PODCAST · business
Business Essentials
by SoundCartel
Business Essentials talks to those at the forefront of business success who are willing to share their experience and expertise with you. Each episode provides relevant, reliable and up-to-date topics on how to grow your business. We interview experts on leadership, innovation, sales and marketing, customer service, and more. And we speak with leaders in business who have faced challenges and achieved success themselves, and who provide their own insights on what it takes to be successful.
Episodes
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AI: The future for accounting starts now - David Smith
Whether we like it or not, artificial intelligence, including ChatGPT, will have a transformative impact on the accounting profession. These tools are like employing a junior accountant, says David Smith of Smithink. Don’t be afraid of it, he insists. Use it, it saves you time, and it’ll provide...
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The keys to a great accounting practice - Brad Turville
To differentiate your accounting practice from others is the way you service your clients. That’s according to Brad Turville, a coach and consultant to accountants. Word-of-mouth is a powerful marketing tool, and if you offer an exceptional service, he says, they’ll tell their friends, family and...
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Helping clients with their finances - Peter Angelini
It’s always hard for businesses to secure finance at any point, but it’s getting increasingly difficult these days as banks tighten their lending requirements. So how can accounting firms help their business clients obtain finance? It’s something that Peter Angelini and his team take quite...
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The year ahead for accountants
A lot of businesses and accounting firms are happy that 2022 is over. It’s been a brutal few years with Covid, and now many practice owners are looking forward to a more prosperous 2023. That observation is from advisor to the accounting industry, Mark Holton of Smithink. Mark outlines what...
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Shaping your business advisory offer - Emily Splatt
With so much compliance work available, many accounting practices don’t have the time or inclination to set up an advisory service. The problem is they could be limiting their potential for higher growth and profits. That’s according to Emily Splatt of Mindshop, a company which consults practices...
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Biggest accounting trends
One of the biggest challenges for practices around the country right now is the shortage of accountants. A shrinking talent pool is indeed a headache, but it’s also an opportunity to reassess which of your clients provide the best value. That’s according to Alan FitzGerald, founder of Practice...
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Better communication for better business - Paul Matthews
Now's an opportunity to invest your time to understand your employees and develop a way to communicate with them on a regular basis. That's according to business coach, Paul Matthews, who explains why it's important to have better engagement with staff. He outlines how that's achievable for the...
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Why you need a strong brand strategy - Darion Teoh
A strong and consistent brand is much more than your logo – it's what people say and feel about you. That's according to brand specialist, Darion Teoh of Bless Agency, who has strategies to build a strong brand so that you're constantly in the mind of your target customers. He gives examples of...
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Building a performance improvement culture - Jake Bridges
Behaviour and ability are two overriding qualities of great leadership, which helps to build better performing teams. That's according to Jake Bridges of Leading Teams who helps business owners nurture their staff's potential. In order to build a culture that works, he says, it's important to…
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Making your website your best salesperson - Irwin Hau
How effective really is your website? If you haven't thought about it that much, then you're not taking advantage of one of your best sales tools. Irwin Hau is not just any website designer. He matches the psychology of consumer behaviour with the magic of website tools to create a first-rate...
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Mental Health Warrior - Wayne Schwass
Former AFL footballer Wayne Schwass has spent decades dealing with depression and anxiety and so he knows first-hand the debilitating effects it can have on one's personal and professional life. Today, Wayne's a mental health advocate through his organisation, PukaUp, helping to spread the word…
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Why we should all embrace failure - Gabe Zichermann
Failure isn't something we should avoid at all costs – on the contrary, failure is a powerful force for the journey to success. Entrepreneur and key-note speaker, Gabe Zichermann, says if you don't feel the fear of failure, then you're not pushing yourself hard enough. In other words, fear often...
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Working your motivation muscle - Craig Harper
How does motivation play in success and achieving goals? Those are the questions Craig Harper is exploring in his quest to further understand self-development. As a business coach and motivational speaker, Craig believes it’s emotional and social intelligence that make a great leader. If your…
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Preparation: the key to sales success - Rachel Bourke
Sales isn't just about turning up and relying on your instinct or other skills. Each customer is different with his or her own wants and needs, and you need to prepare for each one. Rachel Bourke of SalesSPACE says salespeople should go through checklists before even stepping into a sales…
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Investing in Listed Property Trusts - Greg Keady
There has been a steady rise in interest in listed property trusts – or REITs – since a shakeup in the market following the GFC. Are they worth considering now? Greg Keady explains the current REIT market as part of a well-diversified investment portfolio. He says, do your research and don’t…
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Trading with China - Andrew Kuiler
There are massive opportunities for businesses looking to expand into China, particularly with food, beverage and health products. Despite the current trade wars, Andrew Kuiler says there’s enormous interest and activity from overseas companies expanding into China. Andrew's The Silk Initiative...
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Payroll perils and how to avoid them - Tracy Angwin
You don't want to be caught underpaying staff, for all the obvious reasons. But inadvertently overpaying staff can also lead to expensive consequences. There are so many things to consider when running a business that it makes sense to automate as much as possible. But according to Tracy Angwin…
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Adapting to the new world of selling - Steven Norman
Many business functions have completely changed in the last 20 years including marketing, customer experience and supply chains. Yet the sales function has stayed very much the same, resulting in poorer business returns. Business consultant Steven Norman says that with so much information at the...
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Taking personal safety to the world
Holding a pair of car keys in your fist in a dark street might make you feel safer, but won't help you much if the assailant is twice your size. That's what Stephenie Rodriguez thought when she designed the personal security device, WanderSafe. She’s now taking the handheld beacon and…
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The power of podcasting - Nick Schildberger
More Australians are listening to podcasts on a daily basis, and many of the high-quality ones are produced by businesses. BE's Nick Schildberger highlights the reasons why you should seriously consider podcasting to build audiences and engage more deeply with your customers....
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Employing casuals without flouting the rules - Cheryl Disher
It's hard to know all the rules around employing casuals, but to protect you from the courts it's important that you do. Cheryl Disher says it’s easy to mistake a casual with a part-timer or a permanent employee, because the rules are complicated and confusing. But, if a casual worker suddenly...
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Life-changing success through passion & purpose - Lee Squire
Lee Squire bought herself a business – and quickly discovered that running one is a much different beast to managing a team in a company she didn’t own. The day-to-day stresses, including the constant worry about pay role, all played their part in her increasing reliance on alcohol. She was…
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The big business case for millennials - Luke Faccini
The millennial generation today makes up a large share of the Australian workforce and it's important to understand how to attract them for future business success. Luke Faccini says they're more likely to put emphasis on social and environmental issues when choosing a place to work. To win the...
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Is it time for a new name? - Luke Faccini
Business names can sometimes have a use-by date. If you’re thinking about a name change, there are important things to consider. Brand strategist Luke Faccini says sometimes a name change is unavoidable, when you move into new markets, for example, and your current name won’t work. Luke takes us...
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Leadership & customer service: it’s all about empowerment - Michael Carrick
The frontline of business is customer service. That's where we engage and – hopefully – persuade people to buy. But, why do some do some frontline staff fail? It comes down to a lack of empowerment, according to customer service expert, Michael Carrick. When people are empowered, they're much...
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How to keep your star performers happy - Geoff Balmer
With the summer holidays well and truly behind us, it's often now that key staff leave for another company. That's according to recruitment specialist Geoff Balmer of Richard Lloyd Recruitment, who explains why they might head out the door and what you can do to prevent that from happening....
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Winning business one bite at a time - Fiona Whatley
When Fiona Whatley and her husband James took over her parents' business, they hadn't fully planned for 10-fold growth in less than a decade. Springhill Farm makes and sells delicious bite-size treats under its own brand as well as manufacturing food – especially health food – for other brands.…
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Why customers leave - Neville Christie
What's likely to drive customers away from your door, never to return? Research shows some underlying factors which will eventually mean survival or not for your business. Neville Christie uncovers the reasons why customers become cynical about who they buy from, and he suggests ways to make sure...
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Do you have a business "pre-nup"?
You may not wish to taint a blossoming relationship by introducing lawyers at the courting stage, but a co-ownership agreement is worth its weight in gold. Andrew Henshaw and Scott McKenzie of Velocity Legal explain what a business "pre-nup" looks like and why you should organise one. And if it’s...
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How to get buy-in to your ideas - Simon Dowling
If you want your team to be fully committed to your idea, first it's worth spending time with them to connect and develop a level of trust. That's according to Simon Dowling, business coach and author of a new book, Work With Me: How to get people to buy into your ideas. You’ll achieve the best...
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Why your voice counts - Anouska Taylor
Have you thought about your voice and how others might perceive you based on the way you talk? Like most business people, probably not. According to voice coach Anouska Taylor, we're so concerned with what we say, that we ignore the power of how we speak, which can influence the perceptions…
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Property market update October 2018 - Andrew Fawell
Property's a complicated beast at the best of times, but political upheaval certainly doesn't help. What is the current state of property as an investment option and how should you respond in a market under stress? To help answer those questions and more is property expert Andrew Fawell, who says…
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Making moves in a crowded market - Liam Ganley
Entrepreneurship is in Liam Ganley's DNA – he brought it with him to Melbourne from his home in Ireland. Liam now runs three successful pubs and restaurants in one of the world's most competitive and renowned foodie capitals. A city with shortages in hospitality staff – especially chefs – hasn’t...
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Mega venture to counter discount wars - Steve Layton
If you and everyone in your industry is slowly sinking to the bottom, how do you get back on top? By taking a radical shift in the way you do business. That's what Steve Layton, CEO of the Layton Group, has done as other furniture companies across the country discount their way to oblivion.…
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Swimming with the sharks to grow fast - Kate Save
Kate Save and her business partner were struggling to grow innovative food business, Be Fit Food, until Kate fronted the sharks on TV's Shark Tank. She faced a grilling, but armed with the right answers Kate encouraged one of the sharks, Janine Allis, to invest a substantial amount of money. The…
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Transitioning to the future - Steve Sammartino
Rapid advances in technology have delivered us much better access to ideas and human capital than ever before to help grow our businesses. Futurist Steve Sammartino encourages businesses to embrace a collaborative approach to business growth. You don't have to invent new stuff – instead, some of...
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The re-shaping of retail property - Peter Buckingham
Shopping centres and suburban shopping strips are separate beasts when it comes to retail, each with their own challenges for landlords and tenants. And changes are underway. Site selection expert Peter Buckingham has studied the retail sector for decades and he discusses the big changes...
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The 7 principles of successful marketing - Hunter Leonard
Before you do anything, before you take out an ad or write a blog post, understand what your target market wants and needs. That advice is from marketing consultant Hunter Leonard, who has surveyed thousands of business owners and who shares more than 30 years of marketing experience by listing…
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How to give feedback - Mandy Holloway
A lot of business owners find it uncomfortable to provide constructive feedback to staff, and when they do it's often ineffective. Business and leadership coach, Mandy Holloway - who has examined numerous businesses across Australia - says feedback should not be about fixing someone. Instead, she...
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Embracing the next generation of employees - Simon Dennis
Millennials contribute significantly to the Australian workplace, and it behoves your practice to find and keep the key performers. That's according to Simon Dennis, Head of Partnerships at MYOB, who examines the advantages Millennials have by bringing crucial skillsets that you would otherwise...
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Torchbearer for future leaders - Jo Burston
Achieving a turnover of $40 million in the first five years of founding Job Capital, Jo Burston is one of Australia's leading entrepreneurs. Her latest venture, Inspiring Rare Birds, is a global movement to help women grow their businesses. She says there are real bottom-line reasons why…
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How to tackle a changing world - Rodney Eade
Australian Rules football legend, Rodney Eade, has changed his coaching boots for the corporate sector, offering businesses lessons in leadership, especially around the area of change. Rodney's new venture is called Facing Change, and it's a timely initiative as the world of business transforms…
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Encouraging mature age entrepreneurs - Hunter Leonard
Some of the best start-ups are founded by entrepreneurs who have experience and wisdom on their side. A champion for mature age entrepreneurs is business advisor Hunter Leonard who's written a book 'Generation Experience' to help older business people. As older people discard their employment...
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Managing staff performance - Mandy Holloway
Mandy Holloway isn't a fan of your typical performance management appraisals which allow managers to hide behind a system. Instead, she says, managers should talk with their staff more often and in a meaningful way. Mandy outlines the seven types of conversations you should have with your team...
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Truths from 50 years in business - Geoff Slade
An Australian veteran business leader shares the lessons he's learnt from the rough and tumble of five decades of business life. Geoff Slade built Slade Group to Australia's biggest executive search firm through a combination of hard work and developing trusting and meaningful relationships. He's...
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Tearing down assumptions about consumers
Throw out the old ideas around consumer behaviour – in the modern world customers don't follow a pattern based on their age, gender, race or economic status. But what does it mean for businesses, and marketers in particular, when traditional market segments no longer apply? American author and...
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Global trade & the Transpacific Partnership
Importers and exporters are keenly watching the new Transpacific Partnership. Russell Wiese from law firm Hunt & Hunt puts things into perspective for business owners, highlighting the broad benefits of the TPP and setting it against the backdrop of a potential US-China tariff war. See...
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Giant steps in the digital marketing jungle
Becoming king of the digital marketing world takes ambition, determination and a highly focused client offering - and Sabri Suby’s achieving a right-royal success. Just four years ago, Sabri Suby was working out of a garage with barely enough money to make cold calls. Today his digital marketing...
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Could a merger be your next step?
If merging with another business is part of your succession plan, there’s a lot to consider and you need to plan carefully. Where do you start, what are the risks and how do you find a perfect partner? Mergers can provide a great solution for business owners looking at the next step for…
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Finding & keeping great people
We've all heard a business is only as good as the people in it – so how do you find and keep great people? Recruitment expert, Warren Howard of Howardco, takes us through best hiring practices. Warren says one of the biggest mistakes businesses can make is not identifying what the business really...
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ABOUT THIS SHOW
Business Essentials talks to those at the forefront of business success who are willing to share their experience and expertise with you. Each episode provides relevant, reliable and up-to-date topics on how to grow your business. We interview experts on leadership, innovation, sales and marketing, customer service, and more. And we speak with leaders in business who have faced challenges and achieved success themselves, and who provide their own insights on what it takes to be successful.
HOSTED BY
SoundCartel
CATEGORIES
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