Building Better Businesses in ABA
by Jonathan Mueller
Hi, I'm Jonathan Mueller and I believe that businesses don’t grow, PEOPLE grow. And people, in turn, grow their business. I started this pod to democratize access to the best business advice for owners, aspiring entrepreneurs and leaders in the Applied Behavior Analysis (ABA) field.I have conversations every week with iconic names who provide deep insights about running a successful ABA practice.I love sharing everything that I’ve learned (and everything that I’ve failed at!). Because I believe in paying it forward.Thank you for listening! Sponsored by ElementRCM
Episodes
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EP 42: A Payer's (& BCBAs) Perspective on ABA with Yagnesh Vadgama of Magellan Health
A Payer's (& BCBAs) Perspective on ABA with Yagnesh Vadgama of Magellan Health Yagnesh Vadgama is President/COO and VP Clinical Care Services - Autism for Magellan Health ... and he's also a BCBA. I've always loved how passionately and fluently he speaks for our field, as both a payer and as a...
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EP 41: Combating Burnout & Leading Through Crisis with Dr. Becca Tagg
Becca's been a hero of mine since I saw her do a presentation on RBT Burnout in 2018. She comes across with utter clarity on her self-awareness, leadership, her ABA Practice, and her diagnosis of Multiple Sclerosis two years ago. This conversation got me in the feels. Enjoy, kind listener!...
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Ep 40: Accelerating Insurance Credentialing & Healthcare Operations with Derek Lo
Accelerating Insurance Credentialing & Healthcare Operations with Derek Lo Derek's vision for transforming healthcare credentialing and operations not only gave me crazy good energy in our conversation ... it's what led to a transformative partnership between Element RCM (my organization) and...
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EP 39: What You Can Learn From F-15 Pilots & Military Leadership with Scott Snider
What You Can Learn From F-15 Pilots & Military Leadership with Scott Snider Scott's a former Major and F-15 fighter pilot in the US Air Force and is the CEO/Co-Founder of Proven Behavior Solutions. Scott is a gentle soul as a leader and this conversation was amazing for the leadership lessons…
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EP 38: Founder of the ABA Clinic & Practice Owners LinkedIn Group, Lupe Castaneda
Founder of the ABA Clinic & Practice Owners LinkedIn Group, Lupe Castaneda Lupe's middle name is "collaboration." Not really ... but it should be. He's spent his career as a (two-time) founder of a small consulting practice and a dude whose heart is genuinely in it for his field and his…
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EP 37: Machine Learning & Clinical Decision Making with Mandy Ralston
EP 37: Machine Learning & Clinical Decision Making with Mandy Ralston Mandy's a freaking breath of fresh air on ANY topic: algorithims on clincial decision making, her entrepreneurship journey, weaponization of the ethics code, oxford commas, memes, you name it. Always a pleasure getting real…
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EP 36: Dissemination Through Podcasting with Matt Cicoria
Dissemination Through Podcasting with Matt Cicoria But for a chance encounter at ABAI Boston, I might not have met the guru of ALL things related to Podcast dissemination, Matt Cicoria. We dish on podcasting, the field and our mutual love for mountain biking :). Enjoy, kind listener! Resources…
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EP 35: What's Your Revenue Cycle Management Strategy with Ryan Gilliam
Ryan Gillian is the President/COO of Element RCM and a former ABA practice owner. He's spent portions of his career working with big hospital systems on optimizing their Revenue Cycle function so we get into the nitty gritty of what our ABA field can expect based on regulations he's lived in...
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EP 34: What a Janitorial Company Can Teach Us About Employee Retention, with Rami Paulus
What a Janitorial Company Can Teach Us About Employee Retention, with Rami Paulus Rami is an extraordinarily thoughtful and articulate entrepreneur who fell in love with the ABA field as an adult. He's the Founder/CEO of Midwestern Janitorial (serving ABA organizations and medical providers) and...
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EP 33: Lessons from a Recovering Private Equity-holic with Anirudh Sathya
Lessons from a Recovering Private Equity-holic with Anirudh Sathya Anirudh saw the light after working insane hours in PE for causes that didn't align with his values. That inspired him to leave private equity to start Teamwork Healthcare in 2017 and his reflections on that transition are…
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EP 32: Caregiver Collaboration, NOT Parent Training with Kelly Bermingham
Caregiver Collaboration, NOT Parent Training with Kelly Bermingham Kelly's perspective on social skills and caregiver training seems to me to be what the future holds for our field ... and especially how we create impactful relationships with the families we're honored to serve. Enjoy, kind...
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EP 31: Wake up! Achieving Your Best Sleep as a Leader with Emily Varon
Wake up! Achieving Your Best Sleep as a Leader with Emily Varon I do a deep dive on my sleep habits with sleep expert Emily Varon, BCBA (spoiler alert: I have terrible habits; but I'm committed to changing them!). I learned so much about optimizing my own night-time. Find out how you can improve...
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EP 30: 5 Scientific Laws of Life & Leadership with Dr. Paulie Gavoni
5 Scientific Laws of Life & Leadership with Dr. Paulie Gavoni Some people, when you finally meet them, make you think "why the heck haven't our paths crossed until now?" That's Dr. Paulie Gavoni for me. He brings a lifetime of boxing, MMA, education, ABA, leadership #1 best selling author and so...
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EP 29: Operational & Profitability Benchmarks in ABA with LONGTIME Besties Lani Fritts and Dr. Rohit Verma
Operational & Profitability Benchmarks in ABA with LONGTIME Besties Lani Fritts and Dr. Rohit Verma I dish on layoffs, a seminal operational/profitability survey, which organizations "win" in any given industry and much more with two of my biggest life mentors, Dr. Rohit Verma and Lani Fritts....
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EP 28: Stop Using Facebook for Recruiting with Reece Epstein
Reece Epstein is the founder and CEO of Reputation Elevation, a digital marketing agency that specializes in the ABA field. This conversation fascinated me - and reminded me how much more experts know than the layperson ABA owner/operator. I couldn't believe his feedback on why Facebook doesn't...
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EP 27: How Would You Draw Your Mentor Tree With Longtime Bestie, Dr. Linda LeBlanc
Dr. Linda LeBlanc single-handedly taught me more about ABA than anyone else in the world. I've known her since 2012 when I started working with her at Trumpet Behavioral Health and she's been foundational in teaching me about supervision, mentorship and what it means to be a lifelong learner. It...
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Ep 26: What Can ABA Teach Us About Our Own Leadership With Dr. John Austin
Dr. John Austin is THE guru when it comes to psychological safety and organizational safety: "It’s a basic human right to have a safe place to work.". This all boils down to one thing our ABA field hasn't studied much: relationships. John is also my LinkedIn OG mentor and a skilled bassist (we...
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EP 25: Trauma-Informed ABA with Saundra Bishop
Trauma-Informed ABA with Saundra Bishop Saundra Bishop has seen it all owning and leading an ABA practice, especially through COVID ... and she's reflective of everything that she's learned. She also helps me understand what "Trauma Informed ABA" really means, freely giving of her wisdom based on...
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EP 24: Organizational Culture is like Bigfoot: Frequently Talked About, Often Misunderstood, and Rarely Measured with Dr. Robbie El Fattal
Organizational Culture is like Bigfoot: Frequently Talked About, Often Misunderstood, and Rarely Measured with Dr. Robbie El Fattal Robbie's the consummate entrepreneur, founding 3 ABA practices over the past 10 years (including Cultivate Behavioral Health & Education). Robbie and I hit it off…
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EP 23: Ubuntu Humanity Through Community with Naa Ameley Garrido
"Ubuntu": Humanity Through Community with Naa Ameley Garrido Naa is a dear friend and a Cohost with me on PodCASP. When you were 4 years old what were you doing? Naa was raising her infant brother. Her journey from Ghana to Behavior Analysis to becoming a CASP board member is an inspiration. I'm...
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Ep 22: Data Driven Solutions for Performance Management and Treatment Integrity with Tricia Glick
Data Driven Solutions for Performance Management and Treatment Integrity with Tricia Glick After six years of founding, growing, and selling an ABA practice, Tricia reflected on challenges facing our field (and took a life-changing trip to Iceland) and Behavior Science Technology was born. It was...
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EP 21: My Podcasting Mentor and Long Time Bestie, Tim Crilly
My Podcasting Mentor and Long Time Bestie, Tim Crilly I have the distinction of being one of three people who called Tim when he worked at Magellan to yell at him about a policy I didn't agree with :) That cemented a friendship that's lasted nearly 9 years. We did something for the first-time in...
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EP 20: High-Impact Marketing in ABA with Andy Mullins
High-Impact Marketing in ABA with Andy Mullins Andy is the Marketing Director for The Shandy Clinic and has been a friend for nearly 10 years. He is steeped in all facets of marketing at all sizes of organizations and I love his focus on 1) understand your organization's goals 2) talk to your...
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EP 19: The Difference between Search Funds and Financial Investors in ABA with Dillon Friedman
The Difference between Search Funds and Financial Investors in ABA with Dillon Friedman Dillon's personal journey with his brother Chase, who was diagnosed with ASD at age 16, inspired Icosian Capital and their search for a values-aligned ABA practice to invest in. This is the first investor I've...
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EP 18: Selling Your ABA Practice with Rachel Boynton
Selling Your ABA Practice with Rachel Boynton Rachel is unique as a Mergers & Acquisitions (M&A) Adviser: she owned and operated Lifeshare, an IDD services business, for 18 years before joining Vertess. Check out her practical and powerful advice for ABA owners considering a sale. Enjoy kind...
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EP 17: From Bootstrap to Multi-State, Meaningful Impact with Brad Zelinger
From Bootstrap to Multi-State, Meaningful Impact with Brad Zelinger Ever wonder what it's like to get cold-called to share your ideas about a question that you may not have prepared for ... in front of 90 people? Brad and I caught up on what it's like to get your MBA, his personal connection to...
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EP 16: Building Friendships and Social Connections for Children of All Abilities with Emily Bruce
Building Friendships and Social Connections for Children of All Abilities with Emily Bruce Emily's both an ABA practice owner and the founder of PeerKnect, an app for parents to create inclusive play and social opportunities for kids of all abilities (incl. autism). We also have an enlightening...
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EP 15: Your ABA Practice Needs an Operating System, with Jing Zhou
Your ABA Practice Needs an Operating System, with Jing Zhou After successfully growing and selling her practice over 19 years, Jing has turned her energies toward coaching and helping ABA practices to build strong cultures with efficient operations that will drive the highest clinical quality....
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EP 14: Starting a Multi-State ABA Practice with Jameson Kimball
Starting a Multi-State ABA Practice with Jameson Kimball Jameson had a front row view on what it meant to be a quality ABA practices during his 3-year tenure at Accupoint as VP Sales. Check out his insights and lessons learned as he founded All About ABA (with BIG national aspirations). Enjoy…
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EP 13: My Business Bestie, Co-Founder & Co-CEO, Will Boenig
My Business Bestie, Co-Founder & Co-CEO, Will Boenig Will has been my partner at Ascend and Element RCM for the past 4+ years. He pushes me to be a better learner, leader and human being. I love his pattern recognition as he relates his experiences at DaVita (Fortune 500 Dialysis company) to the...
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EP 12: Building Inclusive Communities in Autism with Dr. Danny Openden
Building Inclusive Communities in Autism with Dr. Danny Openden Danny is a friend and wise freaking human being. He helps me understand the honor that it is to lead an ABA non-profit and principles he's used to build a resilient organization focused on the long term and dedicated to quality (I…
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EP 11: Managing Your Energy as a Leader with Natalya Berdikyan
Managing Your Energy as a Leader with Natalya Berdikyan Go beyond time management and priority management and ask yourself: "how am I managing your energy?" Natalya exudes calm and peace (two things I'm constantly striving for) ... listen to the end for a deep dive on me and what gives me energy....
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EP 10 Technology Solutions to Help You Scale with Erica Kinnebrew
Technology Solutions to Help You Scale with Erica Kinnebrew Erica's fascinating background (founding not one but TWO ABA organizations) led her to create ABA Engine. Want to learn how she thinks about scaling organizations and the tools necessary to do so? Enjoy, kind listener! Resources Books...
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EP 9: World Behavior Analysis Day with Elizabeth Drago and Dr. Sarah Duarte
World Behavior Analysis Day with Elizabeth Drago and Dr. Sarah Duarte Facilitating international celebrations of the science of behavior analysis: March 20th … and every day of the year.” That's the mission of World Behavior Analysis Day, and Dr. Duarte & Elizabeth Drago share the inspiration...
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EP 8: Systems Mindset with Seth Powers
Systems Mindset with Seth Powers Trying to figure out how to get operations right (while still ensuring clinical quality)? Check out Seth's wisdom and the experience he brings from the corporate world to his ABA practice. This is a must-listen … particularly for any Co-Directors, Co-CEOs and...
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EP 7: How to Improve Recruiting in ABA with Dr. Jacob Bradley
How to Improve Recruiting in ABA with Dr. Jacob Bradley Dr. Jacob Bradley has the inside track on the challenges - and opportunities - Applied Behavior Analysis providers face with recruiting ... particularly during this "Great Resignation." As an OBM-trained Psychologist who owns Psyctalent (a...
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EP 6: Building Compliance into Your Organizational DNA with Tanner Sierks
Building Compliance into Your Organizational DNA with Tanner Sierks Is compliance top of mind in your organization: in billing, documentation, audits, continuous improvement plans and much more? If not, it should be. Learn from a compliance expert, Willow ABA CEO Tanner Sierks, as he shares the...
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EP 5: Driving Quality in the ABA Field with Sara Litvak
Accreditation: Driving Quality in the ABA Field with Sara Litvak I've known Sara Litvak, CEO of the Behavioral Health Center of Excellence, for many years, and she shares a passion for clinical quality in the ABA field. Accreditation is a powerful tool for continuous improvement and an important...
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EP 4: How To Grow Your ABA Practice with Rick Loewenstein
You're ready to grow your practice … but are you overwhelmed by all the details? Rick has deep insights and advice for values-aligned ABA leaders based on his experience growing a multi-state national ABA practice from 300 to 3000 clients. Rick's also just a freaking great human being. Enjoy kind...
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EP 3: Creating the Culture You Crave with Anne Jacoby
How do you unlock creativity in your organization and in your leadership style? Anne Jacoby has you covered. Anne is a professional keynote speaker, author, and entrepreneur on a mission to cultivate creativity at work. She founded Spring Street to partner with leading companies to build...
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EP 2: Putting Good Out Into the ABA Field with Dr. Amanda Kelly
Dr. Amanda Kelly radiates positive energy: for our ABA field, for her teams, and for this fun conversation! She's been a powerful advocate for insurance reform, she was the first licensed Behavior Analyst in Hawaii ... and she shares all kinds of wisdom about supervision, learning…
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EP 1: Successfully Building and Selling a Values-Aligned ABA practice with Ryan Gilliam
Successfully Building and Selling a Values-Aligned ABA practice with Ryan Gilliam Ryan Gilliam's a stud: I had a blast chatting about his 8-year journey building a values-aligned ABA practice with his wife, how they separated work from personal, and how he got into the medical & ABA billing and...
About this show
Hi, I'm Jonathan Mueller and I believe that businesses don’t grow, PEOPLE grow. And people, in turn, grow their business. I started this pod to democratize access to the best business advice for owners, aspiring entrepreneurs and leaders in the Applied Behavior Analysis (ABA) field.I have conversations every week with iconic names who provide deep insights about running a successful ABA practice.I love sharing everything that I’ve learned (and everything that I’ve failed at!). Because I believe in paying it forward.Thank you for listening! Sponsored by ElementRCM
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Jonathan Mueller
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