Bus Man in 5

Unit 4 AOS 2 KK10 - Importance of Reviewing KPIs + Exam Advice: The importance of reviewing key performance indicators to evaluate the effectiveness of business transformation.As well as my key piece of advice in answering questions for your Business Management Exam.Hopefully you've enjoyed listening to them all and good luck for your exam!

Unit 4 AOS 2 KK9 - CSR when implementing Change: Corporate social responsibility considerations when implementing change.

Unit 4 AOS 2 KK8 - The Effect of Change on Stakeholders: The effect of change on stakeholder groups including owners, managers, employees, customers, suppliers and the general community.

Unit 4 AOS 2 KK7 - Lewin's Three-Step Change Model: Key principles of the Three-step Change Model (Lewin).

Unit 4 AOS 2 KK6 - High-Risk Strategies: High-risk strategies to overcome employee resistance including manipulation and threat.

Unit 4 AOS 2 KK5 - Low-Risk Strategies: Low-risk strategies to overcome employee resistance including communication, empowerment, support and incentives.

Unit 4 AOS 2 KK4 - Senge's Learning Organisation: An overview of the principles of the Learning Organisation (Senge) and the need to create a positive culture for change.

Unit 4 AOS 2 KK3 - Corporate Culture and Strategies for its Development: Corporate Culture and Strategies for its Development

Unit 4 AOS 2 KK2 - Management Strategies to respond to KPIs: Management strategies to respond to key performance indicators and/or seek new business opportunities, including staff training, staff motivation, change in management styles or management skills, increased investment in technology, improving quality in production, cost cutting, initiating lean production techniques, redeployment of resources (natural, labour and capital), innovation, global sourcing of inputs, overseas manufacture and global outsourcing.

Unit 4 AOS 2 KK1 - The Importance of Leadership in Change Management: The Importance of Leadership in Change Management

Unit 4 AOS 1 KK7 - Porter's Generic Strategy: The two key approaches (lower cost and differentiation) to strategic management according to Porter’s Generic Strategies.

Unit 4 AOS 1 KK6 - Restraining Forces: Restraining forces in businesses including managers, employees, time, organisational inertia, legislation and financial considerations.

Unit 4 AOS 1 KK5 - Driving Forces: Driving forces for change in business including owners, managers, employees, competitors, legislation, pursuit of profit, reduction of costs, globalisation, technology, innovation and societal attitudes.

Unit 4 AOS 1 KK4 - Lewin's Force Field Analysis: Key principles of the Force Field Analysis theory (Lewin) including weighting, ranking, implementing a response and evaluating the response.

Unit 4 AOS 1 KK3 - KPI's: Key performance indicators as sources of data to analyse the performance of businesses, percentage of market share, net profit figures, rate of productivity growth, number of sales, rates of staff absenteeism, level of staff turnover, level of wastage, number of customer complaints, number of website hits and number of workplace accidents.

Unit 4 AOS 1 KK2 - Proactive and Reactive Change: Proactive and reactive approaches to change.

Unit 4 AOS 1 KK1 - The Concept of Business Change: The Concept of Business Change

Unit 3 AOS 3 KK10 - Global Considerations: Global considerations for operations management including global sourcing of inputs, overseas manufacture and global outsourcing.

Unit 3 AOS 3 KK9 - CSR Considerations: Corporate social responsibility considerations for an operations system, including the environmental sustainability of inputs and the amount of waste generated from processes and production of outputs.

Unit 3 AOS 3 KK8 - Lean Management: The pull, one-piece flow, takt, zero defects strategy to improve the efficiency and effectiveness of operations related to lean management.

Unit 3 AOS 3 KK7 - Waste Minimisation Strategies: Strategies to improve the efficiency and effectiveness of operations through waste minimisation in the production process, including reduce, reuse, recycle.

Unit 3 AOS 3 KK6 - Quality Strategies: Strategies to improve both the efficiency and effectiveness of operations related to quality, including quality control, quality assurance and Total Quality Management.

Unit 3 AOS 3 KK5 - Materials Strategies: Strategies to improve both the efficiency and effectiveness of operations related to materials, including forecasting, master production schedule, materials requirement planning and Just in Time.

Unit 3 AOS 3 KK4 - Technological Developments: Strategies to improve both the efficiency and effectiveness of operations related to technological developments, including the use of automated production lines, robotics, computer-aided design, computer-aided manufacturing techniques, artificial intelligence and online services.

Unit 3 AOS 3 KK3 - Characteristics of Ops Management: Characteristics of operations management within both manufacturing and service businesses.

Unit 3 AOS 3 KK2 - Operations System: key elements of an operations system: inputs, processes and outputs.

Unit 3 AOS 3 KK1 - The relationship between ops management and business objectives: The relationship between operations management and business objectives

Unit 3 AOS 2 KK10 - Dispute Resolution Process: An overview of the dispute resolution process including mediation and arbitration.

Unit 3 AOS 2 KK9 - Awards and Agreements: Awards and agreements as methods of determining wages and conditions of work.

Unit 3 AOS 2 KK8 - Roles of Workplace Participants: The roles of participants in the workplace including human resource managers, employees, employer associations, unions and the Fair Work Commission.

Unit 3 AOS 2 KK7 - Termination Management: Termination management including retirement, redundancy, resignation and dismissal, entitlement considerations and transition considerations.

Unit 3 AOS 2 KK6 - Performance Management: Performance management strategies to achieve both business and employee objectives, including management by objectives, appraisals, self-evaluation and employee observation.

Unit 3 AOS 2 KK5 - Training: Training options including on-the-job and off-the-job training, and the advantages and disadvantages of each.

Unit 3 AOS 2 KK4 - Motivational Strategies and their impacts on Employee Motivation:  Advantages and disadvantages of motivation strategies and their effect on short- and long-term employee motivation.

Unit 3 AOS 2 KK3 - Motivational Strategies: Motivation strategies including performance-related pay, career advancement, investment in training, support strategies and sanction strategies.

Unit 3 AOS 2 KK2C - Lawrence and Nohria's Four Drive Theory: Key principles of the following theories of motivation: Four Drive Theory (Lawrence and Nohria)

Unit 3 AOS 2 KK2B - Locke and Latham's Goal Setting Theory: Key principles of the following theories of motivation: Goal Setting Theory (Locke and Latham)

Unit 3 AOS 2 KK2A - Maslow's Hierarchy of Needs: Key principles of the following theories of motivation: Hierarchy of Needs (Maslow).

Unit 3 AOS 2 KK1 - The Relationship between HR and Business Objectives: The relationship between human resource management and business objectives.

Unit 3 AOS 1 KK9 - Corporate Culture: Corporate culture, both official and real

Unit 3 AOS 1 KK8 - Relationship between Management Styles and Skills: The relationship between management styles and management skills

Unit 3 AOS 1 KK7 - Management Skills:  Management skills including communication, delegation, planning, leadership, decision-making and interpersonal

Unit 3 AOS 1 KK6 - Appropriateness of Management Styles:The appropriateness of management styles in relation to the nature of the task, time, experience of employees and manager preference

Unit 3 AOS 1 KK5 - Management Styles: Management styles including autocratic, persuasive, consultative, participative and laissez-faire

Unit 3 AOS 1 KK4 - Characteristics of Stakeholders: Characteristics of stakeholders of businesses including their interests and potential conflicts between stakeholders

Unit 3 AOS 1 KK3 - Stakeholders: Stakeholders of businesses including owners, managers, employees, customers, suppliers and the general community

Unit 3 AOS 1 KK2 - Business Objectives:Business objectives including to make a profit, to increase market share, to improve efficiency, to improve effectiveness, to fulfil a market need, to fulfill a social need and to meet shareholder expectations

Hello and welcome to the first episode....In this episode we cover Types of Business which is the first Key Knowledge Point. I know I go over the 5 minute mark for this one due to the longer intro but I promise, it will be the first and last time this happens again.Thank you for listening and good luck!Unit 3 AOS 1 KK1 - Types of Businesses:Types of businesses including sole traders, partnerships, private limited companies, public listed companies, social enterprises and government business enterprises