PODCAST · business
Boiled Down
by Oregon Restaurant & Lodging Association
Join Oregon Restaurant & Lodging Association at the table for conversations relating to Oregon’s restaurant and lodging industry. Host Greg Astley, ORLA’s Director of Government Affairs, speaks with industry leaders, policymakers, and business experts about challenges, opportunities, and successes in the world of Oregon hospitality.
Episodes
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46. How to Create a Strong Company Culture (Part 2)
In this second episode of a 2-part podcast series focusing on building strong company cultures, Ken Henson, owner/consultant with Refettorio Consulting, talks about the behaviors that exemplify success in pursuing a great company culture. He also explains what business owners and operators should...
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45. ’We Have Your Back!’ How to Create a Strong Company Culture
Amid a business environment of extremely high employee turnover, skyrocketing inflation, and other issues impacting hospitality businesses, many companies have found a way to thrive by practicing a company culture that truly values and listens to its employees. In this first episode of a 2-part...
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44. A Miniature Horse Walks into a Bar... (repost)
No, this is not the start of a joke. Hospitality industry members have been experiencing more situations with customers walking into restaurants and hotels with 'questionable' service animals. Unfortunately, their actions could distract legitimate working dogs and hurt their reputation. We've...
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Bonus: What’s Cookin’? Celebrity Chefs to Bring Big Flavor to the Cooking Stage
In this bonus podcast of Boiled Down, we have the opportunity to talk with two celebrity chefs who will be headlining the Northwest Food Show on June 26-27, 2022, in Portland, Oregon. Sponsored by Harbor Foodservice and fueled by NW Natural, the Cooking Stage hosts a line-up of award-winning…
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43. Boiled Down: A Conversation with AHLA’s Chip Rogers
In the latest Boiled Down podcast, we have a conversation with one of the hospitality industry’s ‘most influential' leaders, Chip Rogers, President & CEO of the American Hotel & Lodging Association (AHLA). Our host and ORLA Director of Government Affairs, Greg Astley, talks with Chip about the...
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42. Restaurants’ Wish List: RRF, ERC, and Labor!
In the latest Boiled Down podcast, ORLA speaks with our advocacy colleagues at the National Restaurant Association to discuss the federal advocacy landscape for the restaurant industry. From replenishing the RRF to reinstating the ERTC, things are getting more difficult to move along given a...
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41. Employee Retention Credit: How to Get the Money You May Be Owed
Did you know the Employee Retention Credit (ERC) can have a huge impact and potentially result in thousands, even tens of thousands, of dollars back into your business? Eligible businesses qualify for up to $26,000 per employee—but less than 25% of businesses have filed for their ERC funds. We…
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40. Supporting Diversified Energy Systems
From breweries to hotels, and caterers to small cafes, the hospitality industry depends on natural gas as an energy source. With recent news of natural gas bans around the country and now in Oregon, it’s important for policymakers to understand how a potential ban on natural gas would impact an...
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39. Kindness in the Workplace
The workplace has been chaotic with a multitude of factors impacting our work environment. How can leading with kindness make a difference in our organization? Justin Freeman, owner/CEO of Bagel Sphere shares how teams, customers and industry partners are all in need of kind and effective…
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38. Misconceptions, Eligibility and Best Practices Applying for the ERTC
Think you’re not qualified for the Employee Retention Tax Credit (ERTC) or not taking advantage of it yet? ORLA held a successful webinar recently on the subject and discussed some of the misconceptions about eligibility and how this tax credit could provide significant savings for our industry...
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37. Legislative Session Won’t Further Damage Oregon Hospitality
In a year like no other, we look at how the 2021 Legislative Session will affect Oregon’s hospitality industry. Our guest and Contract Lobbyist, Bill Perry of Balance Point Strategies delves into the changes to the legislative format during the pandemic and how that has altered the exchange of...
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36. Bonus Episode: State of the Oregon Hospitality Industry
In this bonus episode, ORLA President & CEO Jason Brandt, along with host and Director of Government Affairs Greg Astley, walk through some of the many successes and challenges we’ve had this past year. They take a little deeper dive into some of the current issues, what led us to this point and...
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35. Integrating New Workplace Standards
Together with SAIF Corporation experts, we try to highlight and clarify some of the new guidance Oregon’s hospitality professionals are putting into place. Hear some real-life examples of how organizations are putting procedures in place and some of the challenges in implementing the new rules....
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32. Employment Laws & COVID Considerations
A business owner’s potential liability with regard to employment practices in the workplace has been one of the most challenging exposures they have and will continue to face, including an aging workforce, #MeToo, increased wage and hour enforcement, and continuously expanding state employment...
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31. Unpacking Tourism Promotion
Discover all the work Travel Oregon does to grow our state economy by promoting tourism. In this episode, Teresa O'Neill and Carole Astley of Travel Oregon walk us through the many programs and events offered by the Tourism Commission, including the Oregon Governor's Conference on Tourism and the...
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30. Preparing for the Worst
"Hospitality begins with safety," so this episode we're talking emergency preparedness. Althea Rizzo joins us from the Office of Emergency Management to help us boil down what businesses can do to prepare for a disaster. Learn more about how communities will respond, who is most vulnerable and…
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29. Scary Stories (and how the SBA helps small businesses)
Hear cautionary tales of the industry and how the Oregon Secretary of State's Office of Small Business Assistance can help. Discover how this resource team has helped other Oregon businesses, including those starting, growing or winding down a business. Learn what to do if you believe you've been...
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28. Word on The Street
ORLA's Greg, Nicole and Steve boil down some of the industry chatter around the state, what's happening where, and the overall trends impacting Oregon's hospitality industry. From an industry-insider perspective, they touch on Portland protests and the City's counter measures, why brewpubs are...
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27. Liquor Liters, CBD Consumables, and Cage-free Chickens
We've got the OLCC's Executive Director and Deputy Director in the house answering all our alcohol and marijuana-related industry questions. Our conversation boils down what the License Fee increases mean and how they will help fund automation and software upgrades in the future. You'll also hear...
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26. Grassroots Advocacy
Lindsey Miller, National Restaurant Association grassroots advocacy manager and Nicole Peterson, ORLA government affairs coordinator talk about the Portland Kitchen Cabinet, a civic engagement program committed to growing and preserving opportunity in the local restaurant industry. We discuss the...
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25. Turning Micro-Disappointments into Macro-Delights
Every interaction a guest has with your brand has a direct affect on your company's reputation, your customer's subconscious decision-making, and your bottom line. Chris Nordyke of Summit Cleaning & Restoration stops by to talk customer experience and how common failure points present…
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24. Keeping Employment Law 'Above Bar'
We keep it candid with employment law professionals Rich Meneghello and Alex Wheatley of Fisher Phillips as we discuss recent must-know developments for employers. Hear a national check-in on Trump's administration and about the new version of the overtime rule under U.S. Secretary of Labor,...
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23. The Future Workforce
In this episode, hear about Oregon ProStart–a Career and Technical Education program, it's capstone event ORLAEF ProStart Invitational, and Willamette High School team's upcoming trip to Nationals. Sysco Portland is an important partner to our industry, not only as title sponsor of the event but...
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22. Bonus Episode: Northwest Food Show
'It's what's cookin' was the theme of the 2019 Northwest Food Show and there's still lots of buzz around the event! Featured presenters from the show stage stop by the podcast–hear from world-renowned Chef Marcus Samuelsson and local legend Chef Beau Carr of RingSide Steakhouse. You'll also learn...
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Remembering A Spirited Storyteller
Back in 2017, Oregon’s Secretary of State Dennis Richardson graciously appeared on ORLA’s Boiled Down podcast to talk about the many responsibilities of the office, his goals and vision for Oregon. He also agreed to read Green Eggs and Ham in celebration of Dr. Seuss Day. ORLA is sharing this...
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21. BUCKLE UP! Session Has Begun
ORLA's contract lobbyist and director of government affairs discuss what's ahead this legislative session. We get into everything from the dynamics of the Capitol to whether or not the "kicker" will be kicked. Other hospitality concerns this year include the possibility of the DUII threshold to…
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20. A Healthy Way to Recruit and Retain
As we move toward 2019, healthcare options and requirements continue to vex employers. In this episode, we revisit some of the basics of what is required and what offerings are available under the ORLA Health Solutions umbrella of options. These levels of coverage provide options for every ORLA...
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19. Stolen Secret Sauce?!
Cease and desist letters can serve as a warning ahead of full scale litigation, however there are some possible resolutions before ending up in court. Alicia Bell and Carla Quisenberry of Miller Nash Graham & Dunn LLP walk us through deciphering demand letters, how to avoid them, and your options...
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18. Clue: Incidents and Accidents. Question: What Do Paul Simon and SAIF Corporation Have in Common?
Our friends at SAIF share some very relatable stories regarding safety in hospitality. And with years of experience, comes valuable tips and strategies for owner/operators and management teams. Also hear how members are saving 10% with ORLA's Workers’ Compensation Group program through SAIF....
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17. Sexual Harassment Prevention
In a wave of #MeToo revelations, protect your employees and your business by taking a proactive approach to sexual harassment prevention. Hear pragmatic approaches and practical solutions from industry expert Darcey McAllister, who has over 20 years of hands-on HR experience. Learn the difference...
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16: Food Waste Stops With Me
There are currently over 1,200 businesses composting in the Metro area. Hear from an Oregon hotel and a restaurant owner about how diverting food waste from the landfill brings financial gains, changes company culture, and makes business sense. Guests: Alex Bertolucci, Green Business Advisor,...
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15: Northwest Food Show Special Edition
The floor was bustling at the Northwest Food Show, April 22-23 at the Portland Expo Center. Between zesty chef cooking demos and cutting-edge ed seminars, we invited celebrity guests and show participants to give us a taste of what’s going on in their slice of the industry. Listen in for bites on...
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14: Let it Grow, Let it Grow
You may have heard of OregonSaves by now, the state-sponsored retirement savings program, facilitated by employers. If you don't currently offer a retirement plan to employees, listen up! The program is rolling out in phases over the next few years and Joel Metlen, Public Engagement Manager for...
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13: If This Were a Normal Administration
Feel like there's been a firehose flow of regulation changes recently? Rich Meneghello is back after a year, following up on predictions about our hotelier president and his administration's impact on hospitality operations. Get a recap of overtime regulations, pay equity, immigration, and joint...
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12: Translating the Legalese of Pay Equity
Oregon has had a pay equity law on the book for years, so what’s new and unique about the Oregon Equal Pay Act of 2017? Find out what the expansion means for you as an employer, how it impacts your employment forms and hiring processes, and how to take advantage of the law’s unique employer safe...
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11: A Miniature Horse Walks Into a Bar
Business owners, how do you differentiate between purse accessory pup and service animal? What questions can you ask without getting into legal hot water? Can you require a service animal to be crated in a hotel room? With so many uncertainties, it can be a zoo out there! Employment Law Attorney...
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10: FYI: What To Do About ICE
What do you do if an ICE agent shows up at your establishment? Sean Ray of Barran Liebman LLP boils down what employers need to know about Forms I-9 and how to stay out of hot water with U.S Immigration and Customs Enforcement (ICE). We get into employer responsibilities and best practices...
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9: Metro Venues, Job Creation, and the Polar Passage
Metro’s venues draw over 1 million patrons to Portland every year, including the Oregon Zoo, Portland Expo Center, Oregon Convention Center and the Portland5 Centers for the Arts. Scott Cruickshank, General Manager of Metro Visitor Venues, talks about how they drive economic development, a strong...
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8: Tourism: What's a Robot Fish Got to Do With It?
How often do you think about the role your business plays in Oregon’s thriving tourism industry? Todd Davidson, Travel Oregon CEO, joins us to divulge the stats surrounding Oregon’s growing presence on the international map and how you can ensure your business welcomes guests, drives repeat…
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7: Where Have All the Good Employees Gone?
When it comes to hiring and maintaining a quality team, employers in the hospitality industry are channeling their inner 80s pop star and declaring, “I need a hero!” Preferably, a whole staff of them, with strong work ethic and a dose of dedication. Dani Rosendahl from On Deck Sports Bar & Grill...
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6: Oregon ProStart Heads to Nationals
Hear what’s sprouting from Oregon’s culinary student talent in this episode where we sit down with guests from McMinnville High School’s ProStart Program as they prepare to compete in the National ProStart Invitationals. Learn the history of this Career and Technical Education program, supported…
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5: Oregon Secretary of State Dennis Richardson
In a special Boiled Down episode, Oregon's Secretary of State Dennis Richardson joins us to talk about his varying roles and goals in the office. Oregon elections - 3:07 Redistricting commission - 7:15 Nonpartisan office - 12:35 Citizen engagement and inclusion - 15:55 How businesses can help...
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4: State and National Hospitality Issues
Get insights into hospitality industry issues at the national level with perspectives from American Hotel & Lodging Association and National Restaurant Association. Guests, Troy Flanagan and Matt Walker, discuss legislative developments you need to know regarding immigration, healthcare, tax...
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3: ORLA's Legislative Agenda
ORLA’s chief lobbyist sits down with the association’s president and CEO to chat about key issues we’ll be focusing on this legislative session and which bills will have the greatest impact on the hospitality industry. With income equality, restrictive scheduling, tourism investment, and...
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2: The Gratuity Free Restaurant
In face of a higher minimum wage and income disparity between front-of-the-house and back-of-the-house employees, two Portland restaurateurs share how and why they have embraced the gratuity free restaurant model. Scott Dolich and Andy Fortgang discuss the cultural shift for both guests and...
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1: New Administration
How will President-elect Donald Trump change the landscape of the hospitality industry and what can we anticipate with Andrew Puzder as Labor Secretary? Rich Meneghello shares his thoughts on how the new administration may impact the following: Overtime regulation - 10:45 Pay equity - 15:25 OSHA...
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Preview
We bring you a preview of what’s to come in ORLA’s new podcast series, Boiled Down, in which we condense industry issues and intelligence into digestible information for Oregon’s hospitality businesses. Guest: Lori Little, Oregon Restaurant & Lodging Association.
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ABOUT THIS SHOW
Join Oregon Restaurant & Lodging Association at the table for conversations relating to Oregon’s restaurant and lodging industry. Host Greg Astley, ORLA’s Director of Government Affairs, speaks with industry leaders, policymakers, and business experts about challenges, opportunities, and successes in the world of Oregon hospitality.
HOSTED BY
Oregon Restaurant & Lodging Association
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Frequently Asked Questions
How many episodes does Boiled Down have?
Boiled Down currently has 47 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Boiled Down about?
Join Oregon Restaurant & Lodging Association at the table for conversations relating to Oregon’s restaurant and lodging industry. Host Greg Astley, ORLA’s Director of Government Affairs, speaks with industry leaders, policymakers, and business experts about challenges, opportunities, and successes...
How often does Boiled Down release new episodes?
Boiled Down has 47 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Boiled Down?
You can listen to Boiled Down on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Boiled Down?
Boiled Down is created and hosted by Oregon Restaurant & Lodging Association.
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