PODCAST · technology
Aurelius Podcast
by Aurelius
Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
Episodes
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Episode 70: Navigating the Art & Strategy of Product Management with Jessica Nelson Kohel
Aurelius Podcast - Episode 70 highlights with Jessica Nelson Kohel: - How UX Research fits into both large and small company product organizations - The role of Product Manager, its evolution and common misunderstandings - Importance of “the art” of product management like communication style,...
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Episode 69: The Role of UX Research in Product Management with Teresa Cain
Aurelius Podcast - Episode 69 highlights with Teresa Cain: - Evolution of the Product Management role over the years - Tips for collaboration between UX Research and Product Management - Vital role of UX research in product strategy - Stakeholder engagement in the prioritization and delivery of…
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Episode 68: The Current & Future State of UX, Research + DesignOps with Jon Fukuda
Aurelius Podcast - Episode 68 highlights with Jon Fukuda: - The ROI of UX, Research and DesignOps - Triple forces of change: Economics, Technology and Culture - Mitigating business risk through UX - Future outlook of the UX, Research and Product industry
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Episode 67: Customer Feedback with Janna Bastow
Aurelius Podcast - Episode 67 highlights with Janna Bastow: - Using UX research to inform product roadmaps - Stories about how to avoid major code and product rollbacks by simply conducting good UX research - Using customer needs to truly innovate and avoid building a better competitive copycat...
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Episode 66: Shadow Design with Audrey Crane
Aurelius Podcast - Episode 66 highlights with Audrey Crane: - Defining Shadow Design and its potential impact on your organization - Audrey and her team’s research study on Shadow Design - Shadow IT and it’s correlation to Shadow Design - Risks and implications of Shadow Design in the product...
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Episode 65: The ROI of UX Research with Ruby Pryor
Aurelius Podcast - Episode 65 highlights with Ruby Pryor: - Defining the ROI of UX and UX Research - The case for building confidence in speaking about UX Research in terms of dollars - Understanding how certain recommendations you make impact the fundamental business model of where you work -...
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Episode 64: Contextual Surveys, AI and the Human Touch in UX Research with Ryan Glasgow
Aurelius Podcast - Episode 64 highlights with Ryan Glasgow: - The story of Sprig and the gap Ryan identified in user research and market research tools - Problems and challenges with typical surveys for product research - Effectiveness and application of in-context survey research - AI in UX...
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Episode 63: UX Maturity with Darren Hood
Aurelius Podcast - Episode 63 highlights with Darren Hood: - UX Maturity: what UX maturity looks like at the organization and individual level - How UX maturity level impacts the planning and effectiveness of UX work - Tips for assessing your personal, team and organizational UX maturity - The...
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Episode 62: The Reality and Challenges of Being a Design Leader with Jesse James Garrett
Aurelius Podcast - Episode 62 highlights with Jesse James Garrett: - Discussing The Elements of User Experience and its impact - Defining and communicating the value proposition of design - What being a design executive and design leader actually looks like - Steps for success in a design...
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Episode 61: Navigating the UX/CX Landscape: Balancing Speed, Quality, & Empowerment w/ Debbie Levitt
Aurelius Podcast - Episode 61 highlights with Debbie Levitt: - Differences and similarities between CX and UX - How the UX industry has shifted and where it’s going - Tips for opening conversations with cross functional teams about UX Research - How to handle conversations where people mislabel...
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Episode 60 - The Current and Future Role of AI in UX Research with Cheryl Platz
Aurelius Podcast - Episode 60 highlights with Cheryl Platz: - What is AI, Machine Learning and how will it impact UX Research - What AI is currently good at and how it really works - Surprising ways you’re probably already using AI for UX Research today - Ethical considerations in the application...
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Episode 59 - Navigating the Challenges of UX in Real World Business Situations with Joe Natoli
Aurelius Podcast - Episode 59 highlights with Joe Natoli: - The importance of getting personal to influence decisions - Getting buy in for UX Research from stakeholders and other teams - Soft skills for making a bigger impact with research and insights - How new UX Researchers can bridge the gap…
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Episode 58 - From Detective to UX Researcher: Embracing Strategic Insights with Ari Zelmanow
Aurelius Podcast - Episode 58 highlights with Ari Zelmanow: - Being a strategic researcher and what that means - Learning how businesses work to speak that language and connect UX research to what matters across the organization - UX Research Democratization and Ari's thoughts about it - The role...
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Episode 57 with Phil Hesketh on UX Research & Consent
Episode 57 highlights: - UX Research consent - GDPR and UX Research - How to gain proper consent with your participants of user research - What are the rights of potential participants of UX research - The ethics of informed consent
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Episode 56 with Scott Berkun on How Design Makes the World
Show highlights: - An overview of Scott’s new book, How Design Makes the World - Remote work for design, UX and product teams - How to create a workplace for UX professionals to get their best work done - How to explain the value of design to executives and stakeholders - What to do when your...
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Episode 55 with Donna Spencer on Presenting UX Design & Research to Stakeholders
Highlights from this episode: - The history and evolution of UX - How to present UX and design work - Empathy for stakeholders and customers/users - Using stakeholder expertise to improve your UX design and research - Being an orchestrator and not a hero UX pro
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Episode 54 with Mary Formanek on UX Deceptive Patterns & Sharing UX Insight on TikTok
Show highlights: - How Mary got started on Tik Tok and began sharing UX knowledge there - Deceptive UX patterns, what they are and how to avoid them - Consent and interaction design to avoid building in deceptive design patterns - Examples from popular sites that use deceptive UX patterns
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Episode 53 with Vivianne Castillo on What it Means to Be Human Centered
Show Highlights: - What it means to be human centered in your professional and personal life - Hmnty Cntrd, their mission and the work Vivianne and her team are doing - How Vivianne went from being a grief counselor and doing trauma studies to becoming a UX researcher - What does it really mean…
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Episode 52 with Roy Olende on ResearchOps & Scaling UX Research
Show highlights: - “Zoom” levels of research and what they mean - Figuring out when to do certain types of research and which methods to use - Ways to avoid wasting resources and repeating research - What’s the difference between UX Research and ResearchOps? - How to you know when you need a...
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Episode 51 with Timothy Bardlavens on Diversity, Equity & Inclusion in UX
Show highlights: - Diversity, equity and inclusion in UX and tech culture - Ways to recognize how tools and systems are directly contributing to inequity in our society and work - Stories and examples of how our society created inequities and how to recognize the connections to the work we do -...
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Episode 50 with Jon Kolko on Design Thinking & UX Research Analysis
Show highlights: - Sense-making and user research synthesis - How to find hidden insights in the research data you collect - Avoiding product backlog rot by simply reacting to things you hear about from customers - Steps to take for a better UX research process - Doing UX, research and…
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Episode 49 with Nate Bolt on Remote Research, Impact & Social Responsibility
Show highlights: - Social impact of UX and research work - Remote research tips, tricks and challenges - The future of UX research in a post-pandemic world - Can you prove the ROI of UX research? - Balancing the need for delivering a great story from the research and keeping good rigor in your...
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Episode 48 with Erin Casali on UX & Design Leadership
Episode highlights: - Design leadership and what it means to be a UX manager - Differences between being an individual contributor and manager/leader - Tips and tricks to being an awesome UX design/research leader - Strategies for providing feedback and criticism effectively - Common challenges…
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Episode 47 with Alba Villamil on UX Research Ethics, Inclusion & Social Change
Show highlights: - Design ethics and ways to examine if your work is doing more harm than good - Inclusion in business and design - Things you can do to make your participants feel more comfortable and welcome - Using your position and influence to make positive ethical change in your company -...
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Episode 46 with Nick Finck on leadership, career progression, hiring & job hunting in UX
Show highlights: - The difference between leadership and management in UX - Being a UX mentor and coach - Expectations and differences between junior, mid level and senior UX practitioners - What it takes to be a great UX professional - Myths about hiring and working with a junior UX person…
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Episode 45 with Komal Faiz // International & Cross Cultural Research
Show highlights: - Komal’s research on international women’s mobility challenges - Tips for doing research across multiple countries and cultures - Culture differences and considerations when doing research in other countries - How language can make so much of a difference in research - Small but...
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Episode 44 with Susan & Guthrie Weinschenk on Psychology, Behavioral Economics & UX
- Psychology and UX Design - How behavioral economics applies to UX design - Common behavior patterns we can design for - Design ethics and moral implications in UX design and research - How do you decide your design, product or service is ethical or not? - Examples of non-ethical design and...
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Episode 43 – Articulating Better Design Decisions with Tom Greever
- Sharing design decisions effectively - What is a design decision? - Who’s responsible for design decisions? - Similarities between cultural differences and different team role differences in tech - Getting stakeholder approval and agreement on your work - Preparing for a design review meeting
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Episode 42 - UX Research Process & Practice with Bethany Stolle
- Quantitative vs Qualitative Research - Starting a new UX research team and practice - How to sell UX research to your company - Pitfalls to avoid when starting a UX research practice at your company
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Episode 41 – DesignOps 2.0 with Erica Rider
- DesignOps 2.0 at Paypal - Shifting the focus from scaling designers to scaling design itself - Comparing DesignOps and DevOps - Changing the responsibilities of UX designers so a small team can focus on the work that matters - Scaling design without hiring more designers - Tools and processes…
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Episode 40 – What UX People Need to Know About Business with Jane Portman
- The critical things you can learn about business to make you a better UX designer or researcher - How important is UX in the success of building new products - The business of consulting versus the business of products or software - How to stand out as a UX person in the world of generic…
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Episode 39 - Designing Ballots & the Voter Experience with Dana Chisnell
- Dana’s stories about usability testing on ballot design prototypes - Overcoming stakeholder objections for doing user research - Challenges of local and federal elections in the United States - Ballot design and voter experience - Doing research for civic design and overcoming very complex...
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Episode 38 - UX & Product Management with Laura Klein
- The differences and similarities between UX and product management - How planning a heist is just like building digital products - Who owns the responsibility of “knowing your customers” - Using both quantitative and qualitative research to improve your designs and products
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Episode 37 - DesignOps & ResearchOps in the Enterprise with Fred Beecher
- DesignOps and ResearchOps at a large enterprise like Best Buy - Fred’s story of how he got introduced to and a job working in DesignOps - A day in the life of a job in DesignOps - The part an insights repository plays in DesignOps and ResearchOps at a large company - Dealing with the unsexy…
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Episode 36 - Sharing and Communicating User Research with Natalie Hanson
Episode 36 highlights with Natalie Hanson - Differences between in house and external UX teams and the unique challenges of each - Tips for collaborating with others on your user research work - How to encourage non-designers and non-researchers to collaborate on user research and insights - Tips...
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Episode 35 with Rob Walling on Startups and Making Tough Design and Product Decisions
Episode 35 highlights with Rob Walling: - How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience - Rob’s background as a software engineer and what made him decide to become an entrepreneur - The story of founding…
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Episode 34 with Jason Voiovich on the Dangers of Quant Data and Empathy
Episode 34 highlights with Jason Voiovich: - Jason’s background in marketing and consumerism as well as what led him to become an author on the topics - The pitfalls of focusing too much on analytics and quantitative data to understand your customers - Why empathy is a key to the future of our…
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Episode 33 with Kate Towsey
Episode 33 highlights with Kate Towsey: - Kate’s background and how she got into user research and ResearchOps - What it was like to “research the researchers” - The global ResearchOps community and how it all began - Research repositories and libraries - Leading research operations at Atlassian…
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Episode 32 with Gregg Bernstein
Episode 32 highlights with Gregg Bernstein: - How Gregg and his team are doing user research at Vox Media - Doing user research for broad audiences and industries - Using smaller research projects to lead to larger more strategic research - How to most effectively share your user research…
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Episode 31 with Hana Nagel
Episode 31 highlights with Hana Nagel: - How the President of the United States did “user research” and what you can learn from that in your work as a UX designer, researcher and product maker - Doing user research...about user research, so that you can see much more success with your…
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Episode 30 with Dave Malouf
Episode 30 highlights with Dave Malouf: - What is ResearchOps and DesignOps? - Challenges of operationalizing research and design in growing organizations and how to overcome them - Dave’s tips and insights in how to grow design and research in your company more efficiently - Who owns…
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Episode 29 with Jorge Arango
Episode 29 highlights with Jorge Arango: - The similarities between physical architecture and UX design - Tips we can apply from the process of architecture to digital design - How to think about physical spaces to inform the digital information spaces you create - Feedback loops in digital...
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Episode 28 with Jim Kalbach on Experience Mapping and Design in Business
Episode 28 highlights with Jim Kalbach: - What is the difference between user experience, customer experience and marketing - Jim’s background in UX design and how that helped him transition to his role now in customer experience and product education - Remembering that the “grass is never…
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Episode 27 with Brianna Sylver
Listen to Episode 27 for highlights with Brianna Sylver including: - The difference between user research and market research -Using both market research and user research to build a better design strategy - Why market research may not be what you think it is - How and when you should think about...
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Episode 26 with Jeffrey Zeldman
- How Jeffrey and the team at An Event Apart design the experience of the conference - The dangers in the seduction of building “cool” stuff as opposed to the things people need - What’s the difference between junior designers and senior designers? - Design ethics, mindfulness and inclusiveness…
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Episode 25 with Michelle Fitzpatrick
- Product management at Intercom - Choosing the right problems to solve for your customers - What user research looks like at Intercom - How Michelle and the product team at Intercom chooses which projects to work on - Where does UX design start and Product Management end?
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Episode 24 with Denise Jacobs
Episode 24 Highlights: - What is creativity? - The concept of “flow” and its role in identifying and harnessing your creativity - Denise’s story of her very own zone of genius and how you can find yours - Dangers of burnout, how you got there, how to dig yourself out and also how to avoid it -...
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Episode 23 with Lindsey Redinger
Episode 23 Highlights with Lindsey Redinger: - What is ResearchOps and how do you operationalize user research? - Making research accessible to everyone in the organization - How InVision documents and stores user research insights - Lindsey’s trick for helping all of InVision build empathy with...
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Episode 22 with Peter Morville
Episode 22 highlights: - Peter’s new book “Planning for Everything” and what led him to decide to write a book about planning - What we can learn from the U.S. Marines about planning better design and research projects - Peter’s framework of S.T.A.R.F.I.N.D.E.R and how to use it for better…
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Episode 21 with Lou Rosenfeld
Episode 21 Highlights: - Lou’s background, the beginning of the internet and how UX/IA all started - The stories behind Lou meeting Tim Berners Lee and Larry Page - How Lou started Rosenfeld Media, the UX book publishing company - The story of the blind men and the elephant and how it applies to...
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ABOUT THIS SHOW
Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
HOSTED BY
Aurelius
CATEGORIES
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