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PODCAST · business

Charting The Course

by Legato

Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members, and other industry voices, the podcast will explore what it means to build a stronger travel profession and a healthier industry.

Publisher-supplied feed metadata · PodParley refreshed Oct 21, 2026 · Source feed

Episodes

  1. Beyond Convenience: Why Travelers Still Need Travel Agents

    Are travel agents competing with AI, or is AI revealing why real travel professionals matter? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith look at three recent travel headlines involving AI planning errors, alleged travel fraud, and increasingly sophisticated...

  2. All Hustle, No Progress? Rethinking Productivity for Travel Agents

    Are you building your travel business, or are you simply staying busy? In this episode of Charting the Course, Jonathan Morris and Kelli Hayes Smith talk about the work that actually moves a travel business forward and the tasks that keep agents busy without creating meaningful progress. They...

  3. Travel Agent Business for 2027: Better Systems, Stronger Client Relationships and Sustainable Growth

    Q4 is here, which means it is time to look honestly at what worked in your travel business this year, what did not, and what needs to change before 2027. In the first full episode of Charting the Course, Kelli Hayes Smith and Jonathan Morris look beyond sales numbers to discuss the signs that...

  4. Welcome to Charting the Course

    Our Mission Statement here : Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team...

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ABOUT THIS SHOW

Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here.

Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members, and other industry voices, the podcast will explore what it means to build a stronger travel profession and a healthier industry.

HOSTED BY

Legato

Frequently Asked Questions

How many episodes does Charting The Course have?

Charting The Course currently has 4 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Charting The Course about?

Charting the Course is a travel-industry podcast creating space for honest conversations about where our industry has been, where it is now, and where we go from here. Through conversations with travel agents, suppliers, partners, technology leaders, Legato team members, and other industry voices,...

How often does Charting The Course release new episodes?

Charting The Course has 4 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to Charting The Course?

You can listen to Charting The Course on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Charting The Course?

Charting The Course is created and hosted by Legato.
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