Skip to content
Call Center Boss podcast artwork

PODCAST · business

Call Center Boss

by Call Center Boss

I share the tips and techniques that have worked for myself and my team for years.

Publisher-supplied feed metadata · PodParley refreshed Apr 16, 2026 · Source feed

Episodes

  1. Acknowledge the issues

    Acknowledge the issues with your prospect

  2. People purchase experiences

    Read the picture so that your client can envision the result of the outcome. The features are a means to the end result, which is the only thing your client cares about.

  3. You should be improving weekly

    If you are not seeing this improvement, it is time to look internally. Are you truly working as hard as possible? Are you working as hard as you did last month?

  4. Qualify BEFORE you pitch

    Make sure that your qualifying your prospect before you begin your sales presentation.

  5. Do you get stuck in call?

    A couple of phrase to get you unstuck

  6. How to regain control

    Transitional phrase to regain control of your call

  7. Phrase questions properly

    For his questions properly so that your prospect is compelled to answer.

  8. How to show empathy on a call

    How to show empathy on a call call and why it is important

  9. How to ask for sensitive info

    I offer a real world tip that is simple and really works. Give it a try!

  10. Objection: "Call me back."

    I show you how to deal with one of the most common pushbacks then we all deal with on a daily basis.

  11. Winners win and losers lose. Which one are you?

    Quick rant regarding those that make excuses

  12. I already have a supplier

    "I already have a supplier for that"

Type above to search every episode's transcript for a word or phrase. Matches are scoped to this podcast.

Searching…

We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.

No matches for "" in this podcast's transcripts.

Showing of matches

No topics indexed yet for this podcast.

Loading reviews...

ABOUT THIS SHOW

I share the tips and techniques that have worked for myself and my team for years.

HOSTED BY

Call Center Boss

CATEGORIES

Frequently Asked Questions

How many episodes does Call Center Boss have?

Call Center Boss currently has 16 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Call Center Boss about?

I share the tips and techniques that have worked for myself and my team for years.

How often does Call Center Boss release new episodes?

Call Center Boss has 16 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to Call Center Boss?

You can listen to Call Center Boss on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Call Center Boss?

Call Center Boss is created and hosted by Call Center Boss.
URL copied to clipboard!