PODCAST · science
CAPC Palliative Care Program Spotlight
by Center to Advance Palliative Care
The Center to Advance Palliative Care (CAPC)'s podcast, Program Spotlight, highlights successes and challenges faced by organizations of all sizes and settings. Each episode features an in-depth interview with a palliative care program leader or specialist covering common themes such as managing growth, improving the referral process, team wellness, organizational buy-in, relationship building, and much more.
Episodes
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Expanding Access to Palliative Care within a Rural Health System
In this episode, we hear from Dr. Patricia Fogelman, DNP, about being brought in to lead the palliative care program at Guthrie Clinic, a rural integrated health system located in north central Pennsylvania and upstate New York, serving 12 counties. We hear about the many ways she's proving the...
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How Research Informed a Home-Based Palliative Care Program from the Start
In this episode, we hear from Drs. Robert Friedman and Kate Tindall of Austin Palliative Care in Texas about their journey in establishing a home-based palliative care program. They discuss the challenges of designing their program, and how they used years of strategic research to identify their...
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Building a Systemwide Palliative Care Collaborative
Dr. Jessica Israel, senior vice president of geriatrics and palliative care at RWJ Barnabus Health in New Jersey, shares how she built a palliative care service line across the largest academic health care system in the state. She discusses how her communication skills expertise (from palliative...
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A Program Leader's Journey from Despair to Success
Dr. Chin-Lin Ching, medical director of palliative care at Highland Hospital, joins her mentor, Dr. Diane E. Meier, director of the Center to Advance Palliative Care for an interview. In this episode, Dr. Ching shares how she turned around her program, which was considered successful on paper...
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Teachable Moments: Proving the Value of Palliative Care
Dr. Diana Martins-Welch, Palliative Care Physician at Northwell Health Long Island, discusses how she built the outpatient palliative care practice as part of the center's cancer institute. She shares observations about growing from a sole provider to a small team, achieving earlier referrals…
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Building a Program from the Ground Up
Dr. Kathy Selvaggi, Director of the Butler Health System Palliative Care Program, steps into the program spotlight to discuss how she helped build a palliative care program from scratch beginning in 2015. In this episode, Dr. Selvaggi shares how being direct and transparent with institutional...
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Music and Memory: Improving Alzheimer's and Dementia Care
Music and Memory: Improving Alzheimer's and Dementia Care by Center to Advance Palliative Care
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Marketing Your Palliative Care Team
This episode of the Palliative Care Program Spotlight features a phone interview with Chautauqua Hospice & Palliative Care in Lakewood, NY. The conversation includes a discussion on how to find the right palliative care staff as well as a fascinating look at the team's investment into radio and...
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Facing the Challenge of Budget Barriers
What happens when your palliative care program's budget is cut significantly? How do you evolve and survive when your institution isn't providing the support you need to meet patients in need? This episode of the Palliative Care Program Spotlight tries to tackle these very questions. Our guest is...
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Showing Your Program's Value and Return on Investment
Dr. Stephanie Houck heads up the palliative care program at UT Southwestern Medicine. In this episode, she discusses proving her program's value through data and metrics in the face of a potentially changing funding program. Dr. Houck also discusses promoting palliative care and it's expansion…
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Embracing Change and Innovation in Palliative Care
Dr. Carl Robert Grey is a Geriatric Medicine Specialist and Co-Director of the Palliative Care Program at Wake Forest Baptist Health in North Carolina. At the time of recording, Dr. Grey was only weeks into his position at Wake Forest. In this episode, he discusses the importance of mentorship,...
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Overcoming the Challenges of Successful Growth
In this episode of the program spotlight series, Mary Alfano-Torres, Medical Director for Chapters Health Palliative Care in Florida, discusses how she prepared her staff to handle the enormous growth her program has experienced. With success comes growing pains and the need to balance the…
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How to Better Care for Dementia Patients
How to Better Care for Dementia Patients by Center to Advance Palliative Care
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Reducing Hospital Readmissions through Palliative Care
In this episode, Dr. Bob Bergamini of Mercy Palliative Care Services in St. Louis steps into the program spotlight to discuss how his program has fought to reduce readmission rates for his institution. This engaging chat is brought to you by the Center to Advance Palliative Care.
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How to Create a Culture of Palliative Care
Adriane Mackie RN and Jennifer Blechman MD of Partners in Care in Oregon step into the program spotlight to discuss building and growing an outpatient palliative care program. In this episode, Jennifer and Adriane chat about working with referring physicians to create a culture where upstream...
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Expanding into the Outpatient Setting: Challenges and Success Stories
The Rev. Kelley Woggon, M.Div., BCC of Norton Healthcare in Louisville, Kentucky steps into the palliative care program spotlight to discuss her palliative care program's push to move into the outpatient setting. In this chat, Kelley breaks down her challenges and successes into branching out…
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Team Wellness: Avoiding and Overcoming Burnout
Palliative care specialists can often feel spread thin especially if the team is understaffed or overbooked with consults. Dr. Wendy L. Knowlton, a Hospice and Palliative Care Specialist with Providence Sacred Heart Medical Center in Spokane, Washington, understands firsthand what it's like to…
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Building Relationships to Grow a Palliative Care Program
Inge DiPasquale, RN steps into the Program Spotlight to discuss how building relationships with referring physicians helped build her program from the ground up in just three years.
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Integrating a Pharmacist into the Palliative Care Team
Julie Lehn, PharmD, is a Clinical Pharmacy Specialist in Palliative Care at Banner Health in Phoenix, AZ. in this podcast, she discusses how adding a Pharmacist to a palliative care team can save an institution money, increase referrals, and reduce readmissions. Find out how in this engaging chat.
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Navigating Success and Managing Growing Pains
With great success comes even greater challenges. How do you staff appropriately when your consults grow in big numbers? How do you scale your business model to continue to reach the right patients? Our guest on this episode is Teresa Harvey of Transitions Lifecare in Raleigh, NC whose program...
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Hiring, Training, and Retaining Palliative Care Staff
Our latest guest on the Palliative Care Program Spotlight is Doctor Parag Bharadwaj. Parag is Chief of Palliative Care Medicine at Sentara Health in Norfolk, Virginia. In this conversation, Parag discusses his challenges with hiring the right staff and shares some of his recipes for keeping staff...
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The Big 3: Quality of Care, Provider Satisfaction, Cost Effectiveness
Our guest on this episode is Greg Kimura, Director of Palliative Care for Monarch Healthcare in Orange County, California. In this engaging chat, Greg discusses caring for patients through the continuum of care as well as the importance of patient satisfaction and physician training.
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Using Data to Find the Right Patients
In this episode we chat with Abi Katz, Medical Director of Advanced Illness Management at Fidelity Health Care and Premier Health. In this conversation, Abi breaks down the ways her palliative care programs use data to assess their biggest issues such as finding the right consults, staffing...
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Establishing and Growing a Palliative Care Team
How do you create a palliative care culture at an institution when there isn't one? How do you take the idea of palliative care and turn that into a real program that meets the needs of its patients? For the answers, we turned to Dr. Alexander Gamble, the Medical Director of Supportive Care at...
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Breaking Down Barriers with Referring Clinicians
Our guest in this episode of the Program Spotlight is Kristin Edwards who oversees the palliative care service line at Bridgeport Hospital, within a multisite hospital system. Responsible for clinical supervision, hospital staff education, as well as metrics and measurement, Kristin has a lot to...
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Palliative Care from the Top Down with Dr. Ira Byock
Our guests on this episode are Dr. Ira Byock and Dr. Kevin Murphy of the Institute for Human Caring of Providence St. Joseph Health. In this chat, Ira and Kevin discuss bringing uniformity to all palliative care programs at this 50 hospital health system serving communities across 7 states. The...
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Starting and Sustaining an Outpatient Palliative Care Program
Lori Yosick, Director for Community Palliative Care at Trinity Health, is one of the country's leading experts in palliative care. In addition to running the program at Trinity, Lori spends her time helping palliative care programs of all sizes extend their inpatient services to the outpatient...
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Palliative Care in the Community Setting: Starting a Program with Home Hospice of Grayson County
Welcome back to the palliative care program spotlight. In this episode, we're talking about the challenges of growing and sustaining a palliative care program in the community setting. Our guest is Nancy Jackson—Director of Community Development for Home Hospice of Grayson County in Sherman, TX.…
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Collecting and Leveraging Data with Community Regional Medical Center
A common issue palliative care programs face is finding the time to collect and leverage data. It's hard enough to reach the growing needs of patients let alone stepping back and analyzing the metrics that matter to your team or institution at large. On our hunt to find some programs who have…
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Payment and Billing with ProHealth Physicians
For those of you who have listened back to previous episodes you know that some of the same hot button issues keep emerging in these chats. One of those issues is finding the right payment model for your program especially in the face of potential changes to our health care system. This episode...
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Improving the Referral Process with Grady Health Systems
Our guest in this episiode is Dr. Paul DeSandre, Director of Palliative and Supportive Care at Grady Health Systems in Atlanta, GA. In our conversation, we discuss rebuilding a palliative care team that was failing and we get into the always interesting and always complicated challenge of...
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Overcoming Growing Pains with Community Health Network
How do you sustain a palliative care program in the community setting? "Communication, communication, communication," says Stacey Sharp, Director of Medicine Services for Community Health Network in Indiana. Stacey says communicating openly and effectively with institutional leaders, referring...
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Retaining and Training Staff with Providence St. Peter Hospital
This podcast features a conversation with Gregg VandeKieft, MD, MA, Medical Director for Palliative Care at Providence St. Peter Hospital, a Magnet Hospital in Washington. Palliative Care at Providence St. Peter Hospital is doing well. The program has done a great job engaging primary care...
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Palliative Care in the Community Setting: Making the Case with UC Davis Medical Center
Often, palliative care specialists have to double as business specialists. In this episode, we share our conversation with Doctor Christopher Lillis of UC Davis Health System. Chris is one of so many in our industry that are part of successful inpatient programs that are now beginning to test the...
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Palliative Care in the Community Setting: The Needs Assessment with Meridian Medical Group
Our guest Amy Frieman, MD, of Meridian Medical Group discusses how her team is transitioning into providing palliative care in the community setting.
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Taking a Team to the Next Level with Boston Medical Center
On this episode, our guest is Sandhya Rao, a physician and the Director of Palliative Care Service at Boston Medical Center. Sandhya was originally recruited by Boston Medical Center as a part time hospitalist and palliative care doctor. She has since made it her mission to help grow their...
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Turning a Program Around with Emory Palliative Care Center
The Palliative Care Program Spotlight Series travels to Atlanta, Georgia to learn about the Emory Palliative Care Center at Emory St. Joseph's Hospital. In this episode, we sit down with Sherika Newman, DO, who joined the team as Director of Palliative Medicine in 2014. Upon arrival, Sherika's…
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Expanding Palliative Care Into the Home Setting with Denver Hospice, Optio Health Services
Our guest today is Debora Gleason, who is currently the clinical manager for all palliative care programs at Optio Health Services within The Denver Hospice. Debra has a lot to teach us about expanding palliative care into the home setting, and is a great advocate for palliative care.
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Educating the Community on Palliative Care with Trillium Institute
Our palliative care program spotlight series continues with a fascinating chat with John Mulder, MD, FAAHPM, CHMD, the Medical Director of Trillium Institute and Holland Home Palliative Care. Holland Home began its clinical services in 2007 with home based and skilled nursing facility...
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Utilizing Palliative Care Data with the Motion Picture and Television Fund
The palliative care program spotlight series goes to the stars with a really interesting behind the scenes look at the Motion Picture and Television Fund, operated by UCLA Health. In this episode, we speak with Nurse Practitioner Linda Healy and Chaplain Rabbi Arthur Rosenberg. This is a…
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Managing Program Growth with Flagstaff Medical Center
We continue the palliative care program spotlight series with a truly educational chat with two members of the Flagstaff Medical Center palliative care team in Flagstaff, Arizona. My guests today are Emmalee Kennedy who is the Medical Director of the Flagstaff Medical Center palliative care team…
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Team Wellness and Education with Johns Hopkins Medicine
The palliative care program spotlight series continues with Rab Razzak, Director of Outpatient Palliative Medicine at Johns Hopkins Hospital. Simply put: Rab Razzak (Twitter: @rabrazzak) is championing the future of palliative care. He's big on staff education and he's incredibly driven to spread...
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Building a Palliative Care Program with Elmhurst Hospital
In this episode of the Palliative Care Program Spotlight podcast series, we'll be learning about a program that has just begun. Our guest is Nurse Practioner Tiffani Mckenna of Elmhurst Hospital—a small community hospital in Elmhurst, Illinois. Tiffani manages the palliative care program at...
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Meeting the Needs of a Growing Population with Hospice Of Northwest Ohio
In this episode of the palliative care program spotlight series, we speak with Katie Perkins of Sincera Supportive Care and Symptom Relief—a palliative care program owned and operated by Hospice of Northwest Ohio. Katie is a wonderful example of a dedicated and cutting edge program director.…
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Building Community Partnerships with Senior CommUnity Care
In Episode 2 of our Program Spotlight Series, we feature Senior CommUnity Care (SCC). SCC is a rural PACE program (Program for All-inclusive Care for the Elderly) that serves approximately 250 participants in two counties on the Western Slope of Colorado. Their parent organization is Volunteers…
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Getting Institutional Buy-In with CHI Health Palliative Care
In Episode 1 of our Program Spotlight Series, we feature CHI Health Palliative Care in Omaha, Nebraska. CHI currently provides inpatient consults across 5 hospitals with a projected 1300 consults this year and over 3,700 patient encounters. The program is supported within the clinic structure and...
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The Role of the Palliative Care Social Worker with Huntington Hospital
Sue Degnan, a retiring palliative care social worker at Huntington Hospital, reflects on her accomplished 52-year career and discusses how her successor is the right person to fill her shoes.
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ABOUT THIS SHOW
The Center to Advance Palliative Care (CAPC)'s podcast, Program Spotlight, highlights successes and challenges faced by organizations of all sizes and settings. Each episode features an in-depth interview with a palliative care program leader or specialist covering common themes such as managing growth, improving the referral process, team wellness, organizational buy-in, relationship building, and much more.
HOSTED BY
Center to Advance Palliative Care
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