Autosure Presents

PODCAST · business

Autosure Presents

AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.

  1. 17

    Rachel Sutton: From Army to Automotive to Entrepreneur: Building Freedom Through Sales & Self-Belief

    What if everything you’ve been taught about work, sales, and success is limiting you? In this episode of Autosure Presents, Kerri sits down with Rachel Sutton. She shares her full unfiltered perspective on building a life without ceilings, from growing up with nothing, to the military, to car sales, and eventually becoming a self-made entrepreneur. This episode explores: Why sales is the foundation of every business The truth about working in male-dominated industries How personal branding is changing the game And why “delusional belief” might be your biggest advantage If you’ve ever questioned your path, struggled with self-belief, or wanted to break out of the traditional career box, this episode will hit home.

  2. 16

    Eddie Stowers: Why Personality Matters More Than Product in Modern Sales

    In this episode of Autoshow Presents, host Kerri Mungar sits down with Eddie Stowers, a leadership trainer, actor, and lifelong student of human behaviour, to unpack what really drives people in sales, leadership, and workplace culture. With more than 40 years of experience across automotive dealerships, corporate teams, and international training rooms, Eddie shares why dealerships operate like tribes, how personality types shape buying behaviour, and why understanding people matters more than product knowledge in today’s market. From the realities of selling in a post-internet world to navigating different DISC profiles (Dominant, Influence, Steadiness, and Conscientiousness), this conversation offers practical insights for anyone working with people, especially in high-pressure sales environments. The discussion goes beyond automotive, touching on emotional intelligence, communication, online first impressions, leadership fatigue, and the importance of enthusiasm, empathy, and recovery time in performance-driven roles. Eddie also reflects on how industries, expectations, and workplace cultures have evolved, and what hasn’t changed about human nature. This episode is packed with real stories, sharp observations, and timeless lessons on connection, trust, and leadership, relevant whether you’re in sales, management, or simply interested in how people think and behave.

  3. 15

    Ralph Wiggins: “This Industry Isn’t What It Used to Be” - Inside 30 Years of Automotive

    In this episode of Autosure Presents, Kerri sits down with Ralph Wiggins, Assistant Used Car Manager at Melville Hyundai and one of Western Australia’s most seasoned automotive professionals. With a career spanning more than 30 years across the United States, Japan, and Australia, Ralph shares a rare, first-hand perspective on how the automotive industry has evolved, from the handshake deals and family-run dealerships of the late ’80s to today’s data-driven, highly regulated, and tech-led environment. Ralph reflects on his early days selling cars in America while at university and his return to the automotive industry after relocating to Australia in the late ’90s. The conversation explores major industry shifts, including the introduction of GST, the rise of sales training and compliance, the impact of technology and CRM systems, and how customer behaviour has changed in an age of endless choice and online research. The episode also dives into leadership and management lessons earned on the floor from building strong dealership culture and managing people under pressure, to mentoring younger staff and adapting to a new generation that values time and flexibility over traditional incentives. Packed with insight, lived experience, and practical wisdom, this conversation is essential listening for anyone in automotive sales, dealership management, or business leadership navigating an industry in constant change.

  4. 14

    Bridgette Maxted: How she built her career in performance & prestige cars

    Kerri sits down with Bridgette, Sales Manager at CUPRA and part of the team supporting McLaren Perth’s growing presence in Western Australia. Bridget shares her rapid rise from support worker to becoming one of WA’s standout young leaders in both performance and prestige automotive. They unpack how CUPRA launched into the Australian market, what it takes to build trust in a new brand, and why customer experience matters more than ever. Bridget also lifts the curtain on selling supercars, navigating the industry as a young woman, and the leadership lessons that shaped her career. Whether you’re in sales, management, or simply love performance cars, this conversation delivers an honest look at the modern dealership landscape, agency models, evolving customer expectations, team culture, and the mindset required to thrive.

  5. 13

    Bevan Haynes: The Psychology Behind Every Car Purchase

    Thrown into the world of dealership culture from a completely different career path, Bevan Haynes quickly discovered that automotive isn’t just about metal, margins, and month-end pressure. It’s about people, psychology, and understanding how buyers truly behave. In this episode, Bevan shares his journey from plastering and hospitality to selling new cars in Melville, Western Australia. He eventually built Milkshake Promotions, a business that now supports dealerships across the state with high-quality, face-to-face lead generation. Bevan breaks down what truly happens on a shopping centre display, how consumers think when they’re months away from buying, and what dealerships often get wrong when it comes to customer experience. He also discusses the rise of Chinese EV brands and the real internal hurdles sales teams face. Bevan delivers straight, practical insight for anyone in sales, automotive marketing, business development, or dealership leadership. Packed with industry knowledge, lived experience, and honest stories from the field, this conversation highlights why understanding people (not just products) is what drives long-term success in the automotive world.

  6. 12

    Jeremy D’Agostino: Sink or Swim - Lessons from the Dealership Floor

    Thrown into the deep end of the automotive industry, Jeremy learned fast that finance isn’t just about numbers, it’s about people, pressure, and persistence. In this episode, he shares what it’s really like working across multiple dealerships, managing customer relationships, and navigating the highs and lows of a sales-driven culture. From burnout to breakthrough, this honest chat explores dealership culture, leadership styles, and how one month in Europe completely reshaped Jeremy’s outlook on success and work-life balance. Packed with insights for anyone in sales, automotive finance, or business development, it’s a reminder that resilience, relationships, and self-awareness are key to long-term success.

  7. 11

    Gia Le: From Top 1% in Automotive Sales to Global Agency Founder

    In this episode of Autosure Presents, Kerri Mungar sits down with Gia Le, a name once synonymous with top-tier performance in the Western Australian automotive industry. Gia shares her remarkable journey from an award-winning Business Manager at AHG to the founder of a thriving international digital agency, Elite Digital Campaigns, now run from Berlin. This isn't just a success story; it's a strategic playbook. Gia unpacks the disciplined, process-driven mindset that saw her dominate the sales floor, using metrics and consistency to achieve her goals. She gets candid about navigating purpose-driven burnout, the strategic 12-month exit plan she executed to leave a stable, high-income career, and the pivot that led her to build a successful lead generation agency from the ground up. This conversation is packed with practical advice for ambitious sales professionals, dealership managers, and aspiring entrepreneurs looking to translate their skills into scalable success. This episode is a playbook on the data-driven discipline required to become a top 1% sales performer and how to leverage 'hustle culture' strategically through different career seasons. Gia shares her framework for exiting a high-income role without the financial fallout, the strategy for translating dealership skills into a scalable international business, and why today's informed buyer requires a 'closer', not just a salesperson.  

  8. 10

    Michael Thomas: Building a multi-million dollar car wholesale business

    On this episode of Autosure Presents, I explore the journey from Sydney’s auto auctions to running a thriving wholesale and retail car business across Australia. You’ll hear insider strategies on spotting profitable cars, building dealer networks, and handling the risks of wholesaling. The conversation also covers the used car market, east vs. west coast pricing, and the impact of interest rates, real estate, and EV adoption on dealerships today. We also dive into mentorship, resilience, and the sacrifices needed to succeed, with practical advice for anyone starting out in the automotive industry. If you’re in car sales, dealerships, or just curious about how Australia’s car market really works, this episode delivers raw stories and strategies you won’t hear anywhere else. 🎧 Listen now on Spotify, Apple Podcasts & all major platforms.

  9. 9

    Brianna Collins: Starting Fresh in the Automotive Industry

    In this inspiring episode of AutoSure Presents, host Kerri Mungar sits down with Brianna Collins, a trainee Aftercare Consultant at AutoSure WA, to share what it’s really like starting a new career in the automotive industry. With only three months in the role, Brianna brings a fresh perspective to the world of aftercare sales, customer service, and automotive protection products like paint protection, window tinting, and vehicle warranties. She opens up about the challenges of learning a completely new industry, building confidence in sales, overcoming customer objections, and discovering the value of products through real customer stories. Whether you’re new to car sales, curious about aftercare consulting, or just love hearing authentic career journeys, this episode offers valuable insights, practical tips, and plenty of laughs as Kerri and Brianna discuss: How to transition into the automotive industry with no prior experience Building product knowledge and sales confidence The importance of listening, rapport-building, and customer trust Real-life examples of how aftercare products protect and add value to vehicles Navigating rejection and turning a "no" into a "yes" 👉 Follow AutoSure WA on Instagram: instagram.com/autosurewa

  10. 8

    Morgan Haase: Loyalty, Leadership, Legacy & Inside the Car Industry

    Autosure Presents, a podcast celebrating the individuals shaping WA’s automotive industry. In this high-octane episode, we sit down with Morgan Haase, Head of Procurement at Perth City Prestige and Director of Has Gold Car Sold. From selling Holdens at 17 to building satellite dealerships and managing multimillion-dollar procurement operations, Morgan shares the lessons, leadership challenges, and sales strategies that have defined his 22-year journey in the motor trade. We dive into: How Morgan became one of Lexus Australia's youngest sales execs His top lessons on customer loyalty and leadership culture Behind the scenes of vehicle procurement in today’s market Building trust in wholesale and consignment car sales The evolution of car sales from dealership strips to digital marketplaces Whether you're in car sales, dealership management, or curious about the future of buying and selling cars in Australia, this episode is packed with industry insights and honest truths. This episode is proudly sponsored by Perth City Prestige Group – home to Subaru, Citroën, Peugeot, Skoda, Deepal & Joylong. If you're buying, selling, financing, or servicing a vehicle, visit the team that brings the prestige back to Perth. 👉 Follow AutoSure WA on Instagram: instagram.com/autosurewa 👉 Follow the podcast on Spotify to never miss an episode: Listen on Spotify  

  11. 7

    Chris Kiosses: Lessons From a Life in Sales, IT, and the Car Industry

    In this episode, Kerri sits down with Chris Kiosses, State Manager at Integrity Warranties, who shares stories from decades across IT, car sales, and the evolving world of warranties. From learning sales on a commission-only computer shop floor to understanding why being curious is more powerful than being a “salesperson,” Chris breaks down the shifts he’s seen in dealership culture, customer expectations, and why building trust is the real currency in the car industry. They discuss the real role of warranties, the importance of training, and how AI is set to complement, not replace, human connection in sales. Chris’s passion for empowering others shines as he shares practical tips for anyone in sales as well as a reminder that success comes from helping others and embracing change. Whether you’re in automotive, sales, or love hearing stories of people who genuinely care about what they do, this episode is for you. 👉 Follow AutoSure WA on Instagram: instagram.com/autosurewa 👉 Follow the podcast on Spotify to never miss an episode: Listen on Spotify

  12. 6

    Annie Robinson - From Car Sales to Closing Deals in Real Estate

    In this episode of Autosure Presents, Kerri sits down with Annie Robinson — a former automotive sales powerhouse turned successful Perth real estate agent. Annie shares her journey from starting as a 19-year-old service receptionist to rising through the ranks as a fleet manager in a male-dominated industry, before making the bold leap into real estate after becoming a mum. They discuss: What it's really like to be a young woman in the automotive world The skills that translate from selling cars to selling homes The mindset shift from short-term sales cycles to long-term personal branding Real talk about resilience, rejection, and reinventing your career Whether you're in automotive, real estate, or simply looking to pivot careers, Annie’s story is filled with insights on growth, grit, and grabbing opportunities.

  13. 5

    Otto Weinbrecht: Apprentice Mechanic to Managing Director

    Otto Weinbrecht is a seasoned automotive professional with a remarkable journey that began at just 15 years old as an apprentice mechanic. Now the Managing Director of Delphi Distributors, Vehicle Solar Australia, and Clear Renew, Otto has dedicated his career to driving innovation and sustainability in the automotive sector. In this episode, Otto shares insights on a range of topics, including the improvement of technology in the automotive industry and the challenges of leading multiple businesses in a rapidly evolving market. He also reflects on his career progression, from turning wrenches to leading companies at the forefront of the industry, and the importance of embracing change to stay ahead. Join us for an insightful conversation with Otto Weinbrecht, where we explore the evolution of the automotive landscape through the lens of a hands-on leader.

  14. 4

    Chloe James: Women in Car Sales - Conquering a Male-Dominated Industry

    Chloe James is an emerging leader in the Australian automotive industry, currently serving as the New Car Manager at Rockingham Volkswagen. Beginning her career at just 19 as a Service Advisor, Chloe quickly transitioned into sales and has since risen through the ranks with determination and drive. Though she briefly stepped away from the industry to explore a role in recruitment, her passion for automotive brought her back stronger than ever. In this episode, Chloe shares her journey through the fast-paced world of car sales, reflecting on valuable lessons learned along the way. She discusses the challenges of navigating a male-dominated industry, the importance of self-care in high-pressure roles, and the evolving landscape of car buying—from call centres to online platforms. Join us for an inspiring conversation with Chloe James, as she opens up about her career, the importance of resilience, and what it takes to succeed in today’s automotive world.

  15. 3

    John Nossiter: What 42 Years in the Car Business Taught Me

    John Nossiter is a seasoned automotive professional with over 42 years of experience in the motor industry, having progressed from a Trainee Sales Consultant to his current role as Dealer Principal at Perth City Prestige Group. He oversees multiple franchises, including Perth City Subaru, Peugeot, Skoda, and the recently introduced Deepal electric vehicles.  In this episode, John shares insights on various topics, including the resilience of the car industry during COVID-19, the impact of Chinese automotive brands in Australia, and the importance of work-life balance. He also discusses the evolution of technology in the industry and the significance of staff diversity in achieving success.​ Join us for an engaging conversation with John Nossiter, where we delve into the challenges and triumphs of the automotive world through the lens of a dedicated industry veteran.

  16. 2

    Cam Hall: "Car Sales HACKS! Sell Yourself, Not Just the Car!"

    Cam Hall shares his unplanned entry into the industry 17 years ago, initially aiming for psychiatry but landing in car sales through contacts. He discusses his early career, the initial scepticism from family, and highlights the significant evolution from newspaper ads to internet sales. Follow us: https://www.instagram.com/autosurewa/

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ABOUT THIS SHOW

AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.

HOSTED BY

kerri8

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