PODCAST · business
Charting The Course
by Legato
Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members, and other industry voices, the podcast will explore what it means to build a stronger travel profession and a healthier industry.
Episodes
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Beyond Convenience: Why Travelers Still Need Travel Agents
Are travel agents competing with AI, or is AI revealing why real travel professionals matter? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith look at three recent travel headlines involving AI planning errors, alleged travel fraud, and increasingly sophisticated...
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All Hustle, No Progress? Rethinking Productivity for Travel Agents
Are you building your travel business, or are you simply staying busy? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith talk about the work that actually moves a travel business forward and the tasks that keep agents busy without creating meaningful progress. They...
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Travel Agent Business for 2027: Better Systems, Stronger Client Relationships and Sustainable Growth
Q4 is here, which means it is time to look honestly at what worked in your travel business this year, what did not, and what needs to change before 2027. In the first full episode of Charting the Course, Kelli Hayes Smith and Jonathan Morris look beyond sales numbers to discuss the signs that...
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Welcome to Charting the Course
Our Mission Statement here : Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team...
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ABOUT THIS SHOW
Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here.
Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members, and other industry voices, the podcast will explore what it means to build a stronger travel profession and a healthier industry.
HOSTED BY
Legato
CATEGORIES
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