Chek transformed to TXB, or…
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NACS Chairman Annie Gauthier reflects on leadership, community and the future of convenience stores
In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Annie Gauthier, the CFO and co-CEO of St. Romain Oil Co. and the National Association of Convenience Stores chairman. Gauthier is a third-generation co-owner of the Mansura, Louisiana-based company, which...
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Greg Parker reflects on 50 years of growth—and what’s next for Parker’s Kitchen
In this episode of “At Your Convenience,” Parker’s Kitchen Founder and Executive Chairman Greg Parker speaks with CSP Editor Diane Adam about the c-store chain reaching its 50-year milestone in 2026. Parker reflects on how the Savannah, Georgia-based retailer has grown over the years and outlines...
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How AI is transforming loyalty and customer engagement
In this episode of “At Your Convenience,” CSP’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it...
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Why limited-time offers are important to convenience stores
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Philip Santini, senior director of food service and bar strategy at York, Pennsylvania-based Rutter’s. They discuss the importance of limited-time offers in convenience-store foodservice. On this podcast, Santini talks…
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Bridging strategy and execution: Reynolds American and Casey's drive innovation
In a recent episode of the “At Your Convenience” podcast, CSP’s Abbey Lewis hosted Heather Potter, Reynolds American trade marketing account executive for Casey’s, and Joi Notice-Brooks, senior manager of trade marketing at Reynolds American, for a discussion on trade marketing and its impact on...
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What the return of Venezuelan oil imports could mean for fuel supply, prices and c-store margins
In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks to Patrick De Haan, head of petroleum analysis at GasBuddy and vice president of media relations, communications and consumer programs for PDI. De Haan unpacks recent developments in the U.S.–Venezuela relationship and what…
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How are GLP-1 drugs used for weight loss affecting demand for offerings with protein at c-stores?
In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Michelle Weckstein, director of food and beverage brands for Southwest Georgia Oil Co., Bainbridge, Georgia, which operates the SunStop convenience-store chain. They discuss how GLP-1 drugs used for weight loss are…
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ABOUT THIS SHOW
“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.
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At Your Convenience
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