PODCAST · technology
Behind The Product
by SEP
Behind The Product takes a behind-the-scenes look at how software products are made. From the people who innovate, to the makers who use their craft, each influencing products in different ways. We will put the spotlight on the practices that guide decision-makers to solve some of the toughest challenges and the people who make it happen. For more information visit www.sep.com/podcast.
Episodes
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Inside SEP: What a Real Data Strategy Looks Like in Software Development
SEP has been building software products for over 30 years, but data as a dedicated practice is newer. In this episode, Zac Darnell sits down with SEP's Director of Data, Jason LaJeunesse, and Solution Architect Jason Dossett to unpack how SEP thinks about data: what it is, why it matters now more...
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Unlocking Data Potential: Insights from The Purdue Data Mine
In this episode, host Zac Darnell and co-host Raman Ohri sit down with The Purdue Data Mine's, Executive Director, Mark Daniel Ward and COO, Katie Sanders. Mark and Katie walk us through how they’ve built a program where students from every major, not just data science, tackle real data problems...
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Navigating Data Governance: Insights from Rolls-Royce’s Karen Hyman
In this episode of Behind the Product, host Zac Darnell and co-host Raman Ohri sit down with Karen Hyman, VP of Data Governance at Rolls-Royce. Karen shares her journey from software engineer to leading data governance across a highly regulated, global enterprise and what it really means to…
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Sentry: Indragie Karunaratne
In this episode of Behind the Product, host Zac Darnell and co-host Lauren Lecoffre sit down with Sentry's Director of Engineering, Indragie Karunaratne. He shares how Sentry transformed from error monitoring into a multi-product observability platform. We discuss the hard-won lessons of product...
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Human-First AI: Lessons from Angie Carel
In this episode of Behind the Product, host Zac Darnell and co-host Raman Ohri sit down with AI strategist Angie Carel for a refreshingly candid conversation about the human side of AI adoption. From why skipping AI literacy is a guaranteed misstep, to how “corporate recess” can spark innovation....
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Kraftful: Yana Welinder
In this episode of Behind the Product, Zac Darnell is joined by Yana Welinder, co-founder and CEO of Kraftful, an AI-powered toolkit for product teams. Together they explore how AI is transforming product management—from turning user feedback into actionable insights to evolving the very role of...
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Inside SEP: Favorites from 2024
We thought it would be fun to share some of our favorite 'things' from 2024 as a way to reflect on the year and share things we've been learning. Pod regular Chris Shinkle and host Zac Darnell share our favorite products, thought-leaders, habits, and advice from 2024. We'd love to hear from you!...
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Satya Ganni: User-Centric Success
In this episode of Behind the Product, host Zac Darnell talks with Satya Ganni, CEO of Userflow and Beamer, about the evolving landscape of user-centric product design and its implications for product management. Key Points from this episode: User-Centric Product Experience: Satya emphasizes the...
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IEDC: Ryan Locke & Natasha Jensen-Matta
In this episode of "Behind the Product," we sit down with Ryan Locke and Natasha Jensen-Matta from the Indiana Economic Development Corporation (IEDC) to explore how this unique quasi-government organization is driving economic growth in Indiana. From supporting early-stage startups to attracting...
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FORUM Credit Union: Pioneering Online Banking
We welcomed CEO, Doug True and CTO, Cameron Piercefield with FORUM Credit Union. FORUM has a long history of embracing technology to better serve its members, from being an early online banking pioneer to developing in-house software solutions. Their member-centric approach and cooperative...
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Inside SEP: Product Strategy and Innovation
In this episode, our guests are Chris Shinkle and Mike Cronin from SEP to discuss how the company approaches product strategy engagements with clients. They explain SEP's philosophy of clarifying the problem, defining a guiding policy, and outlining coherent actions - going beyond just creating a...
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Positioning with April Dunford
In this episode, we sit down with April Dunford, founder of Ambient Strategy and author of the books "Sales Pitch" and "Obviously Awesome". She is most known for her expertise in market positioning, having personally launched 16 products and influenced many others. Our conversation covers several...
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Inside SEP: Demystifying Design
In this episode, Zac and Noelle Webster-Milam delve into the world of design, aiming to demystify its complexities and shed light on its significance in building great products. Noelle shares her thoughts on how design brings value to software product development as a key team member, alongside...
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Oji & Ezinne Udezue: Customer Listening – The Shift from Projects to Enduring Products
This episode features a dynamic conversation with Oji and Ezinne Udezue, both Chief Product Officers at Typeform and WP Engine, respectively. The Udezue’s draw from their extensive experience as product leaders to discuss the concept of customer listening and its role in full stack product...
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Inside SEP: 3 Considerations for Cloud
SEP's Director of Engineering, Jon Fuller, explains his starting points for helping customers make intentional choices before they build applications in cloud environments. Whether you're building a brand new application or need to migrate from something deployed on-prem, these areas will help…
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Josh Haines: Finding Success with Digital Transformation
This episode’s guest is Josh Haines, he is the Global DevSecOps Capability Manager & Software Factory Founder at Rolls-Royce. In this episode Josh shares his journey over the past few years focusing on Digital Transformation within the Defense organization at Rolls-Royce. His mission has been to...
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Christine Itwaru: AI in Product Management
Our guest is Christine Itwaru, she is the head of Product at Vitality.io. Christine recently gave a talk at Industry: A Product Conference on utilizing AI in the Product Management Lifecycle and we dove into this subject a little deeper. Our conversation took a few turns into: Considerations of…
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Jeron Peoples: Strategy and the Indy Tech Ecosystem
Our guest is Jeron Peoples, he’s responsible for strategy at ARI and Sports Tech HQ. Wearing multiple hats within two organizations is fun and challenging. Our conversation focused on a few areas: Context setting on what ARI and Sports Tech HQ are and where they focus A deep dive on the Indy Tech...
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Inside SEP: Executive Order on AI
A new format for Behind The Product, this episode features Jordan Thayer and Raman Ohri with SEP. Jordan is the AI Practice Lead at SEP, with a PhD in artificial intelligence. Raman is SEP’s CEO and has been at SEP for over 30 years. We asked each of them to share their perspective on the recent...
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Being Your Best Self With Cloverleaf
Our guest is Kirsten Moorfield, she’s the cofounder and COO at Cloverleaf. We got to hear Kirsten on a panel at a conference here in Indy and really resonated with a lot of what she shared. Our conversation went a few directions but a few things stood out to us. How Kirsten made a massive pivot…
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Holder: Web3 for Marketers
In this episode, Drew Beechler from Holder shares why he wanted to build a Web3 tech company in the marketing space. He left us with some new insights and thoughts on preconceived notions of Web3 anonymity. Whether you’re a blockchain expert or new to the space, Drew had interesting thoughts on…
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A SHIELD for Serving First Responders
In this episode, Jim Sorgi and David Smith from ProTeam Tactical share why ProTeam came to be and their mission of serving First Responders with the best mental health app. They take us through their journey to tackle the behavioral health aspects of the job for First Responders by applying...
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Courtney Cantor Soice & Ben Cleland
In this episode, Courtney Cantor Soice and Ben Cleland from Hamilton share insights from the world of event marketing. Join us to learn how Hamilton adapts ideas from diverse industries, tackles challenges, and responds to change. Courtney and Ben share how they balance ambitious visions with...
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Best of the Podcast Episode Highlights
To celebrate three years of the Behind the Product podcast, we're revisiting the top three episodes from the past year. Lindsay Boccardo - Episode 26 Speaker, trainer, and coach Lindsay Boccardo shares how we can navigate generational divides and bridge the gap between a variety of perspectives....
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Ilya Rekhter
Ilya Rekhter shares his journey and the story behind Megawatt, a sustainable bitcoin mining company. We learn about what Megawatt offers and how it fills a need in the market. Ilya shares stories of what he's experienced and what has been surprising over the past couple of years. He also sheds...
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Surya Oruganti
Cloud expert Surya Oruganti joins the show to share about Argonaut, a DevOps platform that simplifies cloud infrastructure and app deployments. In this conversation, Surya discusses the challenges teams face with their cloud infrastructure and explains how Argonaut empowers organizations to…
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Luna Lu
Roads are a critical piece of modern infrastructure, but the technology we rely on to maintain and build them is nearly two centuries old. Enter Luna Lu, Founder and CEO of Wavelogix and Acting Head of Civil Engineering at Purdue University. In this conversation, she shares how her team is using...
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Brendan Wovchko
Digital transformations can be a distraction from serving your customers well. Brendan Wovchko, CTO at Ramsey Solutions, joins us to share how he leads with simplicity while leveraging tools like Opportunity Solution Trees to optimize customer outcomes. He shares common problems he sees in…
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Moving from Strategy To Delivery
Do you have a great idea but no clue how to turn it into a reality? In this conversation, Andy Chen and Chris Shinkle share how to: Develop a product-centric approach Overcome organizational constraints Create alignment and facilitate better decision making Move from rigid plan to organizational...
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Panel: Recruiting Market
In today's volatile labor market, it feels like we're constantly flip-flopping from "everything's great," to "everybody panic." At least, that's how our guest Mike Seidle, Co-Founder at PivotCX, summarized the situation. Wes Winham, CEO and Founder at Woven, and Raman Ohri, CEO and President at...
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Christian Idiodi
Christian Idiodi, Partner at Silicon Valley Product Group, has worked on 205 products throughout his career and has learned a thing or two about modern product management. He joins us to share how he equips product leaders and gives them a framework for leading within their organizations.…
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Inside SEP: Sales
We're doing something a little different for this episode - giving you a peek behind the scenes at SEP. We asked three of our peers at SEP (SEPeers, if you will) to share their perspectives on how we approach sales at SEP. Spoiler alert: we're a little non-traditional! Mike Mumau, VP of Customer...
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Tracey Kantrud & Katelyn Renner
Transitioning from a decades-old manual processes to a modern, digital process is no small feat, but that's the job Tracey Kantrud and Katelyn Renner, Product Managers at FBS, are tackling. In this conversation, Tracey and Katelyn explain the way they gradually introduce product changes to...
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Tony Poon
Ego is a product-killer. It's what keeps us from empathizing with users and building the right thing. It doesn't always start from a place of selfish intentions, but if we don't keep ourselves in check, we can quickly slip away from creating products that benefit users. Tony Poon, Chief Product...
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Bob Moesta
Innovation is a skill you can learn, according to author, speaker, and thought leader Bob Moesta. Bob joins the show to share some of the tools, philosophies, and practices he's developed by working on 3,500 products throughout his career. He emphasizes the impact of his many mentors, the…
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Agile2022: Josh Kerievsky
We recently attended the Agile2022 conference put on by the Agile Alliance and wanted to share our conversations with a few of the speakers and attendees. This episode is a conversation with Josh Kerviesky, a long-time Agile practitioner and speaker, and Chris Shinkle, SEP’s Director of…
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Agile2022: Dan Vacanti
We recently attended the Agile2022 conference put on by the Agile Alliance and wanted to share our conversations with a few of the speakers and attendees. This episode is a conversation with Dan Vacanti, an author and speaker in the product development world, and Chris Shinkle, SEP’s Director of...
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Mike Seidle
It's no secret that recruiting, especially in today's market, is tough. But Mike Seidle, Co-Founder and CTO of Indianapolis-based company PivotCX, believes that only 10% of recruiting is about finding people, and the other 90% is about screening. In this episode, Mike shares how his team combines...
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Lindsay Boccardo
The tension we feel between generations is much deeper than Millennials versus Gen Z or Gen X versus Boomers. The difference between us actually boils down to developmental psychology. Speaker, trainer, and coach Lindsay Boccardo joins the show to shed light on the causes of generational divides...
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Abhishek Nayak: Chasing Simplicity
With multiple successful startups under his belt, Abhishek Nayak has learned a lot about finding product/market fit, defining a niche, and, most importantly, simplicity. He is the Co-Founder and CEO of Appsmith, an open source project that helps organizations build and maintain custom internal...
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Dawn Lively: Boomerang Employees
We've got Dawn x2 on this episode! Dawn Lively, CEO of FullStack PEO, joins the show as our guest and Dawn Bunting, Director of HR at SEP, joins us as a co-host. Both Dawns share their perspectives on the challenges employees are facing today, how to best care for them, and how companies are...
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Best of the Podcast Sampler
We're giving you a sampling of several of our favorite snippets from our last 20+ shows. Think of it like a flight of drinks, giving you a taste of several flavors, but in podcast form. Host Zac Darnell and Guest Host David Mathew share four excerpts from the podcast so far. If any of the clips...
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SEP Talks: Jeff Patton
We all know what a product is. We buy and use them all the time. But, what does it mean where you work? Why is there so much resistance to creating great products where you work? Jeff's talk focuses on how to recognize the mindset that gets in the way of effective product design and development.…
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Marty Draper: Being Human
Marty Draper, COO of Vibenomics, joins us to dive into the concept of being human first at work. Marty has been a leader in technology at different companies and has great insights on how things have changed over time, hopefully for the better. No one is perfect, but Marty has found that if you...
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SEP: A Peek Behind Our Walls
We're doing something a little different for this episode - giving you a peek behind the scenes at SEP. We asked three of our peers at SEP (SEPeers, if you will) to share their perspectives on how we work: Jon Fuller, Director of Software Engineering Giuliana Taylor, Senior Software Engineer…
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Partnering For Good
Tim Lancaster of Indigo BioAutomation and Mark Perkins of The Binding Site join us to share how they're bringing artificial intelligence and mass spectrometry together to make significant improvements in the world of multiple myeloma. Mark's team saw a massive opportunity to improve multiple...
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Rik Sansone: Delta Faucet
UX is critical to creating usable, enjoyable products, but not everyone is aware of it or convinced of UX's value. Rik Sansone, User Experience & Designer - CW at Delta Faucet, joins us to share how he's been a UX evangelist throughout his career. We discuss how to handle conflicts of interest...
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Adam Patarino: Casted
Whether you're a crime show binger or more of an inspirational pep talk listener, you've probably listened to your fair share of podcasts. While the medium started primarily in the entertainment and education space, it's made its way into the B2B world - and it's thriving. Adam Patarino…
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Chris Keaney: Vibenomics
Anyone who's built a product or company knows that growth requires making hard decisions. Chris Keaney of Vibenomics joins us to share how his team has navigated tough choices as they evolve. While the specifics are context-dependent, Chris is sure about his overarching strategy: you have to stay...
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Diana Nolting
Some people fall into product management, but other people have to work their way into it. Diana Nolting, VP of Product at SkuVault, joins us for this episode to share what she's learned from fighting her way into product management. Diana began her career in journalism, giving her a unique...
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ABOUT THIS SHOW
Behind The Product takes a behind-the-scenes look at how software products are made. From the people who innovate, to the makers who use their craft, each influencing products in different ways. We will put the spotlight on the practices that guide decision-makers to solve some of the toughest challenges and the people who make it happen. For more information visit www.sep.com/podcast.
HOSTED BY
SEP
CATEGORIES
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Frequently Asked Questions
How many episodes does Behind The Product have?
Behind The Product currently has 64 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Behind The Product about?
Behind The Product takes a behind-the-scenes look at how software products are made. From the people who innovate, to the makers who use their craft, each influencing products in different ways. We will put the spotlight on the practices that guide decision-makers to solve some of the toughest...
How often does Behind The Product release new episodes?
Behind The Product has 64 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Behind The Product?
You can listen to Behind The Product on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Behind The Product?
Behind The Product is created and hosted by SEP.
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