PODCAST · business
Business Class: Office Hours
by American Express
Office Hours, powered by American Express, spotlights what innovative leaders are doing to navigate today’s business environment. Discover all program content at www.amex.co/officehours. To learn more about Business Class from American Express, with insights and resources to help your business thrive, visit www.amex.co/businessclass.
Episodes
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Diana Ganz of SuitShop & Jenny Robertson of FedEx
Co-founder of SuitShop and the Senior Vice President of Integrated Marketing and Communications at FedEx talk about what makes excellent customer service, managing deliveries during peak times, and building trustworthy, dedicated vendor partnerships. Hosted by author and entrepreneur, Suneel Gupta.
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Clint Harp: Owner of Harp Design Co., Carpenter, & TV Host
Clint Harp, Owner of Harp Design Co., Carpenter, and TV Host (Restoration Road), talks about the building blocks for his business, running it with his wife, Kelly, and more. Hosted by author and entrepreneur, Suneel Gupta.
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Anjula Acharia, Founder & CEO of A-Series Management & Investments
Anjula Acharia, Founder & CEO of A-Series Management & Investments, discusses finding unique brands and people to support and managing work-life balance. Hosted by author and entrepreneur, Suneel Gupta.
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Tony Hawk, Professional Skateboarder & CEO of Birdhouse Skateboards
Tony Hawk, Professional Skateboarder and CEO of Birdhouse Skateboards, talks about turning a passion into a career and using his platform to help create skateparks in underserved communities. Hosted by author and entrepreneur, Suneel Gupta.
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Jeni Britton, Founder of Jeni's Splendid Ice Creams
Jeni Britton, Founder of Jeni’s Splendid Ice Creams, dishes up details on her background as an artist, the inspiration behind her unique ice cream business, and more. Hosted by author and entrepreneur, Suneel Gupta.
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Richard Blais: Chef, Author, & Restaurateur
Richard Blais, chef, cookbook author, and TV personality talks about running multiple restaurants and finding creative ideas. Hosted by author and entrepreneur, Suneel Gupta.
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Jason Oppenheim, President & CEO of The Oppenheim Group
Jason Oppenheim, President and CEO of The Oppenheim Group, award-winning real estate broker, and TV star (Selling Sunset) discusses his path from law to real estate, building a business, and more. Hosted by author and entrepreneur, Suneel Gupta.
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Deepica Mutyala, Founder and CEO of Live Tinted
As a kid, Deepica Mutyala, Founder and CEO of Live Tinted, knew she wanted to build a beauty brand someday. But that doesn’t mean it was easy: her bold ambitions required courage and confidence to create more makeup choices to help people of color feel beautiful and thrive. Hosted by author and...
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Billy Porter, Award Winning Multi-Hyphenate & Founder of Incognegro Productions
Billy Porter, Founder of Incognegro Productions, Emmy, Grammy, and Two-Time Tony Award Winner is a boundary-breaking entertainer and entrepreneur. But feeling free to embrace his authenticity didn’t always come easily. Now he roots his business decisions in letting his full self shine brightly on...
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Hannah Bronfman: Founder of HBFIT, Author, & Activist
Hannah Bronfman, Founder of HBFIT, stretched her passion for wellness outside of the box – building a blog that became a successful subscription-based content hub with a dedicated community. Now she is moving the company a step further to incorporate both content and products – while prioritizing...
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Ryan Tedder, Frontman of OneRepublic & CPG Entrepreneur
Ryan Tedder, OneRepublic front man and founder of MAD TASTY sparkling water and emu hand sanitizer, has much more than music on his playlist. While still soaring through song, the CPG entrepreneur and investor successfully manages multiple income streams, from real estate to restaurants, to…
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Jessica Simpson, Owner of The Jessica Simpson Lifestyle Collection
Jessica Simpson, Owner of The Jessica Simpson Lifestyle Collection, singer, actress, and New York Times best-selling author, is taking full leadership of her namesake brand. As Jessica fought the outside noise to chart her own path, she stayed true to her voice and vision, amassing a faithful...
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Kelly Love, Co-founder of Branch Basics
Kelly Love, Co-founder of Branch Basics, didn’t have a business background, but by fighting perfection, following her intuition, and asking for help, she and two friends built a brand that demonstrates what ‘clean’ products can be. Despite the hurdles along the way, the team took control of their...
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Galyn Bernard & Christina Carbonell, Co-founders of Primary
Galyn Bernard and Christina Carbonell, Co-founders of Primary, built a brand with a bold idea: to redefine what kid’s clothing is and how consumers purchase it. That brighter vision includes prioritizing sustainability and transparency and implementing a company-wide four-day workweek, all with…
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Aimee Song, Founder & Fashion Designer of Song of Style
Aimee Song, Founder and Fashion Designer at Song of Style, evolved her passion for fashion from a blog into a fully bloomed business. After becoming a social media superstar, she finds ways to unwind offline, helping recharge her energy and creativity. Prioritizing balance helps Aimee boost the...
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Amirah Kassem, Founder of FLOUR SHOP
Amirah Kassem, Founder of FLOUR SHOP and a best-selling author, loves capturing the feeling of fun in her products, even if it means making a mess along the way. On this episode of Business Class: Office Hours, Amirah serves up slices of wisdom, including how her exploding cake went viral and how...
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John Jacobs, Co-founder of Life is Good®
John Jacobs, Co-founder & Chief Creative Optimist at apparel and accessories company Life is Good®, has a positive mindset that strengthens his brand and inspires people all over the country. On this episode of Business Class: Office Hours, John takes us on his journey from selling shirts on the...
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Nate Berkus, Interior Designer
With a sharp eye for detail, award-winning interior designer, entrepreneur and best-selling author, Nate Berkus knows a lot about what it takes to build a successful business. On this episode of Business Class: Office Hours, Nate shares how he continues to build his brand and what drives him as a...
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Martha Stewart, Founder of Martha Stewart Living Omnimedia
Martha Stewart is a culinary arts and home and garden expert who has informed and inspired millions of fans with her cookbooks and television programs. With perennial curiosity, a passion for discovery, and a desire to educate her fans, Stewart is as much a student of life as she is a teacher.…
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Seema Bansal Chadha & Sunny Chadha, Co-founders of Venus ET Fleur
Venus ET Fleur Co-founders, Seema Bansal Chadha and Sunny Chadha, abide by the saying: “If you want a job done right, do it yourself.” After an underwhelming experience with a Valentine’s Day bouquet, the couple decided to take it upon themselves to create a luxury, long-lasting bouquet service...
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Jay Shetty: Author, Purpose Coach, & Former Monk
Jay Shetty has led a life of radical pivots: at 18, he left his life as an undergraduate business student in London to become a monk. Through his studies, Shetty learned how to set intentions, be mindful, and overcome self-doubt. Equipped with his newfound tools, he turned to the business sector...
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Rebecca Minkoff, Creative Director and Founder
Pursuing your passion and keeping the momentum going: that’s how Rebecca Minkoff built a world-class fashion brand. She started her own company at 25, designing shirts, handbags, and more, all while navigating the ups and downs of a rapid rise to fame. While encountering no shortage of hurdles...
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Richard Moross, Founder and CEO of MOO
Richard Moross entered the design field with the goal of disrupting the print industry. After a false start with an initial brand concept, he went back to the drawing board and came back to the table with Moo.com. Today, the digital business card company is a leading example of tech-savvy...
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Amanda Hesser, Founder and CEO of Food52
After 7 years as the New York Times food editor and publishing a best-selling cookbook, Amanda Hesser set her sights on a new entrepreneurial challenge. She co-founded Food52, the award-winning recipe exchange community, to help chefs at any level support each other 52 weeks a year. In this…
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Jonathan Adler: Potter, Designer, & Founder
Jonathan Adler found himself in an all-too-common predicament after graduating college: "What do I do next?” Above all else, Adler believed in his own creative instincts when it came to his love of pottery. By staying resilient, keeping his eyes on the prize, and doing what he loved, his break...
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Payal Kadakia, ClassPass Founder, Artist, and Author of LifePass
While searching for dance classes in New York, Payal Kadakia and her friends struggled to find studios they could attend. Not one to sit idly by, she created her own app, ClassPass, that would allow users to find and experience new forms of fitness. Today, the company is a tech phenomenon…
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Chef Stephanie Izard, Founder of Girl & the Goat
Since her first day as a culinary graduate student, Stephanie Izard knew that she had found her calling in the food industry. As the owner of five restaurants, including Girl & the Goat, Izard has a wealth of experience not only cooking professionally, but running multiple businesses. In this...
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Issa Rae & Hannah Diop, Co-owners of Sienna Naturals
Issa Rae and Hannah Diop came from different professional backgrounds, but they found common ground in their mutual love of clean ingredients. The duo partnered to provide the cosmetics market with clean, vegan textured hair care products that are good for both your health and the environment. In…
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Ellen Marie Bennett, Founder of Hedley & Bennett
Hedley & Bennett founder Ellen Bennett started her company with little more than a dream. Through tenacity, grit, and business savviness, her designer kitchenware and aprons are now world-famous, and used by some of the most prestigious names in the culinary industry. In this Office Hours…
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Roni Frank, Co-founder of Talkspace
Roni Frank is the Co-founder of and Head of Clinical Services at the leading virtual behavioral healthcare company Talkspace. Frank started Talkspace with her husband in 2012. Frank describes her journey from an unfulfilled software developer to inspired entrepreneur, how Talkspace pivoted to...
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Zoe Krislock, CEO of MiniLuxe
MiniLuxe, an ethics-driven nail salon chain, is on a mission to make the business of self-care safer and more equitable for all. We sat down with CEO Zoe Krislock to talk about the on the challenges and rewards of running a purpose-driven commercial organization, the reimagining of their...
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Rosario Dawson & Abrima Erwiah, Co-founders of Studio 189
Since 2013, actor and activist Rosario Dawson and former luxury fashion brand executive Abrima Erwiah have been building Studio 189, a sought-after clothing line that promotes and curates authentic African designs. In this episode, the founders explain how they’re using fashion itself as an agent...
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Trixie Mattel, Founder of Trixie Cosmetics
Comedian, drag queen, musician and entrepreneur, Trixie Mattel knows a thing or two about making things work. “With drag queens especially,” she says, “we're not used to having every amenity. I mean, at a drag show, you know, it can be a barn light and a milk crate and a broken jukebox.” In this...
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Ben Ford, Chef/Restaurateur/Entrepreneur/Author
In 1987, Ben Ford was knocking on restaurant back doors in San Francisco. He was looking for kitchen work, and there was one job to aspire to: head chef. 30-some years later, Ford has transcended that role with multiple restaurants, an artisanal sauce line and an online marketplace for local food...
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Courtney Adeleye, Founder and CEO of Olbali
Courtney Adeleye, Founder and CEO of Olbali, says she has one rule: “If you can’t make it better, don’t make it at all.” In this episode, Olbali describes how she grew a $500 investment in a haircare product company out of her home into a multimillion-dollar, multi-brand consumer packaged goods...
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Dawn Dickson-Akpoghene, CEO of PopCom
Dawn Dickson’s company, PopCom, is bringing AI to on-the-go retail. In this conversation, the serial entrepreneur and IT veteran describes how solving her own need for smarter vending machines led to a breakthrough venture, plus what she learned from launching her product during the pandemic.…
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Jean Brownhill, Founder and CEO of Sweeten
Jean Brownhill, Founder and CEO of Sweeten, has created a home renovation platform that matches projects with vetted general contractors. In this episode, the architect-turned-entrepreneur explains how she took Sweeten from fledgling startup to industry innovator. We’ll also hear how she’s…
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Jasmine Crowe, Founder and CEO of Goodr
Social entrepreneur, Jasmine Crowe, explains how her platform Goodr reduces food waste and supplies hungry people with meals, and how it’s possible to do well by doing good.
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Hassan Osman, Best-Selling Author of “Influencing Virtual Teams”
Hassan Osman is a best-selling author of books for busy managers, including “Influencing Virtual Teams.” Listen in and learn how to create a strong culture of teamwork in an increasingly virtual world. This episode is hosted by JJ Ramberg, entrepreneur, author, and former MSNBC anchor.
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Bonnie St. John, Fortune 500 Leadership Expert
Bonnie St. John is a Fortune 500 Leadership Expert, President of the Blue Circle Leadership Institute, and bestselling author of “Micro-Resilience.” Hear her coach listeners through her science-backed hacks for renewing focus, energy and drive when you need it most. This episode is hosted by JJ...
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Anthony Tjan, CEO and Managing Partner of Cue Ball
Anthony Tjan is the CEO and Managing Partner of Cue Ball, a venture capital firm. Listen to him explain some of the commonalities he sees across successful businesses relationships. This episode is hosted by JJ Ramberg, entrepreneur, author, and former MSNBC anchor.
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Ariane Goldman, Founder and CEO of HATCH Collection
Ariane Goldman is the Founder and CEO of HATCH Collection, which helps expecting mothers embrace and celebrate all stages of pregnancies. Listen in as she walks through the first – and subsequent – steps she took to adjust to business challenges. This episode is hosted by Michie Miller, Vice...
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Tim Chi, CEO of The Knot Worldwide
Tim Chi is the CEO of The Knot Worldwide, a digital platform for all-things wedding related. Listen to him unveil his insights on how The Knot helped customers pivot their wedding plans, as well as what it meant for the business. This episode is hosted by Clayton Ruebensaal, Executive Vice...
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Wynton Marsalis, Managing and Artistic Director of Jazz at Lincoln Center
Wynton Marsalis is the Managing and Artistic Director of Jazz at Lincoln Center. Learn how he improvised how keep the excitement of live performances alive, even when the physical doors were closed. This episode is hosted by Susan Chapman-Hughes, Executive Vice President and General Manager of...
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Coco and Breezy Dotson, Founders of Coco & Breezy Eyewear
Coco and Breezy Dotson are the founders of Coco & Breezy Eyewear, ventures in real estate, music and film production – and DJs. Learn how they made the leap from creative teens to multi-industry moguls. This episode is hosted by David Rabkin, Executive Vice President and General Manager at…
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Zachary Charles and David Labuguen, Band Members of ARIZONA
Three-piece electro-pop group Arizona has been making waves since 2016. Band members Zachary Charles and David Labuguen share their perspectives on the role of music in times of crisis as well as the changes to the industry overall. This episode is hosted by Clayton Ruebensaal, Executive Vice...
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Shaquille O’Neal, NBA Hall of Famer
Shaquille O’Neal, the NBA Hall of Famer and Amex Ambassador, shares how he found success beyond the court. Hear his thoughts on entrepreneurship and how he invests in new businesses as he talks with Clayton Ruebensaal, EVP of Global B2B Marketing at American Express.
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Venus Williams, Tennis Champion and Founder & CEO of EleVen by Venus Williams, V Starr and Happy Viking
Venus Williams, Tennis Champion, Founder & CEO of EleVen by Venus Williams, V Starr and Happy Viking, and Amex Ambassador, shares how her game plan for today’s business challenges. Learn how she transferred her skills from the court to her ventures as she talks with Colleen Taylor, President…
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David Chang, Founder of Momofuku
David Chang is the Founder of culinary brand Momofuku and host of the series, “Ugly Delicious.”. Learn how he thinks changing consumer tastes will affect the food industry in the long run. This episode is hosted by Clayton Ruebensaal, EVP of Global B2B Marketing at American Express.
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Bill Shufelt, Founder of Athletic Brewing Company
Bill Shufelt is the Founder of Athletic Brewing Company, a non-alcoholic craft beer business. Hear how he plans to brew strong profits well into the future, from reimagining sales tactics to hosting health-focused events. This episode is hosted by Chris Cracchiolo, SVP/GM of Global Membership...
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ABOUT THIS SHOW
Office Hours, powered by American Express, spotlights what innovative leaders are doing to navigate today’s business environment. Discover all program content at www.amex.co/officehours. To learn more about Business Class from American Express, with insights and resources to help your business thrive, visit www.amex.co/businessclass.
HOSTED BY
American Express
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