PODCAST · business
Better Value; Better Business
by Alexandra Stacey
Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back. Instead of becoming efficient at the wrong things, let's prioritize doing the right things right the first time. This podcast explores how to maximize value in customer, employee, and stakeholder experiences. Gain insights into different scenarios and apply them to purchasing, sales, recruitment, team-building, customer retention, and audience perception management. Join us as we share strategies for making the right choices and improving your business. Discover the secrets to better value and how they can transform your organization. Tune in to "Better Value; Better Business" and unlock success in less time. Hosted on Acast. See <a style='color:grey;' tar
Episodes
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Conformity, the Past, the Future and AI
This week on the show, Alex is looking at healthy practices and behaviours an organisation can adopt at societal level to function at a high standard. Alex has recently completed a study on the effects of home working during lockdown and has done further research into the evolution of…
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Remote Working
This week Alex is joined by guest Ellie Gill. After a recent post on LinkedIn around the advantages of remote working, Alex and Ellie started a conversation about the disadvantages. In this interview the ladies discuss the downside of remote working, from not being involved in the company culture...
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Exploring the Shift to Experience-Based Value in Business
In this episode of the Better Value, Better Business podcast, Alex explores the changing landscape of products and services in the digital age. Drawing inspiration from books, articles, and a Forbes magazine article, Alex discusses how the traditional value chain model is being disrupted by...
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Harnessing Social Norms For Business Success
This week on the podcast host Alex Stacey is looking at Social Norms. What are social norms and why do we adhere to them? How have they changed over time? What happens if you go against them and how can businesses capitalise on and modify them to add better value to their services and for their...
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How Time Affects Our Productivity And Energy - with Mark Kreling
This week Alex is looking at time and how this is affected by our daily rhythms and energy levels. Joining Alex is Mark Kreling Director of Fenland District Brokers Ltd. When Mark launched a new insurance product he noticed some unusual patterns in the times that customers were engaging online.…
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Shifting Timelines: How Customer Perceptions of Time Shape Modern Business
This week on the show Alex is joined by Sarah Evans-Howe. Sarah is a lecturer at the University of Buckingham business school and recently produced a PHD on customer perceptions of temporality. In this interview Sarah and Alex explore the perception of time and the effects it has on customer...
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Time
This week on the show Alex talks about the most valuable commodity, time. Looking at different definitions of time, how we perceive time, how consumers perceive time and how we value time in comparison to other commodities, Alex helps you to understand the importance of time and how you can...
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Value Destruction
In this episode of the Better Value Better Business podcast, host Alex Stacey is taking a look at value creation through the lens of value destruction. There are many ways a consumer and a business can destroy value in products and services and this can, in turn, have catastrophic effects in the...
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Unlocking Customer Satisfaction: The Role of Frontline Employees with Emily Potts
Alex is joined by business coach and culture design consultant Emily Potts to discuss how organisations can create customer satisfaction. However, it might not just be achieved by offering a great service or product. Have you ever thought about how the performance of your staff contributes to the...
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From Consumer to Service Provider: Exploring the Dynamic Relationship in the Digital Age
This week Alex looks at what organisations should aim to do to make sure their customers have a positive experience. However, as all customer experiences are unique to the individual and rest on a number of personal, external factors, is it even possible for a company to deliver a positive...
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Perception and Feedback: Understanding the Influence on Customer Experiences
This week Alex looks at the customer experience and how you, as an organisation, can manage it. What makes customers experience services the way they do? What factors influence their evaluation of a service? And, what tools and skills can you employ to manage their experience and make sure your...
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Simplifying Consumer Choice: Strategies for Making Positive Decisions
Your customers are bombarded with choice, not just by the number of products they are exposed to, but within your individual product. How do you help them make positive choices? How can you remove any negative perceptions they have about your product? And why do they make the decisions they do?...
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The Paradox of Choice: Finding the Balance for Customer Value
This week Alex talks about the customer journey and the problem of choice. How many touch points do you think your customers go through when they engage with your product or service? What emotions do they feel throughout this journey? What influences their decision making process? Can too many...
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Building Strong Brands: Enhancing Value in the Customer Experience
This week Alex dives into the topic of branding. What is branding? How can you use it to add value to your organisation and the experience of your customers? What are some of the reasons behind creating a strong brand and why do we react to certain brands in certain ways? For all this and more,...
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The Hidden Influencer: Exploring Affective Responses for Value Creation
This week Alex looks at affective emotional responses. Have you ever wondered why you react a certain way to certain stimuli and how this reaction is always instant and feels out of our control? Alex takes us behind the science of this thinking and how you can understand and utilise it to create...
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Effort and Perception: Understanding How Our Thinking Shapes Value
This week Alex gets into the topic of cognition. She will look at how we can save energy and effort, the associative mind, priming, anchoring, classification and ego depletion. And how you can use these tools to add value to your business and life. KEY TAKEAWAYS There are two types of value....
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From Perception to Profit: Harnessing the Power of Value
Host Alex Stacey welcomes you to this first episode of the Better Value, Better Business podcast. Alex graduated from the University of Buckingham’s Business School as a mature student where she wrote her dissertation on how value is experienced. This podcast explores value, it will cover how…
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ABOUT THIS SHOW
Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back.
Instead of becoming efficient at the wrong things, let's prioritize doing the right things right the first time. This podcast explores how to maximize value in customer, employee, and stakeholder experiences. Gain insights into different scenarios and apply them to purchasing, sales, recruitment, team-building, customer retention, and audience perception management.
Join us as we share strategies for making the right choices and improving your business. Discover the secrets to better value and how they can transform your organization. Tune in to "Better Value; Better Business" and unlock success in less time.
Hosted on Acast. See <a style='color:grey;' tar
HOSTED BY
Alexandra Stacey
CATEGORIES
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Frequently Asked Questions
How many episodes does Better Value; Better Business have?
Better Value; Better Business currently has 18 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Better Value; Better Business about?
Welcome to "Better Value; Better Business," the podcast that helps you optimize value across your organization. In today's fast-paced world, businesses must deliver quickly, but so can their competitors. We risk going down the wrong path without a way to turn back. Instead of becoming efficient at...
How often does Better Value; Better Business release new episodes?
Better Value; Better Business has 18 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Better Value; Better Business?
You can listen to Better Value; Better Business on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Better Value; Better Business?
Better Value; Better Business is created and hosted by Alexandra Stacey.
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