PODCAST · technology
Boots on the Ground
by John Katsavos
Boots on the Ground: The Tech Life brings you inside the real world of IT—where outdated systems, high-pressure fixes, and unexpected challenges define the day. Hosted by John Katsavos, this show shares raw stories from the field, interviews with industry pros, and practical lessons to help you grow your skills, sharpen your mindset, and thrive in the trenches of modern tech. Perfect for IT pros, aspiring tech workers, and anyone who wants the truth about working in IT.
Episodes
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BOG018 - Thursday July 3, 2026
In this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road. Topics Covered: • Field Service Operations • It Support Challenges • Parts Pickup...
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BOG017 - Tuesday February 17, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG016 - Monday June 29, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG015 - Thursday February 12, 2026
In this episode of Boots on the Ground, John shares a real-world field update from the road, covering the practical realities of IT support, service calls, customer needs, and the daily pressure of staying organized while moving between jobs. Topics Covered: • Field Service Operations • Parts...
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BOG014 - Wednesday February 11, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG013 - Tuesday February 10, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG011 - Thursday February 5, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG010 - Wednesday February 4, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG012 - Monday February 9, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG009 - Tuesday February 3, 2026
In this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road. Topics Covered: • Field Service Operations • It Support Challenges • Parts Pickup...
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BOG008 - Friday January 30, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG007 - Thursday January 29, 2026
In this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road. Topics Covered: • Field Service Operations • It Support Challenges • Parts Pickup...
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BOG006 - Wednesday January 28, 2026
In this episode of Boots on the Ground, John breaks down a busy day in the field involving service calls, parts pickups, customer needs, and the challenge of keeping work moving while managing logistics on the road. Topics Covered: • Field Service Operations • It Support Challenges • Parts Pickup...
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BOG005 - Tuesday January 27, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG004 - Friday January 23, 2026
In this episode of Boots on the Ground, John reflects on a demanding day in the field, sharing what it looks like to handle service calls, customer expectations, logistics, and the mental load of real-world IT support. Topics Covered: • Field Service Operations • It Support Challenges • Parts...
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BOG003 - Boots on the Ground
In this episode of Boots on the Ground, we continue the Boots on the Ground field log with BOG003. Episode preview: what's up rebels welcome to another episode of boots on the ground I'm your host John Kutsavos and today is Thursday January 22nd, 2026 this is a very late entry it's 241 it has…
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BOG002 - Boots on the Ground
In this episode of Boots on the Ground, we continue the Boots on the Ground field log with BOG002. Episode preview: All right, Rebel's John coming back at you with another episode of Boots on the ground today is Wednesday January 21st, 2026 and Yesterday I was off, so that's why there was no...
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Exhausted, Burned Out, Still Closing Calls — A Field Tech’s Breaking Point
Boots on the Ground — Friday, January 9, 2026. This is the end of a long, heavy week in the field. Five calls closed, a packed schedule, inventory problems, aging equipment, and the mental and emotional toll that comes with responsibility, pressure, and burnout. In this episode, I talk about:...
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Field Tech Diary: Parts Pickup, Call Pressure, and Getting Chewed Out
Boots on the Ground — Thursday, January 8, 2026. Today is a real, unfiltered field service workday in Toronto: parts depot pickup, stacked calls, on-the-road troubleshooting mindset, and the reality of trying to keep pace while staying professional and confidential. In this episode, I break down:...
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Field Tech Reality: Straightforward Calls, Mental Load, and No Breaks
Boots on the Ground — Wednesday, January 7, 2026. This episode documents a full, unfiltered field service workday: four calls closed, heavy logistics, traffic frustration, personal stress, and the constant pressure to stay productive even when your head isn’t fully in it. In this episode, I…
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When Life Bleeds Into Work: Holding the Line on a Hard Day
January 6, 2026 is one of those days where life and work collide—and there’s no clean separation. In this episode of Boots on the Ground, we document a full workday under pressure: backordered parts, repeat visits, warehouse runs, mounting calls, and the mental toll of carrying personal weight...
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First Monday Reality Check: Showing Up When Conditions Are Ugly
January 5, 2026 is the first real test of the year—and it doesn’t care about your motivation. In this episode of Boots on the Ground, we document the first official workday of 2026 from the field: brutal winter conditions, slow roads, service calls that don’t go as planned, and the reality of…
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Boots on the Ground 2026: Resetting the System, Not the Goals
January 2, 2026 is not about resolutions—it’s about systems. In this episode of Boots on the Ground, we strip away motivational fluff and talk about what actually carries momentum past January: operational resets, execution discipline, and real-world systems that survive friction. This is a field...
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Broken Parts, Toronto Gridlock & Tough Calls: A Field Tech’s Tuesday Survival Story
Boots on the Ground: The Tech Life – December 2, 2025 Today’s episode takes you through a long, exhausting, and brutally honest Tuesday on the road as John battles frozen roads, unpredictable Toronto traffic, broken replacement parts, rescheduled calls, and the mental grind of troubleshooting one...
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A Service Tech’s Monday Chaos: Broken Parts, Bad Drivers & Real Talk From the Field
Boots on the Ground: The Tech Life – December 1, 2025 In today’s raw, unfiltered episode, John takes you through a full day in the life of a mobile service technician in downtown Toronto — the kind of day where everything that can go wrong, does. From broken replacement parts that tank simple...
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ABOUT THIS SHOW
Boots on the Ground: The Tech Life brings you inside the real world of IT—where outdated systems, high-pressure fixes, and unexpected challenges define the day. Hosted by John Katsavos, this show shares raw stories from the field, interviews with industry pros, and practical lessons to help you grow your skills, sharpen your mindset, and thrive in the trenches of modern tech. Perfect for IT pros, aspiring tech workers, and anyone who wants the truth about working in IT.
HOSTED BY
John Katsavos
CATEGORIES
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