PODCAST · business
C-Suite Intelligence
by The Miles Group
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
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92
The Problem with Performance Reviews
Performance reviews often fall short because they’re treated as a single conversation rather than the outcome of a year-long management process. When expectations aren’t clearly defined, and feedback isn’t captured along the way, reviews can become vague, shaped by recency bias, or less useful than they should be.In this episode, host Bobby Williams is joined by Taylor Griffin and Courtney Hamilton to discuss how leaders can run reviews that actually drive results. The conversation covers how to define clear standards, stay close to performance throughout the year, and turn the review itself into a forward-looking discussion about what comes next.In this episode, we discuss:Why reviews are often vague or overly influenced by recent eventsHow defining the “gold star” improves accountabilityThe “captain’s log” method for capturing performance examples throughout the yearHow to deliver feedback in a way that reduces defensiveness and drives change
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91
AI, Leadership, and the Future of Performance
AI may be transforming how work gets done, but the fundamentals of leadership haven’t changed. Sound judgment, clear direction, and trust remain the true differentiators.In this episode, host Robert Williams sits down with Stephen Miles, Founder & CEO of TMG, and Taylor Griffin, Managing Partner, to explore how AI is reshaping work, leadership, and employee value. As intelligence shifts from a scarce resource to an abundant one, leaders are faced with a new challenge: redefining self-worth, productivity, and performance in an AI-enabled workplace.They discuss:How AI can elevate human capability by eliminating low-value workWhy judgment (not activity) will become the new measure of performanceThe organizational shifts required in an AI-enabled workplaceBreaking down silos between HR, technology, and leadership
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90
Turning Tension into Trust: Leading Under Pressure
High-pressure environments have a way of bringing real team dynamics to the surface. When deadlines loom and priorities pile up, conflict can either pull a team apart or strengthen trust, alignment, and performance.In this episode, host Robert Williams is joined by TMG’s Liz Kelly and John Nasr to discuss what leaders can do when the pressure is on and the team starts feeling the strain. Liz and John share what effective conflict management looks like in the real world, how trust is built through clarity and consistency, and what it takes to create an environment where people can collaborate instead of compete. They also unpack the role of a growth mindset, how “healthy tension” can actually make teams stronger, and the practical ways leaders can reduce stress, clarify priorities, and keep everyone moving in the same direction.In this episode, we discuss:Building trust through clear roles, expectations, and accountabilityWhy cross-functional collaboration tends to break down under pressure (and how to fix it)The difference between unhealthy conflict and healthy tensionTechniques for reducing team stress and maintaining focus on priorities
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89
Making the Most of Your Coaching Relationship
Coaching has become part of the leadership operating model at the top of organizations. What used to be perceived as a corrective measure is recognized as an investment in leadership -- a disciplined way to strengthen individual decision-making, accountability, performance, and support overall leadership effectiveness.In this episode, host Robert Williams is joined by TMG Managing Directors Liz Kelly and Stephanie Loquvam to explore the benefits of professional coaching for senior leaders. Drawing on recent Stanford research co-authored by our CEO, Stephen Miles, they examine why coaching adoption has increased significantly in recent years and how to make coaching sessions most productive. The conversation focuses on approaching coaching with intention, preparing thoughtfully, setting clear priorities, and maintaining continuous engagement.In this episode, we discuss:● Why coaching is critical for leaders● How preparation and clear priorities drive more effective coaching relationships● The role of accountability and vulnerability in leadership development● Using data and feedback to strengthen coaching outcomes
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88
New Member = New Team
When a new team member joins, leaders often focus on getting the individual up to speed while overlooking the broader impact on the rest of the team. Over time, this can create misalignment and friction within team dynamics, even when performance might appear strong on the surface.In this episode, TMG’s Robert Williams is joined by Courtney Hamilton and John Nasr to look at what happens to the team as a whole in these moments. They explore the idea of “new member, new team,” challenging the assumption that teams change only when leadership does. They also discuss how leaders can use these moments to reset norms and clarify expectations.In this episode, we discuss:Why every new hire reshapes team dynamicsThe importance of revisiting and documenting team normsCommon leadership mistakes during onboarding and team transitionsUsing onboarding to strengthen cohesion and performance
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87
Beyond Labels: Leading a Multigenerational Workforce
With four generations now working side by side, leaders are being challenged to rethink how they communicate, motivate, and build trust across different work styles and expectations.In this episode, host Bobby Williams speaks with Taylor Griffin and Courtney Hamilton about managing multiple generations in today’s workplace. They explore why flexibility is more important than generational labels, how context-rich communication and clear expectations reduce friction, and what predictable leadership routines look like in high-performing, multigenerational teams.Join us as we discuss:Leading across Baby Boomers, Gen X, Millennials, and Gen ZFocusing on individual motivation rather than generational stereotypesBuilding trust through transparency and consistent leadership routinesUsing detailed feedback and context-rich communication to align teams
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86
Protecting Time at the Top
Senior leaders are often pulled in countless directions, responding to stakeholders, managing fast-moving priorities, and trying to stay focused amid constant fragmentation. Over time, this can dilute impact, pulling even the most capable leaders away from high-value work.In this episode, TMG’s Robert Williams, Taylor Griffin, and John Nasr explore what it means to prioritize at the executive level. They break down how leaders determine the work only they can do, what should be delegated, and what can be eliminated altogether. Through the lens of ruthless and dynamic prioritization, they discuss how senior leaders protect their time, clarify expectations, and stay focused on the outcomes that actually matter.In this episode, we discuss:Creating a clear framework for owning, delegating, and eliminating workProtecting time and attentionAligning stakeholders around critical prioritiesStaying flexible and adaptive as demands and circumstances shift
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85
The Board’s New Mandate: Enterprise-Wide Talent
Boards are taking a more active role in overseeing talent, expanding their focus from CEO succession into examining leadership strength across the enterprise.In this episode, TMG’s John Nasr and Eric Shor examine how directors are partnering more closely with CHROs, connecting people decisions to business strategy, and evolving compensation committees into true “People Committees.” They share how leading Boards are developing structured, forward-looking processes to assess readiness, strengthen succession depth, and link talent planning directly to long-term value creation.Join us as we discuss:The shift from CEO succession to enterprise-wide talent strategyPartnering with HR leaders to align people and business strategyCreating repeatable processes for evaluating and developing top talentBest practices for executive-board engagement
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84
Leading with an Enterprise Lens
As leaders rise, they must shift their focus from leading a team to shaping the business. Success at the top depends on how well they see across the enterprise, not just how well they manage their own business or function.In this episode, John Nasr and Stephanie Loquvam break down what it means to operate with an enterprise lens. Through the idea of “T leadership,” they explore how leaders balance deep expertise with broad alignment across peers and business units. Enterprise leadership requires influence, trust, and collaboration, qualities that translate individual results into collective progress across the organization.The conversation explores how senior leaders can:Build credibility across functions and business unitsMap stakeholders and influence outcomesEarn trust through consistent, transparent behaviorsShift from driving team results to co-authoring enterprise success
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83
Using Influence to Drive Outcomes
Have you ever left a meeting thinking everyone was on board, only to realize weeks later that nothing is actually moving forward? In this episode, TMG’s John Nasr and William “Billy” Stern unpack what it really takes to build influence. Real influence isn’t about making a strong argument in the room. It comes from understanding the people around you, earning their trust, and creating the conditions for shared ownership. The episode explores how to align priorities, socialize ideas, and co-author solutions with peers across roles and departments.Join us as we discuss:The role of trust and empathy in executive buy-inBuilding influence through everyday interactionsNavigating decentralized and matrixed teams
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82
Raising the Bar: Leading with a Growth Mindset
At the CEO level, a growth mindset shows up in how leaders think, act, and respond under pressure. It also shapes how they learn, solve hard problems, and set the tone for resilience and accountability. In this episode, Stephen Miles and Taylor Griffin talk about how growth-minded CEOs stay curious, take on challenges early, and lead their teams through uncertainty with clarity and composure. They share how this mindset drives better judgment, sharper decision-making, and stronger performance across the organization.Join us as we discuss: How top CEOs keep learning, even in areas where they’re already experts Learning to act on "whiffs of smoke" before they turn into full-blown crises Staying calm under pressure and turning setbacks into progress
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81
Five Trends Reshaping Executive Leadership
The role of the senior leader is changing at an unprecedented rate. From tech disruption to talent strategy, five major trends are redefining what it takes to guide organizations forward. In this episode, Stephen Miles and Taylor Griffin examine how technology is transforming every business model, why organizations are moving faster and flattening, what it means for leaders to continually raise the bar for themselves and their teams, and more. They also dive into the new realities of talent strategy and the critical role of resilience in day-to-day leadership.Join us as we explore:Why staying curious and close to the work matters more than everHow AI and data are reshaping talent strategy and organizational planningThe impact of faster, flatter structures on decision-making and team dynamicsHow ambition and resilience are defining the next generation of leaders
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80
Promotable vs. Ready
High performers often reach a point in their careers where forward momentum slows down. Promotions that once followed a steady rhythm now come with higher stakes, less predictability, and more scrutiny. In this episode, TMG’s Taylor Griffin and Maizie Nelson explore what really changes as leaders rise, and why strong performance alone isn’t always enough to signal readiness for the next step. They unpack the shift from execution to influence, share how to assess whether someone is truly prepared for an expanded scope, and offer a new lens for thinking about growthJoin us as we discuss:Why career progression slows as the stakes get higherHow to assess real readiness vs. potentialHow to reframe “staying put” as a strategic move
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79
Culture Is What Leaders Let Happen
Company culture is shaped by what leaders do, not just what they say. In this episode, TMG’s Robert Williams sits down with Taylor Griffin and Liz Kelly to talk about how culture takes root through behavior. They explore how leadership choices—what gets rewarded, what gets overlooked, and how decisions are made—send powerful cultural signals. The conversation looks at how consistency shapes culture and how leaders can use regular moments, such as team meetings and one-on-ones, to reinforce values in meaningful ways.Join us as we discuss:How leaders shape culture, often without realizing itWhy consistent behavior carries more weight than messagingSimple, effective ways to reinforce culture across teams and locations
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Feedback at the Top: Why Great Leaders Keep Listening
Coachability is one of the clearest differentiators between leaders who continue to rise and those who hit a ceiling. In this episode, TMG Senior Managing Directors Courtney Hamilton and John Nasr unpack why this quality is more critical than ever for top executives.They explore the difficulty of staying truly open to feedback in the high-pressure, high-stakes world of senior leadership. Drawing on deep experience working with high-growth companies, they share how executives can stay aligned with evolving business demands while continuing to grow, and how leaders can shape cultures where honest, peer-driven feedback leads to real development.Join us as we discuss:What coachability really looks like at the senior levelWhy honest feedback gets harder to come by the more senior you getHow to break free from a stasis mindset and keep growing
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77
Is Your Leadership Model Built to Scale?
As companies scale, the way decisions get made can either accelerate progress or create hidden drag. Early-stage models that depend on a few senior leaders making most calls eventually slow things down. In this episode, TMG’s Taylor Griffin and Courtney Hamilton explore how organizations can build decision-making systems designed for growth.They discuss why the common "hub and spoke" model creates bottlenecks and how distributed leadership can drive both speed and alignment. The conversation focuses on how leaders can create clarity around ownership, accountability, and process without losing visibility or control.Join us as we discuss:Why centralized decision-making holds back growthWhat it takes to transition to a distributed leadership modelHow clarity and accountability drive speed and trustThe leadership shifts required to delegate decisions without losing alignment
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76
Battery Life: Managing Energy
In this episode, TMG’s Liz Kelly and John Nasr explore a leadership skill that rarely gets the attention it deserves: managing energy. They look at how a leader’s energy shows up across internal meetings, client engagements, and executive forums and how it shapes the way others experience their leadership.Drawing on their coaching work with senior executives, Liz and John discuss how staying consistent in your presence and tone helps build trust, especially in high-pressure moments. They offer practical tools to help leaders prepare for key interactions, reset between meetings, and bring clarity and focus to every conversation. Join us as we discuss:How energy shapes leadership impact across every settingWhy consistency and predictability build trust under stressSimple ways to reset between meetings and stay focused
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Built on Trust: How Leaders Drive Performance
In this episode, Courtney Hamilton and John Nasr explore how trust shows up on high-performing teams and why it’s a critical part of effective leadership. They break down the core components of trust, including credibility, reliability, and interpersonal connection, and explore how consistent leadership behavior directly impacts team alignment and results. Courtney and John also share actionable tools like the “ask me, tell me” framework and discuss how cross-functional collaboration, humility, and intentional communication create a culture of accountability and shared success.Join us as we discuss:How consistent leadership builds lasting trust across teamsWhy vulnerability and humility are essential for high-impact leadersHow trust fuels collaboration, commitment, and results
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Making Room to Lead
In this episode, John Nasr and Liz Kelly explore the traits that distinguish top-performing leaders—and how those traits help build team capacity. They cover why a strong management operating system drives consistency, how effective delegation allows leaders to focus on strategic priorities, and what it takes to run purposeful and efficient meetings. John and Liz also discuss how to balance your team with the right mix of high-potential talent and steady anchors, the importance of staying ahead of the curve, and why an empathetic, outward-focused mindset fuels growth and performance.Join us as we discuss:How to build a management system that drives predictability and reduces noiseHow to lead meetings that actually move work forwardWhy team balance and proactive leadership are essential to scaling success
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Coaching Doesn’t Stop at the C-Suite
In this episode, Stephen sits down with Robert Williams, Senior Consultant at TMG, to unpack how continuous development sharpens leadership at the highest levels. They explore the role of executive coaching in helping CEOs adapt to new challenges, refine their approach, and stay ahead of the curve. From embracing feedback to cultivating a growth mindset, this conversation offers a clear look at what it takes to lead with lasting impact.Join us as we discuss:Why CEOs must embrace coaching to stay competitive in a dynamic business worldHow a growth mindset fuels adaptability and resilience at the topThe impact of continuous development on decision-making and leadership effectiveness
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High Agency Leadership: How Productive Friction Powers Great Teams
In this episode, Stephen sits down with John Nasr, Senior Managing Director at TMG, to explore how high agency leadership can shape organizational success. They discuss the importance of micro-leadership—being deeply involved in the details, setting clear context, and maintaining accountability. John and Stephen also cover how leaders can assess their own agency, adapt to organizational needs, and create a high-performance culture. This conversation offers valuable insights into how high agency leadership fuels growth and creates lasting impact.Join us as we discuss:How productive tension fosters accountability and high performance without creating unproductive conflictThe power of micro-leadership and continuous context-settingBuilding resilience and adapting your leadership style to drive success
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71
The Agent Problem: Who’s Advocating for You?
In this episode, Taylor Griffin, COO of TMG, and Senior Managing Director Courtney Hamilton break down the “agent problem”—the often-overlooked challenge leaders face when key career decisions are made behind closed doors. Many assume their work speaks for itself, but in reality, it’s the conversations happening when they’re not in the room that shape their trajectory. Taylor and Courtney share practical strategies for ensuring the right people advocate for you, managing how you’re perceived in talent discussions, and taking control of your professional narrative.Join us as we discuss:How to navigate the “agent problem” and ensure you’re represented accurately in leadership conversationsThe key relationships every leader needs to cultivate for career growthHow intentional actions can transform perceptions and unlock new opportunities
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Leading at Scale: How to Build a Management Operating System
In this episode, Stephen Miles, CEO of TMG, and John Nasr, Senior Managing Director, discuss how leaders can scale their impact by developing a structured management operating system. Many leaders advance by relying on intellect and adaptability, but as responsibilities grow, those skills alone aren’t enough. The key to navigating this shift is implementing a system that enables leaders to scale effectively while demonstrating their growth and capacity.Join us as we discuss:The key components of an effective management system, from defining the "gold star" to signaling your leadership styleHow to build the right relationships and structure to scale leadership without falling into micromanagementWhy tensioning the system and refining metrics are essential for detecting risks early and driving results
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Lessons in Leadership & Growth
In this episode, Taylor sits down with Laura Cococcia, Managing Director at Council Advisors, for a conversation on leadership, career growth, and the skills that set top executives apart. Drawing from her experience across nonprofits, tech giants, and corporate enterprises, Laura shares insights on leading through uncertainty, building strong teams, and the role of mentorship and feedback in shaping effective leaders. She also reflects on the importance of clear communication in high-stakes situations, and how adaptability enables leaders to navigate complexity and drive results.Tune in as we explore:How transparent communication builds trust in times of crisisStrategies for leading effectively under pressureWhy adaptability is a non-negotiable skill for C-suite leaders
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Send the Right Signals
Today, we’re exploring a leadership skill that’s often overlooked: signaling your leadership style. Stephen is joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss how intentional signaling builds trust, fosters collaboration, and drives team success. They’ll explore how choices like structuring team check-ins and communicating your preferences can create clarity and improve performance. The conversation also delves into micro-leadership versus micromanagement, the challenges of onboarding, and the value of consistent, predictable leadership.Join us as we discuss:How clear leadership signaling builds trust and creates a more collaborative and aligned team.The key differences between micro-leadership and micromanagement, and how to mentor without undermining trust.Strategies for evaluating past leadership, establishing clear expectations, and aligning your team around a common goal.
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Navigating the Boardroom: Building Relationships That Drive Results, Part 2
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the second part of our two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.Join us as we discuss:Practical strategies for handling tough questions and facilitating productive discussions using a Socratic approach.How to establish trust with the Board through consistent, thoughtful engagement and communication.Techniques for managing aggressive Board members and maintaining strategic alignment.
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Navigating the Boardroom: Building Relationships That Drive Results, Part 1
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the first part of a two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.Join us as we discuss:Practical strategies for handling tough questions and facilitating productive discussions using a Socratic approach.How to establish trust with the Board through consistent, thoughtful engagement and communication.Techniques for managing aggressive Board members and maintaining strategic alignment.
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Embracing Idea Conflict: Creating Space for Healthy Debate
In today’s episode, TMG CEO Stephen Miles and Managing Director Stephanie McCoy Loquvam discuss the importance of fostering idea conflict without devolving into social conflict. They explore going “hard on the idea, soft on the person” to drive effective decision-making and encourage diverse perspectives. Tune in for insights on what causes social conflict, why it undermines team dynamics, and how leaders can create the conditions for open, productive debate.Join us as we discuss:Practical strategies for promoting idea conflict without causing personal friction.The role of context, trust, and structured processes in fostering a culture of constructive debate.How to lead open debates that center on the ideas, not the individuals.
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A Leader's Guide to Crisis Prevention
In this episode, Stephen is joined by Taylor Griffin, COO of TMG, to explore how spotting early signs of potential threats can transform the way senior leaders navigate their organizations. Together, they’ll discuss how the ability to identify subtle warning signs—before a full-blown crisis emerges—empowers leaders to make smarter, proactive decisions. They’ll also share a practical toolkit for detecting those early whiffs of smoke and preventing issues from escalating into larger problems.Join us as we discuss: How successful leaders act on weak or missing signals to stay ahead of emerging threats.The importance of ongoing team engagement for effective signal detection and spotting emerging threats and opportunities.The courage it takes to challenge the status quo and address potential issues that others may not see.
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Founder Mode for the Rest of Us
What exactly is founder mode? Is it just another form of micromanagement, or is it a practical approach to leadership in today’s fast-paced business environment?In this episode, Stephen and Taylor dive into the debate sparked by figures like Paul Graham and Brian Chesky, proposing a middle ground between founder and manager mode—micro-leadership. By striking the right balance between employee empowerment and direct managerial involvement, leaders can drive results and foster innovation, staying engaged with both their work and their teams while supporting autonomy and creativity.Join us as we discuss:How to embrace micro-leadership by staying connected to your team’s work.How to build a management system with regular check-ins that balance stability with high performance.How to give top performers the context and guidance they need to maximize their potential and drive success.Learn more:Founder Mode, by Paul Graham Lenny’s Podcast featuring Brian Chesky
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Judo vs. MMA: Choosing Talent for Critical Roles
Choosing the right talent for a role is always important, but it's even more crucial when that role is essential to meeting your company's strategic priorities. A leader in a critical position who can't foster deep team alignment and synchronized prioritization can have a cascading negative effect. In this episode, TMG CEO Stephen Miles and COO Taylor Griffin discuss how to determine a role's criticality and evaluate whether a leader has what it takes to be effective.Join us as we discuss: Judo vs. MMA and why "sharp-elbowed" executives aren't always the most effective.The importance of stress testing executives in critical roles.How a clear 12-month plan can help mitigate scope risk when an executive takes on a new role.
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From Automatic to Manual: How to Lead With Intention
In today's episode, we're joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss one of our favorite coaching concepts: shifting to a manual operating mode. As leaders succeed in their careers, they often start defaulting to autopilot. However, there are situations where making the conscious decision to "go to manual"–a process that involves consciously hijacking your automatic response to an event and taking a new, more deliberate approach–will help you become a more effective leader.Join us as we discuss:How slowing down and staying open can help you avoid stasis and maintain a growth mindset.Ways to shift out of automatic mode in everyday activities, such as meetings, to consistently show up as the best version of yourself.The importance of shifting to manual during times of crisis to ensure you're acting as an absorber and not an amplifier.
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Developing Next-Gen CEO Talent: Practical Tips for Emerging Leaders
Join TMG’s CEO Stephen Miles and COO Taylor Griffin as they unpack the secrets to developing the next generation of general management talent. From doing a staff job to taking something good and making it better, they walk through key experiential moves that can help you take your career to the next level. Whether you're focused on your own development or tasked with developing people, this episode is your go-to guide for rounding out general management talent.Join us as we discuss:The challenges facing general managers and practical skills that can help you lead more effectivelyThe importance of learning how to make your mark as a leader, whether you’re turning something around or working to improve something that is already successfulHow staff and headquarters positions can help you develop a deeper understanding of how your organization operates
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Turning Stress Into Success: How to Manage Through Turbulent Times
Today, our host Stephen Miles, CEO of TMG, is joined by Senior Managing Director John Nasr for an insightful discussion on how executives can effectively lead during turbulent times. In today’s high-velocity, high-stakes environment, understanding the intricacies of leadership under stress has never been more important. From practical tips on turning outward and leveraging your team to the nuances of decision-making and prioritization, Stephen and John break down the hallmarks of effective leadership and pitfalls to avoid. This episode is packed with actionable advice to help you and your team navigate the storm.Join us as we discuss:Balancing instinct and data to ensure best outcomes during a crisisLearning to turn stress into strengths for effective leadership. How absorptive leadership allows you to manage your emotions, slow down decision-making processes, and foster team cohesion.
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The Art of Followership: How to Reduce Friction and Drive Results
While the world is saturated with content on leadership, most of us spend the majority of our careers as followers. Today's guest, TMG SMD John Nasr, joins us to explain effective followership and why it's essential for career advancement.In this episode, we discuss practical strategies for creating a low-friction relationship with your leader and how to manage interpersonal dynamics between different personality types, such as introverts/extroverts and thinkers/blinkers. Together, we provide actionable advice on adjusting your energy levels and approach to match your leaders' goals, reducing friction and opening doors to new opportunities.Join us as we discuss:The importance of understanding a leader's preferences for communication and interaction.What distinguishes thinkers from blinkers, and how these two personality types can work together more efficiently.How adapting to your leader's preferences reduces friction and drives results.
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Power in the Details: Using Micro-Leadership to Drive High-Performing Teams
Micromanagement gets a bad rap, but could more involvement in the details be the key to successful leadership?This week, Stephen Miles and Taylor Griffin dive deep into the difference between detail-oriented micro leadership and overbearing micromanagement. Listen in as we uncover how a hands-on approach empowers leaders, enhances team alignment, and boosts organizational velocity.Learn more about:A disciplined management operating system that helps leaders remove obstacles for their teams while staying immersed in the details that matter. How the weaponization of micromanagement has caused many leaders to take a hands-off approach centered on delegation that’s detrimental to team building.Why detail matters for leaders and how micro leadership helps create psychological predictability for teams while maintaining healthy tension in the system.
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Pt. 2 Strategies for Success: A Guide to Leadership in a Complex World
In part two of our discussion on the challenges facing CEOs in 2024, Stephen and Taylor dive deeper into the mechanics of the return to office, the ins and outs of virtual collaboration, what to expect from the regulatory environment in an election year, and the importance of embracing generative AI.Join us as we discuss:How CEOs can help teams balance the need for in-person socialization and collaboration while maintaining flexibility.Our predictions on how political change could affect M&A activity in the U.S. Why CEOs should stop fearing Generative AI and start preparing for how executive, legal, and people teams will put guardrails around its use.
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Pt. 1 Strategies for Success: A Guide to Leadership in a Complex World
”What you actually hear from CEOs is that they're more in Crisis Leadership planning mode than ever before.”From the issues surrounding return-to-office policies and decreased headcounts to broader geopolitical challenges, Taylor Griffin, Chief Operating Officer at The Miles Group, joins us to talk about how CEOs can navigate the ambiguity of 2024.Join us as we discuss:Leadership strategies for CEOs facing challenges to their company’s license to operate, including ESG, regulation, and more.Learning to plow 40 fields instead of 5: how a dynamic approach to prioritization can help CEOs drive efficiency.The importance of friction for CEOs and why being more involved in day-to-day challenges could actually open up capacity, as opposed to bogging you down.
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14. High-Performance Coaching – A Conversation with Harley Finkelstein of Shopify
Special guest Harley Finkelstein, President of Shopify, joins TMG CEO Stephen Miles to discuss their successful coaching relationship and what an ideal high-performance coaching experience can achieve. For executives and founders who may have never considered executive coaching or are unsure of what a coaching relationship looks like day-to-day, Stephen and Harley illustrate what the very best executive coaching relationship can provide.
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13. Re-Engaging Burned Out Employees
Employees and teams are experiencing burnout across all levels of the organization. Burnout challenges not only workforce engagement, but quality, productivity, and problem-solving abilities. Courtney Hamilton and Christina Woodard discuss the causes of burnout and the strategies to combat it in order to reconnect teams to their company, culture, and meaningful work.
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12. Weak Signal Detection
Every time there’s a threat against a company, there is almost always a weak signal or a whiff of smoke that can serve as an early warning of the risk to the organization. If that threat is dismissed or ignored, the whiff of smoke can turn into a forest fire. Then the organization faces a much bigger problem, with fewer options to solve it. CEO Stephen Miles and Managing Director John Nasr discuss the importance of embedding weak signal detection in the company culture.
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11. Building Trust on Your Team and Inside Your Company
Without trust, there is no shared or mutual accountability, and teams do not have strong enough foundations to accomplish their goals. Yet, many people cannot articulate what they and their teams actually need to do in order to form that trust. Stephen Miles and Maizie Nelson share the 8 ways to build trust on your team and inside your company.
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10. Onboarding Into a Senior Role
Derailment rates for executives in transition, particularly in senior level roles, tend to be higher because they don’t always have the proper understanding of the degree of difficulty related to a given transition. Courtney Hamilton and Christina Woodard discuss how to develop an effective onboarding plan for the first year, allowing proper time to connect with stakeholders, build alignment on the mandate, and prioritize your time effectively, among other strategies.
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09. Coachability: Getting Serious About Your Own Development
Regardless of raw potential and natural talent, every person who is serious about their leadership development and growth demonstrates coachability. Taylor Griffin and Samantha Smith explore the concept of coachability – openness to feedback and new ways of doing things, and following through with those changes as part of an iterative, ongoing process.
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08. The Dark Side of Company Culture: Stasis and Conformity
Culture is most often shaped and fortified on the margin, when leaders must make hard choices. Depending on what they can tolerate, their decisions will either result in a high-performing company culture or one that leads to high levels of conformity and stasis. TMG CEO Stephen Miles and Managing Director John Nasr discuss the criticality of a company’s culture to its longevity and long-term success; and explore the dark side of corporate culture – stagnation that can lead to an organization’s irrelevance and decline.
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07. Every Job is a People Leader Job
HR has changed dramatically over the last few years, growing well beyond recruiting and development. Jeff Vijungco – the former Chief People Officer at Rubrik and VP of Global Talent at Adobe, and now Partner at One North Talent – joins The Miles Group COO Taylor Griffin and Managing Director Samantha Smith to discuss the changing landscape of the industry and the needs of today’s Chief People Officers, senior talent executives, and CEOs.
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06. High-Performing Leadership Teams: Raising the Bar and Lowering the Cost of Coordination
Frustration among leaders is mounting when it comes to the overall effectiveness and collective performance of their leadership teams. Amplified by the shift to the virtual world, the transition has lowered shared context while increasing the default to individual executives executing in their own lanes. As a result, companies and leadership teams became more vertical and less horizontal, decreasing the sense of team, and increasing the cost of coordination. CEO Stephen Miles and COO Taylor Griffin focus on the areas where leaders can lower the cost of coordination in order to better establish high-performing leadership teams.
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05. Performance and Purpose – An Interview with Tom Williams of Parker Hannifin
Special guest Tom Williams discusses key issues CEOs are facing today – and will face tomorrow. Executive chairman and former CEO of Parker Hannifin, the multi-billion-dollar, Fortune 250 global leader in motion and control technologies, Tom joins TMG CEO Stephen Miles to discuss leadership challenges such as driving productivity during high inflation, performance optimization, and utilizing AI.
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04. Ask for Advice, Not Feedback
Employees crave feedback on how to improve their performance, but according to workplace surveys, most say they don’t get it. Taylor Griffin and Samantha Smith suggest asking for advice, not feedback. Advice changes the content from backward-looking and often negative to something that is forward-looking and framed in a more constructive, developmental manner.
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03. The Preparedness Playbook for Leadership in Difficult Times – Part 2
The world is less predictable – for many leaders and people inside companies, it’s hard and stressful. TMG CEO Stephen Miles and featured guest, Oracle EVP Rob Tarkoff, continue their discussion about how best to lead in stress events; the importance of “high context” leaders; building organizational capacity; and using resilience as a learning opportunity.
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ABOUT THIS SHOW
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
HOSTED BY
The Miles Group
CATEGORIES
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