.png)
PODCAST · business
Churn Bites
by Brian Polackoff
Churn Bites – The Customer Success & Retention Podcast for B2B SaaSRetention is the new growth. Welcome to Churn Bites, the no-fluff podcast where B2B SaaS leaders uncover the secrets to reducing churn, increasing adoption, and driving predictable revenue growth.Join Brian Polackoff (CEO & Founder, Churn Assassin) and Dan Wilson (Go-To-Market Director, Churn Assassin) as they break down real-world customer success challenges in bite-sized episodes. Whether it's boosting product adoption, building feedback loops, or fixing churn blind spots, Churn Bites delivers tactical insights, expert interviews, and actionable strategies to help you keep customers longer.🚀 Why Listen?✅ Learn from industry experts & SaaS veterans✅ Get data-driven strategies to reduce churn✅ Improve customer adoption, engagement, and retention✅ Quick, to-the-point episodes—no fluff, just value🔗 Subscribe now and start turning churn into growth!
Episodes
-
Episode 9: The Communication Gap Costing You Customers
Discover why your product updates could be the key to reducing churn! In this insightful episode of Churn Bites, we talk with Brian Sierakowski from ChangeBot.AI about the critical importance of keeping customers informed about your product changes. Are your customers canceling because they don't...
-
Episode 8: How Quantifiable Value Prevents Churn
Discover the key to eliminating customer churn: quantifiable value. In this eye-opening episode of Churn Bites, customer success expert Brian Hansen reveals why measuring what truly matters to customers is the foundation of retention. Learn how to: • Identify and track meaningful customer…
more -
Episode 7: This Crazy Monthly Billing Hack Transformed This Dying SaaS Business
Joe Wilkinson returns to share a controversial but effective strategy for founders facing unexpected customer churn. Learn why switching from annual to monthly plans creates urgency, accelerates feedback loops, and forces your entire organization to focus on what truly matters for retention....
-
Episode 6: Cleaning Up the Funnel to Fix Churn
In this episode of Churn Bites, host Dan Wilson talks with Joe Wilkinson, a growth consultant specializing in conversion and retention, about tackling churn at the top of the funnel. Joe shares the story of a company struggling so much with churn that they had to lay off their entire marketing…
more -
Episode 5: The Chaos of Rapid Growth Without a Retention Plan
In this episode of Churn Bites, host Dan Wilson sits down with Deb Schleede and Eric Potter from OpMethods to discuss a common challenge: what happens when a company experiences rapid growth but has no structured process for customer retention and renewals. Deb and Eric explain how many companies...
-
Episode 4: How Messaging Effects Customer Retention
🎙️ Host: Dan Wilson 🎙️ Guest: Laura Lewis (Marketing Executive) In this episode of Churn Bites, Dan Wilson sits down with marketing executive Laura Lewis to discuss the critical role of product messaging in B2B SaaS success. They break down how the right messaging can drive adoption, reduce...
-
Episode 3: Why B2B SaaS Companies Lose Millions
🎙️ Host: Dan Wilson, GTM Director at Churn Assassin 🎙️ Guests: Deb Schleede & Eric Potter (Op Methods) In this eye-opening episode of Churn Bites, Dan Wilson sits down with Deb Schleede and Eric Potter from Op Methods to uncover a costly truth—many B2B SaaS companies have no idea why their...
-
Episode 2: Feedback Loops for B2B SaaS
🎙️ Featuring: Dan Wilson (Go-To-Market Director, Churn Assassin) & Brian Polackoff (CEO & Founder, Churn Assassin) In this episode of Churn Bites, Brian and Dan tackle a game-changing concept for B2B SaaS companies—Feedback Loops. They explore how capturing, analyzing, and acting on customer...
-
Episode 1: Boosting Your Customer Adoption Rate
🎙️ Featuring: Dan Wilson (Go-To-Market Director, Churn Assassin) & Brian Polackoff (CEO & Founder, Churn Assassin) In this episode of Churn Bites, Brian and Dan dive into one of the most critical factors for SaaS success—customer adoption. They break down why strong adoption is the foundation of...
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
Churn Bites – The Customer Success & Retention Podcast for B2B SaaSRetention is the new growth. Welcome to Churn Bites, the no-fluff podcast where B2B SaaS leaders uncover the secrets to reducing churn, increasing adoption, and driving predictable revenue growth.Join Brian Polackoff (CEO & Founder, Churn Assassin) and Dan Wilson (Go-To-Market Director, Churn Assassin) as they break down real-world customer success challenges in bite-sized episodes. Whether it's boosting product adoption, building feedback loops, or fixing churn blind spots, Churn Bites delivers tactical insights, expert interviews, and actionable strategies to help you keep customers longer.🚀 Why Listen?✅ Learn from industry experts & SaaS veterans✅ Get data-driven strategies to reduce churn✅ Improve customer adoption, engagement, and retention✅ Quick, to-the-point episodes—no fluff, just value🔗 Subscribe now and start turning churn into growth!
HOSTED BY
Brian Polackoff
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does Churn Bites have?
Churn Bites currently has 9 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Churn Bites about?
Churn Bites – The Customer Success & Retention Podcast for B2B SaaSRetention is the new growth. Welcome to Churn Bites, the no-fluff podcast where B2B SaaS leaders uncover the secrets to reducing churn, increasing adoption, and driving predictable revenue growth.Join Brian Polackoff (CEO & Founder,...
How often does Churn Bites release new episodes?
Churn Bites has 9 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Churn Bites?
You can listen to Churn Bites on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Churn Bites?
Churn Bites is created and hosted by Brian Polackoff.
URL copied to clipboard!